The tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica P,
Indianapolis, IN
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Testimonials What Customers are saying
Clearwater, FL
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.
read moreAtlanta, GA
Made a difficult situation very easy. Efficient at every level. Thank you!
Anthony B
read moreVirginia Beach, VA
We had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.
read moreHartford (East Hartford), CT
Excellent service.
Virginia C
read moreNorth Canton, OH
REALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
read moreChicago, IL
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreOrlando, FL
Albert from the Orlando, FL location was absolutely wonderful. We did not have an appointment, but he was able to accommodate us nonetheless. The technician, Luis, did an amazing job and the windshield looks amazing! The customer service was bar none and Albert did everything he could to make it an easy, comfortable time. I highly recommend [site] for any [Continue Reading]
Jayme C.
read moreGaithersburg, MD
Brandy was prompt, friendly and professional. He represented Auto Glass Service very well!
Kathleen B
read moreSt. Louis, MO
Larry was right on time (a few minutes early, even) and did a great job.
Mitch M
read moreColumbus, OH
Both phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice!
Megan W.
read moreTampa, FL
John was extremely accommodating with my schedule. He was friendly and explained everything that needed to be done. He did an outstanding job and I can't thank him enough for bringing a smile to my face and sanity to a chaotic day!
Maureen P.
read moreHartford (East Hartford), CT
Haven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreOrlando, FL
The technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
read morePompano Beach, FL
Already recommended to several neighbors
Amanda Arcati A
read moreMoraine, OH
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read moreOrlando, FL
The technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreIndianapolis, IN
First time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S
read moreAlbany Metro, NY
Jim was very courteous and neat. Thank you Jim!
Quail Auto J
read moreNorth Canton, OH
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.
read moreSan Antonio, TX
Technician went above normal job to help me out THANKS
Norban Jacobson J
read moreWinchester, VA
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
read moreAtlanta, GA
Donnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John H
read moreChicago, IL
Customer service was superb, from start to finish we were extremely happy with everything. Thank you!
Kortnie O
read moreSyracuse, NY
Price, quality, convenience. I will be back.
Tim - Kistler Service M
read moreGaithersburg, MD
I am very satisfied with the all service.
Miguel B
read moreFairfield, CT
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
read moreLexington, KY
Your Installer was very experienced & very precise in what he was doing. So very friendly. I really felt satisfied with [site] in not having to worry about my windshield. Thank you very much. And I will tell all my friends and anyone looking/needing a new windshield.
Edward M.
read moreEverett, WA
Eduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand S
read moreNew Haven, CT
Excellent service, quick, no mess and friendly technician...what is not to love!
Jacqui C
read moreWoburn, MA
I just had my windshield replaced this morning by your company. Thank you very much for your service. Overall excellent experience! My scheduled time was at 9:00 AM and the technician, Thomas P., arrived at 8:21. I was impressed by the quality of work as well as the prompt and polite customer service. I would certainly reccomend your services.
Christopher S.
read moreMurfreesboro, TN
I called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick S
read moreChicago, IL
Chris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading]
Megan C
read moreCookeville, TN
They were early for appointment which is a very nice surprise. Professional attitude and friendly
Stephen C
read moreLivonia, MI, MI
Gene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.
read moreWest Palm Beach, FL
excellent service
Kimberly Smith S
read moreJacksonville, FL
Thanks Joey! Very friendly
Cameron H
read moreColorado Springs, CO
He did a good job
Bendu W
read moreNaperville, IL
Manny was an excellent tech. He was very polite and informative. He even saved my parking sticker and re-applied it to the new windshield. Thanks!
Mike C.
read moreNorth Canton, OH
Keith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.
read moreFairfield, CT
Give Don Pirillo A raise. He returned the call in hours and had the appointment to install the the broken window. The repair crew called to insure the appointment. Showed up when expected and did a great job.
Michele H
read moreChicago, IL
The installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard D
read moreNaperville, IL
Technician was quick and efficient. Very friendly and professional
Susan Jimenez J
read moreIndianapolis, IN
technician was fine
Frank Workman W
read moreAtlanta, GA
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreHoschton, GA
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike H
read moreBuffalo, NY
Very convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
read moreSan Antonio, TX
My technician was great and very thorough. His seal on the glass is as good as factory.
