Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Give the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
read moreJeffery was absolutely wonderful
Kevin B
read moreI'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreGreat service, great prices, and fast install! A+++
Barbie S.
read moreCraig was very friendly and professional.
Lanson K
read morefast courteous polite made me want to break the windshield again
Larry N
read moreMario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreDonnie was excellent! He took the time to ensure the car was completely clear of any glass. The work was perfect. Would recommend him highly!!
Denise B
read moreBrian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
read moreI must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am [Continue Reading]
Dawn H
read moreTeck guy was great and perfection
Spyridon Rousselatos R
read moreI was pleased to know that the technician had over 30 years experience????
James B
read moreNo store location. Orlando selected to submit.
Peter Spencer-Hayes S
read moreSee comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon L
read moreThe tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read moreThe customer service rep on the phone was absolutely wonderful in helping me deal with my insurance company, and the tech sent to do my car came and picked up my car, brought it back to the shop while I was at work, and dropped it back off for me..THANKS SO MUCH! It was so easy and everyone was extremely [Continue Reading]
Jackie D.
read moreI've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreI dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.
read moreYour technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.
read moreBrad is very good at what he does. Great job!
Lee R
read moreThank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F
read moreVictor is VERY Professional. Explained what was going to happen and then made it happen in no time. Very Knowledge.. Would recommend him to anyone.. (make sure you keep him happy this New Year.. you need people with his polite positive attitude)
Paul B
read moreJim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreMike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.
read moreMy technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.
read moreVery curtious and polite.
Karen Hancock H
read moreWife was very pleased with quality of service and professional details. Thanks
George And Aisha J
read morehe was fast and efficient. very nice guy. thank you
Johnnette Hooker H
read moreManny was an excellent tech. He was very polite and informative. He even saved my parking sticker and re-applied it to the new windshield. Thanks!
Mike C.
read moreTech was super nice and courteous!
Dana A
read morePaul was extremely helpful, professional, and knowledgeable. I will be recommending him to friends and family!
Andrea M
read moreTechnician truly made this bad experience of broken window into a pleasant one.
Irvin K
read morePatrick This is a resend of my earlier screwed up response
Edward N
read moreexcellent service
Kimberly Smith S
read moreThank you for your excellent service.
Grace Juilano J
read moreJames was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N
read moretechnician was great,proffesional, courteous,and very good at his job.
Jack W
read moreMy daughter changed to the wrong insurance company. Found out you get what you pay for. On Christmas eve. I tried to help her by calling Roger Phegley to find out who they would recommend to use to fix her windshield. They gave me your number. I called and got your salesman in the office doing paper work and he [Continue Reading]
Melvin M.
read moreVery pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.
read moreHe did a good job
Bendu W
read moreBilly, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company.
Christine T
read moreI am repeat customer and I can't express how great the customer service is with Auto Glass Service and they have great prices. Both the customer rep and the technician, Jim, were both very personable. Jim did a very professional job. He was highly skilled and very proficient at his job. I highly recommend them. Thanks!
Lisa R
read moreDave is an outstanding employee
Charles L
read moreVery pleased
Zelda Smith S
read moreExcellent service all around
David P
read moreWe were totally pleased. Thank you, Doug!
Barbra D
read moreMia, Sherry, and Dwight did an excellent job handling my windshield replacement. I never thought the process would be easy and they made it just that. I will definitely recommend you all to friends and family.
Doug W.
read moreThe individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.
read moreScott explained what he was going to do and did a excellent job.
Dean E Ten Bruin T
read moreMy Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
read moreREALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
read moreFast friendly service
Kristyn L
read moreVery convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreTechnician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.
read moreI commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading]
Earl H.
read moreInstallers phone calls & appointment helped my business keep working
R D Vandale Electric V
read moreJason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy A
read moreYour service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.
read morePatrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreExcellent service, quick, no mess and friendly technician...what is not to love!
Jacqui C
read moreGive Don Pirillo A raise. He returned the call in hours and had the appointment to install the the broken window. The repair crew called to insure the appointment. Showed up when expected and did a great job.
Michele H
read moreDonnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
read moreFirst time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S
read moreJohn, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
read moreVERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell M
read moreOur service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
read moreSuch great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreRich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo A
read moreDear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.
read moreThe installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard D
read moreCompletely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A
read moreThe technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
read moreKirk was very efficient & polite. Thank you for great & speedy service!
Conni T
read moreJames was awesome!
John P
read moreBrandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A
read moreAlready recommended to several neighbors
Amanda Arcati A
read moreI can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
read moreIf we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Z
read moreI am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
read moreTechnician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo G
read moreAlways great service
Charlie'S Auto S
read moreI would like to express my appreciation to tech Juan A. He was prompt, professional and courteous. Service provided was exceptional and I would highly recommend [site] because of employees like Juan. He left a lasting impression for any repeat service I may need on my family's vehicles. I will recommend [site] to co-workers and friends because of the convenience [Continue Reading]
Lydia G.
read moreI refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read moreThe Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.
read moreThe Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn C
read moreGreat service and prices. Will definitely be my new go-to" place"
Kaprice Grismore G
read moreThank you for turning a stressful moment to a calm solution.
Cara Guettler G
read moreJohn was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
read moreAn outstanding experience for what could have been a real hassle. Thank you!
Justin C
read moreJust a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions.
Tim M.
read moreJeremy was the one to put the glass in. He was a very nice and professional person and did an awesome job.
David Standifer S
read moreThe service,quality of work and people at [site] in Buffalo was amazing! I will definitely recommend them to anyone I know!
Brooke P.
read moreI was very satisfied and would recommend your service
James B
read morePrice, quality, convenience. I will be back.
Tim - Kistler Service M
read moreI would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg B
read moreGreat service. Our technician was very friendly and did great work.
Mark Hayes H
read morefast friendly service
Mary Freestone F
read moreVery friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreTHANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.
read more