Testimonials | Auto Glass Service

I would like to express my appreciation to tech Juan A. He was prompt, professional and courteous. Service provided was exceptional and I would highly recommend [site] because of employees like Juan. He left a lasting impression for any repeat service I may need on my family's vehicles. I will recommend [site] to co-workers and friends because of the convenience offered and professionalism given. Great experience.

Lydia G.,

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Chicago, IL
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N
Chicago, IL
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Nashville, TN
Great job! Thanks!
Sylvia S
Nashville, TN
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Atlanta, GA
Thank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F
Atlanta, GA
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Denver, CO
Excellent job and repaired quickly for a reaonable price, thanks!
Grant S
Denver, CO
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North Canton, OH
REALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
North Canton, OH
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Richmond, VA
I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
Richmond, VA
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New Haven, CT
Kathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.
New Haven, CT
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Chicago, IL
Customer service was superb, from start to finish we were extremely happy with everything. Thank you!
Kortnie O
Chicago, IL
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Hartford, CT
I had used [site] before to repair my windshield. It was just a pin hole that they plugged up. And the windshield never cracked from it. This winter (2011) I got a crack in the front windshield. This time I wanted to come to the shop. I have never been so happy with the service from the initial call to [Continue Reading]
Felicia V.
Hartford, CT
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Chicopee, MA
Ben was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.
Chicopee, MA
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Ft. Myers, FL
Far exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.
Ft. Myers, FL
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Orlando, FL
Very fast and super nice!
Leslie R
Orlando, FL
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Yonkers, NY
Very nice guy. Very professional and nice.
Heinrich L
Yonkers, NY
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Indianapolis, IN
The whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said [Continue Reading]
Dan D.
Indianapolis, IN
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Lakewood, CO
The technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
Lakewood, CO
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Amherst, NY
Service guys are great couldn't be more happy with the work that was performed
Adam R
Amherst, NY
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Merrillville, IN
I've had many windshield replacements over the years. This was one of the best!
Dennis K
Merrillville, IN
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Rochester, NY
The guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G
Rochester, NY
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Denver, CO
This technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak N
Denver, CO
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Chicago, IL
It was a pleasure!
Robert J
Chicago, IL
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Tempe, AZ
Such great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
Tempe, AZ
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Laurel, MD
Dear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.
Laurel, MD
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New London, CT
John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
New London, CT
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Chicago, IL
Great service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
Chicago, IL
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Livonia, MI
Had my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.
Livonia, MI
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Kittery, ME
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
Kittery, ME
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Hoschton, GA
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike H
Hoschton, GA
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St. Louis, MO
I am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
St. Louis, MO
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Baltimore, MD
Service was courteous. prompt and helpful with a very reasonable price
Andrew F.
Baltimore, MD
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Glendale, AZ
Jason was extremely well mannered and polite. Told me exactly what he would do and did a very efficient job. Thank you, Jason.
Joleen Hunt H
Glendale, AZ
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New London, CT
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
New London, CT
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Orlando, FL
Marybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.
Orlando, FL
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Moraine, OH
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
Moraine, OH
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Tampa, FL
fast friendly service
Mary Freestone F
Tampa, FL
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Huntington, WV
I am totally impressed by the quality of work and care taken by your technician David and the process by which the windshield was installed. I would highly and ONLY recommend your company to anyone I may know in need of your services. Well done!
Ryan M.
Huntington, WV
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Winchester, VA
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
Winchester, VA
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Newburgh, NY
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
Newburgh, NY
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Fairfield, CT
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
Fairfield, CT
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Tampa, FL
Will, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.
Tampa, FL
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Tampa, FL
Thank you for coming on short notice especially before we leave for out of town trip.
Staci W
Tampa, FL
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Cookeville, TN
Everyone was very nice.Could have not asked for a better group of people.
Carlos Y
Cookeville, TN
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Buffalo, NY
Installer worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee P
Buffalo, NY
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Buffalo, NY
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
Buffalo, NY
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Orlando, FL
It was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
Orlando, FL
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Johnson City, TN
Very nice to work with
Jeff H
Johnson City, TN
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Worcester, MA
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.
Worcester, MA
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Phoenix, AZ
Carlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
Phoenix, AZ
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Lakewood, CO
Thank for good quality service and going above and beyond, inside looks as if it's a brand new car.
Scott M
Lakewood, CO
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Tampa, FL
John, my service tech, was awesome! I really enjoyed talking to him while he diligently worked! Awesome guy!
Kyle B
Tampa, FL
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Pittsburgh, PA
Theresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company.
Melanie S.
Pittsburgh, PA
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Columbus, OH
Very positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles E
Columbus, OH
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Rochester, NY
I was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company.
Richard F.
Rochester, NY
