I had used [site] before to repair my windshield. It was just a pin hole that they plugged up. And the windshield never cracked from it. This winter (2011) I got a crack in the front windshield. This time I wanted to come to the shop. I have never been so happy with the service from the initial call to set up the appointment, to Steve who installed the windshield. After it was installed, he came out & told me exactly what to do & what not to do. He's at the shop in East Hartford, CT. As much as this was a stressful time, they turned a bad situation into such a pleasant one. I would HIGHLY recommend [site] to anyone who would ask for a glass replacement place. They go above and beyond fantastic service.
Felicia V.,
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Testimonials What Customers are saying
Avondale, AZ
Very fast
Horacio Vargas Salazar V
read moreChicago, IL
Very courteous and great customer service all around
Linda Rihani R
read moreNaperville, IL
Your service technician was fantastic. I would not change a thing.
Howard H.
read moreChicopee, MA
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.
read moreBelleville, IL
Jason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.
read moreAlbany Metro, NY
An outstanding experience for what could have been a real hassle. Thank you!
Justin C
read moreFairfield, CT
Give Don Pirillo A raise. He returned the call in hours and had the appointment to install the the broken window. The repair crew called to insure the appointment. Showed up when expected and did a great job.
Michele H
read moreIndianapolis, IN
The tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica P
read moreGaithersburg, MD
Brandy was prompt, friendly and professional. He represented Auto Glass Service very well!
Kathleen B
read moreIndianapolis, IN
First time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S
read moreNorth Canton, OH
I am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book.
Ian S.
read moreNorth Canton, OH
Keith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
read moreTampa, FL
John, my service tech, was awesome! I really enjoyed talking to him while he diligently worked! Awesome guy!
Kyle B
read moreChicago, IL
The techs were very nice and knowledgable
Catherine L Amodeo A
read morePeoria, IL
Excellent job:). Very pleased.
Jeremy Grove G
read moreChicago, IL
Excellent service, top to bottom! Very pleased!
Jon J
read moreNorth Canton, OH
Keith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.
read moreNew Haven, CT
I was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano G
read moreTowson, MD
Patrick This is a resend of my earlier screwed up response
Edward N
read moreTampa, FL
John, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreJacksonville, FL
Erik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
read moreSt. Louis, MO
Your service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.
read moreChattanooga, TN
My technician, Claude, was very friendly and professional. He arrived promptly and had my new glass installed in no time!
Amanda M.
read moreChicago, IL
Service technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreDenver, CO
Joseph was excellent! Efficient and very friendly.
Kaitlin B
read moreAtlanta, GA
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreOwasso, OK
Mike did a great job! Very fast and professional!
Desiree B
read moreNaperville, IL
I just wanted to let your company know how pleased I am with how you handled the repair on my vehicle. The service rep, Shante, was very pleasant to communicate with; you can tell she works with a smile on her face. I got a lead call to let me know when the technician would arrive. The technician, Manny, was [Continue Reading]
David F.
read moreNashville, TN
Everything was very efficient. From the phone call to the technician coming out to install. Thanks for being professional, courteous and making it easy for me.
Michelle C
read moreAtlanta, GA
William was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
read moreHuntington, WV
Always great service
Charlie'S Auto S
read moreManchester, NH
I work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading]
Lisa P.
read moreFairview Heights, IL
Greatest service encounter I've had in ages.
Peggy G
read moreTalbott, TN
Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.
read moreDenver, CO
This technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak N
read moreAtlanta, GA
Cost was very reasonable.
Douglas Chapman C
read moreLakewood, CO
Jeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
read moreTampa, FL
Great all around job, Thanks !
George E
read moreNashville, TN
Did a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read moreSyracuse, NY
I was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
read moreGaithersburg, MD
Brandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A
read moreNewburgh, NY
I would personally like to thank Bill for replacing my rear window, he did excellent work in a timely manor and was 100% courteous to my family and I. I would recommend him to anyone! Thanks again!
Kristen T.
read moreChicago, IL
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreHartford, CT
Excellent service. Great job done by tech and fast too.
Robert L
read morePeoria, IL
LOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A B
read moreNorth Canton, OH
Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read moreHoschton, GA
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike H
read moreChattanooga, TN
Dear Customer Representative, I wanted to take the time to tell you how wonderful the staff at AUTO GLASS SERVICE, an affiliate of yours, located at 5225 Highway 153, Hixon, TN 37343 is. They are a credit to your company. We were on vacation when a wild turkey flew up and hit our windshield; shattering it. We were very lucky [Continue Reading]
William H.
read moreKnoxville, TN
T. Fisher did a great job!!!!
Michael P
read moreBuffalo, NY
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
read moreWilmington, MA
Samuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa C
read moreLas Vegas, NV
Chris was great and made my experience completely hassle free!
