Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D,
Baltimore, MD
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Testimonials What Customers are saying
East Hartford, CT
The entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J.
read moreFt. Myers, FL
Robert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read moreBaltimore, MD
Thank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R
read moreSan Antonio, TX
Juan is a great and courteous guy he did an excellent job.
Ramon C
read moreKerrville, TX
Our service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
read moreTampa, FL
fast friendly service
Mary Freestone F
read moreAtlanta, GA
the Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read morePhoenix, AZ
Great tech!
Tom Young Y
read moreColumbus, OH
Very positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles E
read moreFt. Myers, FL
TECH WAs great good job....
Richard S
read moreBoston, MA
very good experience overall
Michael Napolitan N
read moreWest Palm Beach, FL
Outstanding technician
Dylan Karvin K
read moreChicago, IL
Scott explained what he was going to do and did a excellent job.
Dean E Ten Bruin T
read moreColorado Springs, CO
Technician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read morePeoria, IL
Amazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
read moreNormal, IL
Extremely accommodating! Especially on Christmas eve. I will definitely recommend and use their service again!
Richard G
read moreChattanooga, TN
Dear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She [Continue Reading]
Judy H.
read morePeoria, IL
My daughter changed to the wrong insurance company. Found out you get what you pay for. On Christmas eve. I tried to help her by calling Roger Phegley to find out who they would recommend to use to fix her windshield. They gave me your number. I called and got your salesman in the office doing paper work and he [Continue Reading]
Melvin M.
read moreOrlando, FL
Thank you for turning a stressful moment to a calm solution.
Cara Guettler G
read moreLivonia, MI
Steve did an extra special job. I am very happy.
Michael R
read moreAtlanta, GA
Billy, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company.
Christine T
read moreVirginia Beach, VA
The service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.
read moreNew Haven, CT
John kept me updated about appt.The work was done on an especially bitter cold day.
Kathleen Odonnell O
read moreClearwater, FL
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.
read moreWorcester, MA
Technician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.
read moreLakewood, CO
Jeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
read moreColorado Springs, CO
He did a good job
Bendu W
read moreColumbus, OH
Arrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreHartford, CT
I had used [site] before to repair my windshield. It was just a pin hole that they plugged up. And the windshield never cracked from it. This winter (2011) I got a crack in the front windshield. This time I wanted to come to the shop. I have never been so happy with the service from the initial call to [Continue Reading]
Felicia V.
read moreTampa, FL
John, my service tech, was awesome! I really enjoyed talking to him while he diligently worked! Awesome guy!
Kyle B
read moreManchester, NH
We used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H.
read moreNew London, CT
The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.
read moreVirginia Beach, VA
My technician, Randy G. was the most courteous and informative technician I have ever dealt with. He explained every procedure and why, while I shared unpleasant experiences with him. He cleaned up well as if he was never there. If all your technicians were like him, your business would never go down. Please let him know I appreciate what a [Continue Reading]
Debra M.
read moreFairfield, CT
The rep. & technician were very professional & courteous. The tech did an excellent job on my front window. In fact the environment was warm and friendly. I definitely would recommend [site].
Mercurio B.
read moreChicago, IL
Victor is VERY Professional. Explained what was going to happen and then made it happen in no time. Very Knowledge.. Would recommend him to anyone.. (make sure you keep him happy this New Year.. you need people with his polite positive attitude)
Paul B
read moreDetroit, MI
Great service!!!!!
Sydney T
read moreKnoxville, TN
being an ins. agent referring customers to AGS, always pleased with the work
Michael C
read moreMurfreesboro, TN
Thank You very much!!!!!!
