Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Thank you
Mark M
read moreExcellent service and quality work
Tim Minneci M
read moreI can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
read moreTechnician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma H
read moreHE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer M
read moreExcellent service.
Virginia C
read moreTechnician was excellent, arrived ahead of schedule and very courteous. Thank you.
Margaret V
read moreThe service,quality of work and people at [site] in Buffalo was amazing! I will definitely recommend them to anyone I know!
Brooke P.
read moreMia is an asset beyond belief, she made certain that my appointment was scheduled at a convenient time for me and followed up with me all through the process.
Paul G.
read moreHe did a good job
Bendu W
read moreI just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.
read moreWe had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
read moreMy tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.
read moreEveryone was very nice.Could have not asked for a better group of people.
Carlos Y
read moreKathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.
read moreTim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.
read moreSteve did an extra special job. I am very happy.
Michael R
read moreGreat service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
read moreexcellent service
Winfred James Bull Jr B
read moreI have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice [Continue Reading]
Chris H.
read moreVery good experience! Thank you
Lori S
read moreI cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney M
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreAppreciated the work done in my garage rather than driving up to your workshop.
Mohammed S
read moreDonnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing.
Nick N
read moreVery nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.
read moreSuch great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreYour customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.
read moreVery fast
Horacio Vargas Salazar V
read moreMy Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.
read moreThank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.
read moreFast friendly service
Kristyn L
read moreExcellent service delivered as promised.Excellent value.
Herbert E
read morePaul did a great job he was fast friendly and courteous
Matthew Murga M
read moreWe were totally pleased. Thank you, Doug!
Barbra D
read moreI would like to thank Mr. J. Foster for making my visit a pleasant one. He was very professional, courteous, and worked to get me in the very day of my windshield mishap. It was a true pleasure to do business with him. If I ever need another windshield, I will call [site] and I will definitely recommend your St. [Continue Reading]
Jaemi L.
read moreAmazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
read moremy technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreThe tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.
read moreI thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude!
Niki N.
read moreCourteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreAwesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek H
read moreThis was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.
read moreGot my window in the next day. With the weather most companies would have rescheduled but your technician got it in. Absolutely excellent service.
Mike J
read moreThe tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the [Continue Reading]
Carolyn T.
read moreChris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading]
Megan C
read moreFrom the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
read moreKeith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.
read moreKeith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read morePatrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreKirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary B
read moreDavid was Outstanding!
Gen Dempsey Kee D
read moreWe had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.
read moreVery pleased with service and professional! ????
Lonnie Setliff S
read moreFrom the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.
read moreSo Far So Good
Robert W
read moreMy service tech, Pete, was very courteous and the window on my Subaru looks great. Thanks for great service.
Evelyn B.
read moreJohn the Service Technician was great! He actually vacuumed the matts and cleaned up a shoe scuff mark. A very friendly and nice guy.
William H
read moreI am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
read moreGreat service. Our technician was very friendly and did great work.
Mark Hayes H
read morethe Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read moreThe Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.
read moreLOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A B
read moreWhen my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.
read moreVERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell M
read morevery prompt and courteous.
Walt B
read moreMy technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.
read moreWhat a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read morea job well done, thank you
David T
read moreTechnician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo G
read moreTom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with.
Henry B.
read moreI had a great experience from start to finish. My Service Technician was so very kind. I couldn't have asked for better service or a more friendly technician.
Crystal R
read moreI would like to compliment the process from beginning to end. Your technician Robert M. was very professional and the quality of his work is excellent. Thank you for making this a stress free option.
Cheryl M.
read moreAs expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read moreYour technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.
read moreVery nice guy. Very professional and nice.
Heinrich L
read moreGreat experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve!
Margaret L
read moreI decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
read moreI had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson R
read moreBrian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
read moreHe was great! My window looks amazing! Thanks so much!
Katie H
read moreTECH WAs great good job....
Richard S
read moreThank you for your excellent service.
Grace Juilano J
read moreMy service tech was very nice & courteous
Kathy H
read moreWhen I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
read moreMatt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T
read moreGreat service!!!!!
Sydney T
read moreTheresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company.
Melanie S.
read moreChris was great and made my experience completely hassle free!
Rudy M
read moreI work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.
read moreMia, Sherry, and Dwight did an excellent job handling my windshield replacement. I never thought the process would be easy and they made it just that. I will definitely recommend you all to friends and family.
Doug W.
read moreArrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreTechnician truly made this bad experience of broken window into a pleasant one.
Irvin K
read moreI was able to have my windshield replaced while I was sleeping. The service was excellent and the whole process easy. Thank you so much!!
Laura H.
read moreCory, the tech, came out of his Fort Myers area to do my repair in St Petersburg and he was wonderful. He explained everything, was very patient, and the car looks great. Completely satisfied the installer was a gem! Thanks again!
Alberta O.
read moreAbsolutely the best customer service I have ever experienced!
Patrick Greene G
read moreJason was very nice, and did a fantastic job!
Brenda D
read moreWas very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.
read moreThe technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent D
read moreTech was great
Alan W
read more