Rudy M
read moreOrlando, FL
tech was great
John Langstaff L
read moreLaurel, MD
This company is also the preferred provider of this type of service.
Lana K
read moreSan Antonio, TX
Tech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd S
read moreDenver, CO
Craig was very friendly and professional.
Lanson K
read moreKittery, ME
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read moreNewburgh, NY
Thank you so much, my technician was very kind, friendly, and did an awesome job!
Melissa Mazurowski M
read moreManchester, NH
fast courteous polite made me want to break the windshield again
Larry N
read moreWoburn, MA
You folks do nice, neat, and competent work with talented, skillful, and pleasant technicians. This was my second window replacement and both were pleasant experiences.
Albert W.
read moreJacksonville, FL
I had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson R
read moreNew Haven, CT
Tech was super nice and courteous!
Dana A
read moreSt. Louis, MO
my technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreBuffalo, NY
Very convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
read moreFt. Myers, FL
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.
read moreJacksonville, FL
Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel L
read moreDenver, CO
Kirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary B
read moreSan Antonio, TX
John did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert G
read moreMerrillville, IN
I've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreAvondale, AZ
Jason was very nice, and did a fantastic job!
Brenda D
read moreColorado Springs, CO
Technician was very nice. He was on time. He had great knowledge on his job and didn't mind explaining what he was doing.
Celena P
read moreOrlando, FL
The tech was great very friendly and professional.
Armando Perez P
read moreDenver, CO
Joe, the service technician that came out to repair my windshield, was meticulous in his work and very courteous. He explained the warranty and what to look for in the future with chips that can be filled to prevent cracking.
Courtney L
read moreDayton, OH
Wife was very pleased with quality of service and professional details. Thanks
George And Aisha J
read moreManchester, NH
The technician just left my house. The job was done perfect! My windshield is in, the car is clean, and your technician was a true professional! Because of my experience this morning, I will send friends and family to [site].
John G.
read moreNew London, CT
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
read moreColumbus, OH
I am very please with the work done. The technician was very professional, and fast and did a great job.
Debra Ann Richardson R
read moreNorth Canton, OH
The Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.
read moreChicago, IL
It was a pleasure!
Robert J
read moreNorth Syracuse, NY
OUTSTANDING SERVICE! Windshield replaced same day I called in a claim! It was obvious that Service Technician Chris enjoys his work as he was very methodical and meticulous with every phase of the job. It was a real pleasure watching such a knowledgeable Technician go about his work. Thanks for a great (and prompt) job!
Rob H.
read moreBuffalo, NY
Excellent service and quality work
Tim Minneci M
read morePhoenix, AZ
a job well done, thank you
David T
read moreLivonia, MI
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read moreTampa, FL
Will, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.
read moreNew Haven, CT
Excellent service, quick, no mess and friendly technician...what is not to love!
Jacqui C
read moreChicopee, MA
I can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
read moreSan Antonio, TX
VERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell M
read moreBaltimore, MD
Great service. Our technician was very friendly and did great work.
Mark Hayes H
read moreBuffalo, NY
I owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
read moreHartford, CT
As a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M.
read moreAtlanta, GA
Thank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F
read moreChicago, IL
The Technicians that installed my windshield were phenomenal, they treated my truck as if it was their own, it looks better than brand new!
Kevin M. C
read moreDefreetsville, NY
When my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.
read moreKnoxville, TN
being an ins. agent referring customers to AGS, always pleased with the work
Michael C
read moreTampa, FL
John was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
read moreOrlando, FL
It was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
read moreLaurel, MD
Dear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.
read moreRichmond, VA
Mia, Sherry, and Dwight did an excellent job handling my windshield replacement. I never thought the process would be easy and they made it just that. I will definitely recommend you all to friends and family.
Doug W.
read moreTampa, FL
I had my windshield replaced by John and he did an ABSOLUTE FABULOUS JOB!! Accommodated me due to my work schedule and explained what he was doing before he did it. WONDERFUL SERVICE!! I would HIGHLY recommend [site]. THANK YOU for a very positive experience!!!
Tricia B.
read moreLoveland, CO
Kirk was very efficient & polite. Thank you for great & speedy service!
Conni T
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