Amy F
read moreBuffalo, NY, NY
My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.
read moreNew London, CT
The guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.
read moreSt. Louis, MO
What a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read moreTampa, FL
John, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreSan Antonio, TX
Technician went above normal job to help me out THANKS
Norban Jacobson J
read moreAtlanta, GA
Donnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
read moreChattanooga, TN
Thank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy S
read moreChicago, IL
Great service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreNorth Canton, OH
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.
read moreGlendale, AZ
Fast friendly service
Kristyn L
read moreNorth Canton, OH
I dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.
read moreLivonia, MI
I refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read moreNorthhampton, MA
"I gladly paid more!" The windshield on my 1998 Volvo S70 needed to be replaced. I looked up 3 local glass companies, yours, and 2 others. Yours was the highest price of all 3. Tammy was the only reason I chose to go with [site]. She was the most professional on the phone. She gave me the price in only [Continue Reading]
Michael
read moreManchester, NH
Excellent job. I was very happy with my overall experience. The telephone representative was very nice and answered all of my questions. The technician was also very nice and did an great job on replacing my window. Thank you!!
Janelle W.
read moreSt. Louis, MO
my technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreIndianapolis, IN
Paul was extremely helpful, professional, and knowledgeable. I will be recommending him to friends and family!
Andrea M
read moreChicago, IL
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N
read moreIndianapolis, IN
I would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.
read moreChicopee, MA
Ben was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P.
read moreDenver, CO
Jeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B.
read moreMoraine, OH
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read moreBillerica, MA
To Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
read moreGaithersburg, MD
Brandy was prompt, friendly and professional. He represented Auto Glass Service very well!
Kathleen B
read moreFt. Myers, FL
Cory, the tech, came out of his Fort Myers area to do my repair in St Petersburg and he was wonderful. He explained everything, was very patient, and the car looks great. Completely satisfied the installer was a gem! Thanks again!
Alberta O.
read morePhoenix, AZ
a job well done, thank you
David T
read moreFairview Heights, IL
Jason did an awesome job. Very professional.
Richard Buesking B
read moreNorth Canton, OH
From the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
read moreOrlando, FL
Steve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.
read moreHoschton, GA
I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreSan Antonio, TX
My car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back.
Cathleen O.
read moreJacksonville, FL
Very pleased
Zelda Smith S
read moreIndianapolis, IN
The tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica P
read moreMerrillville, IN
The technician who worked on my car was so professional and friendly.
Vlatko D
read moreJacksonville, FL
Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel L
read moreTampa, FL
I needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreWest Seneca, NY
Peter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreNorth Canton, OH
Keith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
read moreBaltimore, MD
excellent service
Winfred James Bull Jr B
read moreKnoxville, TN
Very friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreNorth Canton, OH
Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read moreDenver, CO
JOE WAS AWESOME AS USUAL!
Ed Bozarth Chevrolet / Aurora B
read moreLexington, KY
Your Installer was very experienced & very precise in what he was doing. So very friendly. I really felt satisfied with [site] in not having to worry about my windshield. Thank you very much. And I will tell all my friends and anyone looking/needing a new windshield.
Edward M.
read moreOrlando, FL
Mike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
read moreHartford, CT
As a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M.
read moreEndwell, NY
Joe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette R
read moreNorth Canton, OH
REALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
read moreBaltimore, MD
Great service. Our technician was very friendly and did great work.
Mark Hayes H
read moreChicopee, MA
Excellent replacement job, courteous and knowledgeable technician. I'm well pleased.
Paul C.
read moreSan Antonio, TX
The Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn C
read moreJohnson City, TN
The windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie C
read moreOrlando, FL
The technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
read moreNaperville, IL
Manny was an excellent tech. He was very polite and informative. He even saved my parking sticker and re-applied it to the new windshield. Thanks!
Mike C.
read moreAmherst, NY
Service guys are great couldn't be more happy with the work that was performed
Adam R
read moreRoanoke, VA
My technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A.
read moreHoschton, GA
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike H
read morePrestonsburg, KY
The tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the [Continue Reading]
Carolyn T.
read moreChattanooga, TN
James was awesome!
John P
read moreNashville, TN
Great job! Thanks!
Sylvia S
read moreLaurel, MD
See comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon L
read moreMurfreesboro, TN
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
read moreChattanooga, TN
very prompt and courteous.
Walt B
read moreNashville, TN
Everything was very efficient. From the phone call to the technician coming out to install. Thanks for being professional, courteous and making it easy for me.
Michelle C
read more
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