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Hartford, CT
This was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.
Hartford, CT
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New London, CT
I have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!
Bill G.
New London, CT
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Chattanooga, TN
James was awesome!
John P
Chattanooga, TN
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Chicago, IL
Scott Clark is an awesome technician. He explained his work while I watched. He presented great customer service. I work at Kohls and customer service is very important. Scott answered any questions I had in a professional manner. He had a great attitude too which is another important factor when dealing with customers. I will definitely recommend this company again. [Continue Reading]
Lawrence Pedley P
Chicago, IL
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Peoria, IL
I'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
Peoria, IL
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Knoxville, TN
Your technician was absolutely super in every way!
William K.
Knoxville, TN
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Naperville, IL
Technician was quick and efficient. Very friendly and professional
Susan Jimenez J
Naperville, IL
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Lexington, KY
The technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush T
Lexington, KY
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Normal, IL
Great service and prices. Will definitely be my new go-to" place"
Kaprice Grismore G
Normal, IL
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New Haven, CT
I was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano G
New Haven, CT
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Hartford, CT
Steve F. was the person who installed my replacement window. I was able to watch him work and was very impressed with his expertise, the careful nature of his work and the quality of the finished job.
Donald H.
Hartford, CT
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Towson, MD
Patrick This is a resend of my earlier screwed up response
Edward N
Towson, MD
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North Canton, OH
The technician was very professional and personable. I would recommend your company. This is the second time I needed my windshield replaced and am satisfied overall.
Karen M.
North Canton, OH
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Chicopee, MA
I can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
Chicopee, MA
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Denver, CO
Great service all around.
Joshua S
Denver, CO
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St. Louis, MO
Larry was right on time (a few minutes early, even) and did a great job.
Mitch M
St. Louis, MO
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West Seneca, NY
Peter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
West Seneca, NY
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Denver, CO
From the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.
Denver, CO
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Gaithersburg, MD
I am very satisfied with the all service.
Miguel B
Gaithersburg, MD
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Indianapolis, IN
Paul was extremely helpful, professional, and knowledgeable. I will be recommending him to friends and family!
Andrea M
Indianapolis, IN
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North Canton, OH
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.
North Canton, OH
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Atlanta, GA
Donnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
Atlanta, GA
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Manchester, NH
We used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H.
Manchester, NH
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North Canton, OH
I just wanted to thank you for the quality and service that your company gave me when I needed help. I am unemployed and needed a discount on fixing my windshield and Keith gave me a price that I could afford. Troy, the technician that replaced my windshield out of N. Canton, Ohio was one of the most courteous and [Continue Reading]
Gary L.
North Canton, OH
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Las Vegas, NV
Chris was great and made my experience completely hassle free!
Rudy M
Las Vegas, NV
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Lakewood, CO
Jeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
Lakewood, CO
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Buffalo, NY
Excellent service and quality work
Tim Minneci M
Buffalo, NY
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North Canton, OH
Keith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.
North Canton, OH
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Livonia, MI
Steve did an extra special job. I am very happy.
Michael R
Livonia, MI
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Las Vegas, NV
Kris was friendly and did an excellent job.
David A
Las Vegas, NV
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Dayton, OH
Wife was very pleased with quality of service and professional details. Thanks
George And Aisha J
Dayton, OH
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Fairfield, CT
My Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
Fairfield, CT
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Naperville, IL
Your service technician was fantastic. I would not change a thing.
Howard H.
Naperville, IL
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Gaithersburg, MD
Brandy was prompt, friendly and professional. He represented Auto Glass Service very well!
Kathleen B
Gaithersburg, MD
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Louisville, KY
Brian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
Louisville, KY
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Livonia, MI
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
Livonia, MI
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Kerrville, TX
Absolutely the best customer service I have ever experienced!
Patrick Greene G
Kerrville, TX
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West Seneca, NY
The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.
West Seneca, NY
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Indianapolis, IN
Paul did a great job he was fast friendly and courteous
Matthew Murga M
Indianapolis, IN
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Atlanta, GA
Great Tech installer and I am sure is capable of many other things. I believe God is directing this young man in all he does (without him talking about himself).Could not have done a better job.
Donald S
Atlanta, GA
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Albany Metro, NY
An outstanding experience for what could have been a real hassle. Thank you!
Justin C
Albany Metro, NY
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San Antonio, TX
David was professional and confident when he came to put in the windshield. He made me confident that he could do the work right.
Claire S.
San Antonio, TX
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Ft. Myers, FL
Your customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.
Ft. Myers, FL
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Billerica, MA
To Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
Billerica, MA
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Virginia Beach, VA
My technician, Randy G. was the most courteous and informative technician I have ever dealt with. He explained every procedure and why, while I shared unpleasant experiences with him. He cleaned up well as if he was never there. If all your technicians were like him, your business would never go down. Please let him know I appreciate what a [Continue Reading]
Debra M.
Virginia Beach, VA
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St. Louis, MO
The Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.
St. Louis, MO
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Colorado Springs, CO
He did a good job
Bendu W
Colorado Springs, CO
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Hartford, CT
When I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
Hartford, CT
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San Antonio, TX