Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Tom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with.
Henry B.
read moreThe Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
read moreJeffery was absolutely wonderful
Kevin B
read moreAlbert M. and Herb were so efficient, effective, and kind during this stressful period. They were very assuring and competent. I especially appreciated Albert's understanding of the situation and his way of relieving my stress.
Madaline O.
read moreVery fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreFor the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis B
read moreI am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.
read morefast friendly service
Mary Freestone F
read moreI am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.
read moreVery convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
read moreMy Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
read morePaul and his manager arrived and 25 minutes later they were done. Both were courteous and professional and the results are great. I am very impressed.
Dennis B
read moreThey were early for appointment which is a very nice surprise. Professional attitude and friendly
Stephen C
read moreDear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreWe were pleased with the service at our home. There were advanced calls to let us know when the tech would arrive. Mike was courteous, friendly, and knowledgeable-providing info and instruction.
Shirley S.
read moreMy daughter changed to the wrong insurance company. Found out you get what you pay for. On Christmas eve. I tried to help her by calling Roger Phegley to find out who they would recommend to use to fix her windshield. They gave me your number. I called and got your salesman in the office doing paper work and he [Continue Reading]
Melvin M.
read moreYour technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.
read moreJeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker W
read moreI was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreIf we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Z
read moreThe guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G
read moreExcellent service all around
David P
read moreKeith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read moreChad was very knowledgable, friendly and professional.
Judith Pribish P
read moreMy technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.
read moreMy technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A.
read moreI contacted another glass company prior to calling [site]. The price quoted by [site] was quite a bit less. The other company wanted to charge to come to my home to replace the glass in addition to much higher rate for the install. When I stated the price was too high they wanted to negotiate. [site] gave me the best [Continue Reading]
Patsy H.
read moreGreat service all around.
Joshua S
read moreThe installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard D
read moreJohn, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreVery pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M.
read moreThe tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read moreJohn did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert G
read moreI just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.
read moreTechs were very courteous.
Nabil S
read moreVery positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles E
read morea job well done, thank you
David T
read moreThank you for turning a stressful moment to a calm solution.
Cara Guettler G
read moreOther than my switch got broken, very satisfied customer.Thanks again
Brian Townsend T
read moreInstallation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.
read moreFirst time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S
read moreI am repeat customer and I can't express how great the customer service is with Auto Glass Service and they have great prices. Both the customer rep and the technician, Jim, were both very personable. Jim did a very professional job. He was highly skilled and very proficient at his job. I highly recommend them. Thanks!
Lisa R
read moreCraig was very friendly and professional.
Lanson K
read moreFrom the initial phone call to my windshield being replaced I received friendly, prompt, efficient service. Jay arrived in the scheduled time, replaced the glass quickly, explained everything---all with a smile and kindness. It was truly refreshing to deal with such nice people.
Theresa G. - Manchester, NH
read moreAbsolutely the best customer service I have ever experienced!
Patrick Greene G
read moreJeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
read moreInstallation guy was awesome! Thanks!
Carley D
read moreThe whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said [Continue Reading]
Dan D.
read moreTo Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
read moreTechnician was quick and efficient. Very friendly and professional
Susan Jimenez J
read moreThank you for your prompt service.
Eric L
read moreexcellent service
Kimberly Smith S
read moreThe representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend [site].
Jackie J.
read moreThank you so much, my technician was very kind, friendly, and did an awesome job!
Melissa Mazurowski M
read moreGreat service and prices. Will definitely be my new go-to" place"
Kaprice Grismore G
read moreThe tech was great very friendly and professional.
Armando Perez P
read moreGreat experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve!
Margaret L
read moreI appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao R
read moreI'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreKirk was very efficient & polite. Thank you for great & speedy service!
Conni T
read moreT. Fisher did a great job!!!!
Michael P
read moreSee comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon L
read moreKeith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
read moreSteve F. was the person who installed my replacement window. I was able to watch him work and was very impressed with his expertise, the careful nature of his work and the quality of the finished job.
Donald H.
read moreMy service tech was very nice & courteous
Kathy H
read moreCourteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreThank you.
Jeffrey P
read moreVery excellent work! I was also impressed with the overall time it took to finish the job. Two thumbs up!
Al R.
read moreBilly, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company.
Christine T
read moreI am very please with the work done. The technician was very professional, and fast and did a great job.
Debra Ann Richardson R
read moreREALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
read moreBrian was very courteous and professional!! Thank you for an outstanding experience!
Georgia H.
read moreWife was very pleased with quality of service and professional details. Thanks
George And Aisha J
read moreInstaller worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee P
read moreI had a great experience from start to finish. My Service Technician was so very kind. I couldn't have asked for better service or a more friendly technician.
Crystal R
read moreVery pleased with service and professional! ????
Lonnie Setliff S
read moreKirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary B
read moremy technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreDear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.
read moreDavid and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to [Continue Reading]
Tammy G.
read moreThe Technicians that installed my windshield were phenomenal, they treated my truck as if it was their own, it looks better than brand new!
Kevin M. C
read moreCory, the tech, came out of his Fort Myers area to do my repair in St Petersburg and he was wonderful. He explained everything, was very patient, and the car looks great. Completely satisfied the installer was a gem! Thanks again!
Alberta O.
read moreExceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read moreVery friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreJason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.
read moreI was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara M
read morebeing an ins. agent referring customers to AGS, always pleased with the work
Michael C
read moreTECH WAs great good job....
Richard S
read moreUnbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan B
read moreJohnny was very polite and did a great job. He even noticed my wiper was not on correctly and fixed that for me. Would highly recommend your company and services.
Sylvia L
read moreMario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreYour technician was absolutely super in every way!
William K.
read moreAlready recommended to several neighbors
Amanda Arcati A
read moreMs Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.
read moreDid a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read moreHaven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreThank you for your excellent service.
Grace Juilano J
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreThe technician who worked on my car was so professional and friendly.
Vlatko D
read moreDonnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
read more