My Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.,
Louisville, KY
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Testimonials What Customers are saying
Towson, MD
Patrick This is a resend of my earlier screwed up response
Edward N
read moreColumbus, OH
Very positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles E
read moreClearwater, FL
Completely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A
read moreSpringfield, VA
Derrick was extremely pleasant and accommodating in arriving earlier than what I expected. He was very professional I was really shocked that windshield could be repaired since it was a large spider crack.
Gigi B.
read moreWorcester, MA
Technician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.
read moreSan Antonio, TX
appreciate the great service
Mary Alves A
read moreSan Antonio, TX
Technician went above normal job to help me out THANKS
Norban Jacobson J
read moreAtlanta, GA
William was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
read moreGlendale, AZ
Fast friendly service
Kristyn L
read moreBaltimore, MD
John was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again.
Amber T
read moreAtlanta, GA
Donnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
read moreChattanooga, TN
Thank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy S
read moreBuffalo, NY
Excellent service and quality work
Tim Minneci M
read moreOrlando, FL
Thank you for turning a stressful moment to a calm solution.
Cara Guettler G
read moreChicopee, MA
Ben was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P.
read moreFairview Heights, IL
Greatest service encounter I've had in ages.
Peggy G
read moreHartford, CT
Excellent service. Great job done by tech and fast too.
Robert L
read moreAtlanta, GA
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreChattanooga, TN
very prompt and courteous.
Walt B
read moreMurfreesboro, TN
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
read moreMerrillville, IN
Very pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.
read moreDefreetsville, NY
When my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.
read moreMurfreesboro, TN
Thank You very much!!!!!!
Amy F
read moreOwasso, OK
Auto Glass Service Service Technician was very curtious and done an excellent job. Thanks for a great experience.
Ron V
read moreVirginia Beach, VA
My tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.
read moreLaurel, MD
See comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon L
read moreMurfreesboro, TN
Courteous, timely, good price. Can't beat their service and price.
Mike H
read moreFairfield, CT
Give Don Pirillo A raise. He returned the call in hours and had the appointment to install the the broken window. The repair crew called to insure the appointment. Showed up when expected and did a great job.
Michele H
read moreMerrillville, IN
I've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreSt. Louis, MO
Service tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt V
read moreCookeville, TN
Everyone was very nice.Could have not asked for a better group of people.
Carlos Y
read moreBaltimore, MD
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
read moreAmherst, NY
Appreciated the work done in my garage rather than driving up to your workshop.
Mohammed S
read morePhoenix, AZ
Very impressed with the service all around.
Mark Cross C
read moreNew Haven, CT
Tech was super nice and courteous!
Dana A
read moreBuffalo, NY
I owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
read moreClearwater, FL
Teck guy was great and perfection
Spyridon Rousselatos R
read moreGlendale, AZ
I was very satisfied and would recommend your service
James B
read moreNaperville, IL
Mario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreKerrville, TX
Our service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
read morePrestonsburg, KY
Very pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M.
read moreHartford, CT
As a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M.
read moreChicopee, MA
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.
read moreOrlando, FL
Steve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.
read moreRochester, NY
I was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company.
Richard F.
read moreBelleville, IL
Jason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.
read moreChicago, IL
The installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard D
read moreBuffalo, NY
Installer worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee P
read moreRichmond, VA
I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
read moreSan Antonio, TX
Very pleased with service and professional! ????
Lonnie Setliff S
read moreColorado Springs, CO
My service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
read morePeoria, IL
I'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreFairfield, CT
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
read moreChattanooga, TN
James was awesome!
John P
read moreNewburgh, NY
I am very pleased with the work that was done to my vehicle. The technician assigned to my case was Calvin and he arrived and was excellent. He answered all of my questions and reassured me that all would be fine. This is my first encounter with [site] and I am very pleased. Excellent job Calvin!!
Maria D.
read moreDetroit, MI
Great service!!!!!
