Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Cost was very reasonable.
Douglas Chapman C
read more"I gladly paid more!" The windshield on my 1998 Volvo S70 needed to be replaced. I looked up 3 local glass companies, yours, and 2 others. Yours was the highest price of all 3. Tammy was the only reason I chose to go with [site]. She was the most professional on the phone. She gave me the price in only [Continue Reading]
Michael
read moreAppreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin K
read moreMy service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers.
Tracy L. - Tampa, FL
read moreTechnician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma H
read moreI was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara M
read moreI decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
read moreTechs were very courteous.
Nabil S
read moreKirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary B
read moreI was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.
read moreThe tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica P
read moreI was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano G
read moreVERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell M
read moreI appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao R
read moreThey were early for appointment which is a very nice surprise. Professional attitude and friendly
Stephen C
read moreI must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am [Continue Reading]
Dawn H
read moreHe was great! My window looks amazing! Thanks so much!
Katie H
read moreCompletely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A
read morePeter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreThanks Joey! Very friendly
Cameron H
read moreThe customer service rep on the phone was absolutely wonderful in helping me deal with my insurance company, and the tech sent to do my car came and picked up my car, brought it back to the shop while I was at work, and dropped it back off for me..THANKS SO MUCH! It was so easy and everyone was extremely [Continue Reading]
Jackie D.
read moreMy service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
read moreVery fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreMatt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T
read moreOUTSTANDING SERVICE! Windshield replaced same day I called in a claim! It was obvious that Service Technician Chris enjoys his work as he was very methodical and meticulous with every phase of the job. It was a real pleasure watching such a knowledgeable Technician go about his work. Thanks for a great (and prompt) job!
Rob H.
read moreBrian was very courteous and professional!! Thank you for an outstanding experience!
Georgia H.
read moreAlex R. was my technician and he was awesome, very professional and meticulous. I am extremely pleased with his work. Thanks so much.
Linda N.
read moretech was great
John Langstaff L
read moreI have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!
Bill G.
read moreJason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.
read moreDavid was Outstanding!
Gen Dempsey Kee D
read morePaul and his manager arrived and 25 minutes later they were done. Both were courteous and professional and the results are great. I am very impressed.
Dennis B
read moreI was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.
read moreRich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo A
read moreAlways great service
Charlie'S Auto S
read moreDonnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing.
Nick N
read moreJohn, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
read moreThe installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard D
read moreWe were pleased with the service at our home. There were advanced calls to let us know when the tech would arrive. Mike was courteous, friendly, and knowledgeable-providing info and instruction.
Shirley S.
read moreTechnician truly made this bad experience of broken window into a pleasant one.
Irvin K
read moreYour technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.
read moreJOE WAS AWESOME AS USUAL!
Ed Bozarth Chevrolet / Aurora B
read moreRod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.
read moreBill was very Professional and Polite. He is a great Service Technician.
Fred Furlano F
read moreDave is an outstanding employee
Charles L
read moreI was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
read moreI work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading]
Lisa P.
read moreThe service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.
read moreDear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.
read moreDear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She [Continue Reading]
Judy H.
read moreEric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo H
read moreMario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreT. Fisher did a great job!!!!
Michael P
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreInstaller worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee P
read moretechnician was fine
Frank Workman W
read moreThis was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry L
read morebeing an ins. agent referring customers to AGS, always pleased with the work
Michael C
read moreErik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel L
read moreInstaller Carlos is skilled!
Paul H
read moreEveryone was very nice.Could have not asked for a better group of people.
Carlos Y
read moreJeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B.
read moreChris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading]
Megan C
read moreJoe, the service technician that came out to repair my windshield, was meticulous in his work and very courteous. He explained the warranty and what to look for in the future with chips that can be filled to prevent cracking.
Courtney L
read moreGreat service!!!!!
Sydney T
read moreI was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading]
Michelle N.
read moreThe tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the [Continue Reading]
Carolyn T.
read moreJason was extremely well mannered and polite. Told me exactly what he would do and did a very efficient job. Thank you, Jason.
Joleen Hunt H
read morevery good experience overall
Michael Napolitan N
read moreThank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy S
read moreDear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreExcellent service. Technician was fast, efficient and courteous. I would definitely use you again! Thanks!
Brian Y.
read moreJeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
read moreInstallers phone calls & appointment helped my business keep working
R D Vandale Electric V
read moreJohn, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreMy Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.
read moreTheresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company.
Melanie S.
read moreTECH WAs great good job....
Richard S
read moreI initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani B
read moreI owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
read moreJohn was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.
read moreVery good experience! Thank you
Lori S
read moreMarybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.
read moreThe Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.
read moreJesus was very polite and knowledgeable. I was very impressed with his skill and efficiency.
Michael W
read moreErik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
read moreJason, the technician, was very professional and courteous.
Guy C
read moreThe tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.
read moreWell done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.
read moreEduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand S
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read morePatrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreBrian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
read moreVery courteous and friendly technician. Did a great job, quickly.
Christena G
read moreOutstanding tech installer. Did not submit a claim to insurance company so cost was reasonable and fair for the work performed.
Donald S
read moreAwesome service
Kenneth Reilly R
read moreJeffery was awesome, he was on time & very good at his job. He explained about a leak we had & even showed us how to fix it if it happened again. Great technician
Diane M
read morePatrick This is a resend of my earlier screwed up response
Edward N
read moreHE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer M
read moreBoth phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice!
Megan W.
read more