Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.,
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Testimonials What Customers are saying
John, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreThank you for turning a stressful moment to a calm solution.
Cara Guettler G
read moreGreat service, great prices, and fast install! A+++
Barbie S.
read moreJohn was on time and did an excellent neat removal and installation.
David Charvat C
read moreFast friendly service
Kristyn L
read moreMichael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M.
read moreFrom the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great [Continue Reading]
Brendan S.
read moreHaven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreI've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreThe technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent D
read moreMy technician, Randy G. was the most courteous and informative technician I have ever dealt with. He explained every procedure and why, while I shared unpleasant experiences with him. He cleaned up well as if he was never there. If all your technicians were like him, your business would never go down. Please let him know I appreciate what a [Continue Reading]
Debra M.
read moreExcellent service, quick, no mess and friendly technician...what is not to love!
Jacqui C
read moreTech was very courteous and professional. Great work!
Jon S
read moreThanks Joey! Very friendly
Cameron H
read moreI thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude!
Niki N.
read moreJason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy A
read moreI refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read moreTechnician went above normal job to help me out THANKS
Norban Jacobson J
read moreCourteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreMike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.
read moreJeremy was the one to put the glass in. He was a very nice and professional person and did an awesome job.
David Standifer S
read moreVery excellent work! I was also impressed with the overall time it took to finish the job. Two thumbs up!
Al R.
read moreIf we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Z
read moreThe Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.
read morethe Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read moreTechnician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma H
read moreGentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading]
John G.
read moreTechnician was quick and efficient. Very friendly and professional
Susan Jimenez J
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreJason was extremely well mannered and polite. Told me exactly what he would do and did a very efficient job. Thank you, Jason.
Joleen Hunt H
read moreErik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
read moreInstallation guy was awesome! Thanks!
Carley D
read moreThe service,quality of work and people at [site] in Buffalo was amazing! I will definitely recommend them to anyone I know!
Brooke P.
read moreJust a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions.
Tim M.
read moreAmazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
read moreI am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book.
Ian S.
read moreCory, the tech, came out of his Fort Myers area to do my repair in St Petersburg and he was wonderful. He explained everything, was very patient, and the car looks great. Completely satisfied the installer was a gem! Thanks again!
Alberta O.
read morePeter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreJuan is a great and courteous guy he did an excellent job.
Ramon C
read moreBurt was excellent!!
Mark Peacock P
read moreThe installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard D
read moreThe whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said [Continue Reading]
Dan D.
read moreAlready recommended to several neighbors
Amanda Arcati A
read moreGreatest service encounter I've had in ages.
Peggy G
read moreKris was friendly and did an excellent job.
David A
read moreVery friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreExcellent service and quality work
Tim Minneci M
read moreI really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech.
M. Knopp
read moreI am very please with the work done. The technician was very professional, and fast and did a great job.
Debra Ann Richardson R
read moreI just wanted to thank you for the quality and service that your company gave me when I needed help. I am unemployed and needed a discount on fixing my windshield and Keith gave me a price that I could afford. Troy, the technician that replaced my windshield out of N. Canton, Ohio was one of the most courteous and [Continue Reading]
Gary L.
read moreThe tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.
read moreThank you for your prompt service.
Eric L
read moreJames was awesome!! I'm in sales and James done a great job completing the sales process and I will recommend your company to anyone needing glass work.
John P
read moreAppreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin K
read moreVery nice to work with
Jeff H
read moreMarybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.
read moreThe customer service rep on the phone was absolutely wonderful in helping me deal with my insurance company, and the tech sent to do my car came and picked up my car, brought it back to the shop while I was at work, and dropped it back off for me..THANKS SO MUCH! It was so easy and everyone was extremely [Continue Reading]
Jackie D.
read moreWhen I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
read moreThe tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read moreMs Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.
read moreJeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
read moreGreat service!!!!!
Sydney T
read moretechnician was great,proffesional, courteous,and very good at his job.
Jack W
read moreBen was my technician, and he was just wonderful. He came to my house to do the job, and he was pleasant, courteous, efficient, thorough...I couldn't have asked for more.
Amy W.
read moreJim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreMade a difficult situation very easy. Efficient at every level. Thank you!
Anthony B
read moreThe technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush T
read moreHe got here earlier than expected and he did an amazing job. It was quick and he was very nice and friendly.
Rochelle M
read moreI initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani B
read moreExcellent service.
Virginia C
read moreJeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker W
read morefast friendly service
Mary Freestone F
read moreJeffery was awesome, he was on time & very good at his job. He explained about a leak we had & even showed us how to fix it if it happened again. Great technician
Diane M
read morefast courteous polite made me want to break the windshield again
Larry N
read moreI was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.
read moreThe Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn C
read moreBen, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
read moreScott Clark is an awesome technician. He explained his work while I watched. He presented great customer service. I work at Kohls and customer service is very important. Scott answered any questions I had in a professional manner. He had a great attitude too which is another important factor when dealing with customers. I will definitely recommend this company again. [Continue Reading]
Lawrence Pedley P
read moreDonnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing.
Nick N
read moreI am very satisfied with the whole service. Thank you
Kelly K
read moreExtremely accommodating! Especially on Christmas eve. I will definitely recommend and use their service again!
Richard G
read moreThe rep. & technician were very professional & courteous. The tech did an excellent job on my front window. In fact the environment was warm and friendly. I definitely would recommend [site].
Mercurio B.
read moreAlbert from the Orlando, FL location was absolutely wonderful. We did not have an appointment, but he was able to accommodate us nonetheless. The technician, Luis, did an amazing job and the windshield looks amazing! The customer service was bar none and Albert did everything he could to make it an easy, comfortable time. I highly recommend [site] for any [Continue Reading]
Jayme C.
read moreI called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick S
read moreI was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
read morePatrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreAbsolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.
read moreVery pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M.
read moreService technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreThe technician who helped me went above and beyond my expectations. He not only replaced the windshield I needed, he also helped secure my dash that was curling up by the windshield. It worked perfectly. He was timely and the price was very affordable. I definitely would recommend [site] to anybody.
Bruce L.
read moreTelephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations.
Mike R.
read moreInstallers phone calls & appointment helped my business keep working
R D Vandale Electric V
read moreDavid and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to [Continue Reading]
Tammy G.
read morebeing an ins. agent referring customers to AGS, always pleased with the work
Michael C
read moreAwesome service
Kenneth Reilly R
read moreAs expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read moreMy service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
read moreAppreciated the work done in my garage rather than driving up to your workshop.
Mohammed S
read moreJason, the technician, was very professional and courteous.
Guy C
read more