Sydney T
read moreHampton Falls, NH
The customer service rep on the phone was absolutely wonderful in helping me deal with my insurance company, and the tech sent to do my car came and picked up my car, brought it back to the shop while I was at work, and dropped it back off for me..THANKS SO MUCH! It was so easy and everyone was extremely [Continue Reading]
Jackie D.
read moreWorcester, MA
I was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading]
Michelle N.
read moreMoraine, OH
Brad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M
read moreDenver, CO
JOE WAS AWESOME AS USUAL!
Ed Bozarth Chevrolet / Aurora B
read moreHoschton, GA
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike H
read moreTampa, FL
John was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.
read moreManchester, NH
Was very pleased with service and time to get job done.
Walter F
read moreHuntington, WV
Very nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.
read moreAtlanta, GA
I commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading]
Earl H.
read moreWoburn, MA
You folks do nice, neat, and competent work with talented, skillful, and pleasant technicians. This was my second window replacement and both were pleasant experiences.
Albert W.
read moreAtlanta, GA
Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green G
read moreBuffalo, NY
Very convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
read moreColumbus, OH
Arrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreHuntington, WV
Always great service
Charlie'S Auto S
read moreLexington, KY
Your Installer was very experienced & very precise in what he was doing. So very friendly. I really felt satisfied with [site] in not having to worry about my windshield. Thank you very much. And I will tell all my friends and anyone looking/needing a new windshield.
Edward M.
read moreTampa, FL
John, my service tech, was awesome! I really enjoyed talking to him while he diligently worked! Awesome guy!
Kyle B
read moreDenver, CO
Great service all around.
Joshua S
read moreFt. Myers, FL
TECH WAs great good job....
Richard S
read moreRichmond, VA
Mia is an asset beyond belief, she made certain that my appointment was scheduled at a convenient time for me and followed up with me all through the process.
Paul G.
read moreSt. Louis, MO
my technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreKnoxville, TN
Very friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreChicago, IL
Scott explained what he was going to do and did a excellent job.
Dean E Ten Bruin T
read morePhoenix, AZ
Carlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
read moreSt. Louis, MO
Jason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean S
read moreBuffalo, NY
Very good experience! Thank you
Lori S
read moreNorth Canton, OH
Keith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.
read moreAvondale, AZ
Jason was very nice, and did a fantastic job!
Brenda D
read moreNaperville, IL
Manny was an excellent tech. He was very polite and informative. He even saved my parking sticker and re-applied it to the new windshield. Thanks!
Mike C.
read moreDenver, CO
Joe, the service technician that came out to repair my windshield, was meticulous in his work and very courteous. He explained the warranty and what to look for in the future with chips that can be filled to prevent cracking.
Courtney L
read moreChicago, IL
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N
read moreSt. Louis, MO
What a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read moreKnoxville, TN
T. Fisher did a great job!!!!
Michael P
read moreTampa, FL
Will, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.
read moreLaurel, MD
This company is also the preferred provider of this type of service.
Lana K
read moreWest Seneca, NY
Pete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.
read moreAtlanta, GA
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreCanton, OH
Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.
read moreNorth Canton, OH
Keith worked a miracle for me. I was scheduled to leave Feb 17th and that was the earliest day [site] could schedule my windshield to be replaced. Keith phoned me on Tuesday, the 15th and asked if he could come on Wednesday afternoon. He worked his schedule around my travel plans even though he had a full schedule. I feel [Continue Reading]
Laura S.
read moreLas Vegas, NV
Chris was great and made my experience completely hassle free!
Rudy M
read moreNewburgh, NY
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreHampton Falls, NH
As a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading]
Mark M.
read moreChicopee, MA
Ben, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you!
Peter R.
read moreGlendale, AZ
Tech was very good thank you
Alan W
read moreIndianapolis, IN
Very courteous and friendly technician. Did a great job, quickly.
Christena G
read more
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