excellent service
Kimberly Smith S,
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Testimonials What Customers are saying
Virginia Beach, VA
The service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.
read moreLakewood, CO
The technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
read moreFairfield, CT
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
read moreNorth Canton, OH
The Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.
read moreBuffalo, NY
Excellent service and quality work
Tim Minneci M
read moreDenver, CO
Great service all around.
Joshua S
read moreIndianapolis, IN
Did a great job put it in same day as call and was very pleased thank you.
Bradley D
read moreGlendale, AZ
Jason, the technician, was very professional and courteous.
Guy C
read moreGaithersburg, MD
I appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao R
read moreNewburgh, NY
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreMerrillville, IN
The technician who worked on my car was so professional and friendly.
Vlatko D
read moreChicago, IL
Awesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek H
read moreManchester, NH
I work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading]
Lisa P.
read moreVirginia Beach, VA
My technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.
read moreOrlando, FL
I was shocked at your willingness to quickly return to repair a gasket that had come off. No questions! Thank you for standing behind your work. Your tech, Steve B., was professional and friendly. I am pleased to be able to compliment you.
William M.
read moreChicopee, MA
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
read moreGaithersburg, MD
Brandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A
read moreJacksonville, FL
I initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani B
read moreKnoxville, TN
Got my window in the next day. With the weather most companies would have rescheduled but your technician got it in. Absolutely excellent service.
Mike J
read moreLivonia, MI
I refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read moreAtlanta, GA
My service tech was very nice & courteous
Kathy H
read moreIndianapolis, IN
Very courteous and friendly technician. Did a great job, quickly.
Christena G
read moreBuffalo, NY, NY
My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.
read moreAtlanta, GA
Donnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing.
Nick N
read moreLivonia, MI
Well Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
read moreAtlanta, GA
For the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis B
read moreDenver, CO
Joseph was excellent! Efficient and very friendly.
Kaitlin B
read moreChattanooga, TN
James was awesome!
John P
read morePhoenix, AZ
The tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read morePeoria, IL
I'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreSt. Louis, MO
I am very satisfied with the whole service. Thank you
Kelly K
read moreHartford, CT
Excellent service. Great job done by tech and fast too.
Robert L
read moreBaltimore, MD
This was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry L
read moreSt. Louis, MO
The Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.
read moreOrlando, FL
Marybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.
read moreLaurel, MD
Tech was very friendly and efficient.
Aubrey G
read moreNashville, TN
Give the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
read moreColumbus, OH
Very positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles E
read moreSyracuse, NY
I was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
read moreOrlando, FL
The tech was great very friendly and professional.
Armando Perez P
read moreManchester, NH
fast courteous polite made me want to break the windshield again
Larry N
read moreOrlando, FL
The technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreNormal, IL
Extremely accommodating! Especially on Christmas eve. I will definitely recommend and use their service again!
Richard G
read moreHartford, CT
Rich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo A
read moreSan Antonio, TX
VERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell M
read moreNorth Canton, OH
Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read moreColorado Springs, CO
Jim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreChattanooga, TN
Thank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy S
read moreLouisville, KY
My Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.
read moreDefreetsville, NY
When my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.
read moreColumbus, OH
Excellent workmanship. i PAID OUT OF MY POCKET. I DID NOT USE MY INSURANCE. YOUR PRICES WERE VERY REASONABLE
Saundra S
read moreKerrville, TX
Our service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
read moreClearwater, FL
I thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude!
Niki N.
read moreChicago, IL
HE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer M
read moreAtlanta, GA
Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green G
read moreAlbany Metro, NY
I cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney M
read moreTampa, FL
John the Service Technician was great! He actually vacuumed the matts and cleaned up a shoe scuff mark. A very friendly and nice guy.
William H
read moreNorth Canton, OH
Keith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.
read morePhoenix, AZ
Jason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy A
read moreMerrillville, IN
I've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreBaltimore, MD
Thank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R
read moreNorth Canton, OH
Keith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.
read moreNorth Canton, OH
Keith N. was the installer. He was very professional and informed me on how the installation would proceed. His work was very neat and when it was finished, was a top notch job. Terrific job on Keith's part. Thanks.
Thomas M.
read moreHoschton, GA
I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read morePittsburgh, PA
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.
read moreManchester, NH
Excellent job. I was very happy with my overall experience. The telephone representative was very nice and answered all of my questions. The technician was also very nice and did an great job on replacing my window. Thank you!!
Janelle W.
read moreNew Haven, CT
Tech was super nice and courteous!
Dana A
read moreWest Seneca, NY
Peter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreLivonia, MI
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read moreAtlanta, GA
Made a difficult situation very easy. Efficient at every level. Thank you!
Anthony B
read moreNew Haven, CT
Excellent service, quick, no mess and friendly technician...what is not to love!
Jacqui C
read moreCookeville, TN
They were early for appointment which is a very nice surprise. Professional attitude and friendly
Stephen C
read moreLaurel, MD
Dear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.
read moreHartford, CT
Mark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.
read moreFairview Heights, IL
Jason did an awesome job. Very professional.
Richard Buesking B
read moreSan Antonio, TX
Technician went above normal job to help me out THANKS
Norban Jacobson J
read moreIndianapolis, IN
First time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S
read moreWinchester, VA
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
read moreNewburgh, NY
I would personally like to thank Bill for replacing my rear window, he did excellent work in a timely manor and was 100% courteous to my family and I. I would recommend him to anyone! Thanks again!
Kristen T.
read moreEast Hartford, CT
Telephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations.
Mike R.
read morePeoria, IL
Amazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
read moreMurfreesboro, TN
Excellent service all around
David P
read moreBuffalo, NY
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
read moreJohnson City, TN
I couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.
read moreIndianapolis, IN
I would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.
read moreSyracuse, NY
Price, quality, convenience. I will be back.
Tim - Kistler Service M
read moreGaithersburg, MD
I am very satisfied with the all service.
Miguel B
read moreDenver, CO
Technician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma H
read moreSan Antonio, TX
My car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back.
Cathleen O.
read moreChicago, IL
Very courteous and great customer service all around
Linda Rihani R
read moreRenton, WA
Jeffery was absolutely wonderful
Kevin B
read moreColumbus, OH
Both phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice!
Megan W.
read moreHartford, CT
Steve F. was the person who installed my replacement window. I was able to watch him work and was very impressed with his expertise, the careful nature of his work and the quality of the finished job.
Donald H.
read moreWest Seneca, NY
Pete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.
read moreDenver, CO
Thank you
Mark M
read moreNew London, CT
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
read moreNorth Canton, OH
Courteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreDenver, CO
This technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak N
read moreTalbott, TN
Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.
read moreYonkers, NY
Very nice guy. Very professional and nice.
Heinrich L
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