Charles I
read moreJamestown, NY
I just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.
read moreHuntington, WV
Very nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.
read moreLas Vegas, NV
he was fast and efficient. very nice guy. thank you
Johnnette Hooker H
read moreChicopee, MA
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
read moreAtlanta, GA
Outstanding tech installer. Did not submit a claim to insurance company so cost was reasonable and fair for the work performed.
Donald S
read moreFt. Myers, FL
Your customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.
read moreMurfreesboro, TN
Gentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading]
John G.
read moreChicago, IL
Great service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreChicopee, MA
Ben, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you!
Peter R.
read moreLouisville, KY
Brian was very courteous and professional!! Thank you for an outstanding experience!
Georgia H.
read moreWoburn, MA
Tom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with.
Henry B.
read moreNorth Canton, OH
Keith worked a miracle for me. I was scheduled to leave Feb 17th and that was the earliest day [site] could schedule my windshield to be replaced. Keith phoned me on Tuesday, the 15th and asked if he could come on Wednesday afternoon. He worked his schedule around my travel plans even though he had a full schedule. I feel [Continue Reading]
Laura S.
read moreNew Haven, CT
I was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano G
read moreLivonia, MI
Well Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
read moreBaltimore, MD
Outstanding technician! He's a credit to the company!
Paul C
read moreChattanooga, TN
My technician, Claude, was very friendly and professional. He arrived promptly and had my new glass installed in no time!
Amanda M.
read moreLas Vegas, NV
Kris was friendly and did an excellent job.
David A
read moreColorado Springs, CO
Technician was very nice. He was on time. He had great knowledge on his job and didn't mind explaining what he was doing.
Celena P
read moreSt. Louis, MO
The Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.
read moreNorth Canton, OH
Techs were very courteous.
Nabil S
read moreLakewood, CO
Quick, easy and nice/friendly technician. Would recommend any day
Marquis Kirkwood K
read moreAtlanta, GA
Jeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker W
read moreGaithersburg, MD
Alex R. was my technician and he was awesome, very professional and meticulous. I am extremely pleased with his work. Thanks so much.
Linda N.
read moreMerrillville, IN
Other than my switch got broken, very satisfied customer.Thanks again
Brian Townsend T
read moreLivonia, MI
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read moreLivonia, MI
Eric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo H
read moreManchester, NH
We used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H.
read moreColumbus, OH
Arrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreGlendale, AZ
Tech was very good thank you
Alan W
read morePhoenix, AZ
Very impressed with the service all around.
Mark Cross C
read moreAtlanta, GA
Great Tech installer and I am sure is capable of many other things. I believe God is directing this young man in all he does (without him talking about himself).Could not have done a better job.
Donald S
read moreSan Antonio, TX
Juan is a great and courteous guy he did an excellent job.
Ramon C
read moreChicago, IL
Scott explained what he was going to do and did a excellent job.
Dean E Ten Bruin T
read moreNorth Canton, OH
Courteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreManchester, NH
Jay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.
read morePeoria, IL
I'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreBaltimore, MD
excellent service
Winfred James Bull Jr B
read moreAtlanta, GA
Cost was very reasonable.
Douglas Chapman C
read moreLouisville, KY
Brian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
read moreSan Antonio, TX
Very fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreAtlanta, GA
Danny was very professional in performing his work.
Sarah P
read moreAvondale, AZ
Jason was very nice, and did a fantastic job!
Brenda D
read moreChicopee, MA
Ben was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P.
read moreFairview Heights, IL
technician was great,proffesional, courteous,and very good at his job.
Jack W
read moreLivonia, MI
Had my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.
read moreOrlando, FL
My tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.
read moreIndianapolis, IN
I contacted another glass company prior to calling [site]. The price quoted by [site] was quite a bit less. The other company wanted to charge to come to my home to replace the glass in addition to much higher rate for the install. When I stated the price was too high they wanted to negotiate. [site] gave me the best [Continue Reading]
Patsy H.
read moreJohnson City, TN
The windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie C
read moreSan Antonio, TX
Thank you for your prompt service.
Eric L
read moreChicago, IL
Service technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreSt. Louis, MO
What a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read moreClearwater, FL
Teck guy was great and perfection
Spyridon Rousselatos R
read moreNew London, CT
The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.
read more
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