Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Awesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek H
read moreIt was a pleasure!
Robert J
read moreMia is an asset beyond belief, she made certain that my appointment was scheduled at a convenient time for me and followed up with me all through the process.
Paul G.
read moreGreat service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreI was very impressed with the services provided by Auto Glass Service. They got me an appointment right away and the technician arrived at the very beginning of the time window which made it convenient for me to get on with my day. My technician was extremely professional, friendly and quick.
Corrine J. - Merrillville, IN
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read moreTech was very good thank you
Alan W
read moreJason, the technician, was very professional and courteous.
Guy C
read moreThe technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.
read moreMario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreI was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
read moreAmazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
read moreSamuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa C
read moreThis was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.
read moreThe technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreMs Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.
read moreInstallers phone calls & appointment helped my business keep working
R D Vandale Electric V
read moreCourteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreKeith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.
read moreAlready recommended to several neighbors
Amanda Arcati A
read moreJeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker W
read moreSuch great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreYour customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.
read moreI just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.
read moreJeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
read moreI am very pleased with the work that was done to my vehicle. The technician assigned to my case was Calvin and he arrived and was excellent. He answered all of my questions and reassured me that all would be fine. This is my first encounter with [site] and I am very pleased. Excellent job Calvin!!
Maria D.
read moreYour service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.
read moreDear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.
read moreScott explained what he was going to do and did a excellent job.
Dean E Ten Bruin T
read moreThe technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
read moreHe got here earlier than expected and he did an amazing job. It was quick and he was very nice and friendly.
Rochelle M
read moreExcellent service, quick, no mess and friendly technician...what is not to love!
Jacqui C
read moreThank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.
read morePeter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreWell Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
read moreDonnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
read moreVery pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany M
read moreExcellent
Pat M
read moreJohn was extremely accommodating with my schedule. He was friendly and explained everything that needed to be done. He did an outstanding job and I can't thank him enough for bringing a smile to my face and sanity to a chaotic day!
Maureen P.
read moreJoe, the service technician that came out to repair my windshield, was meticulous in his work and very courteous. He explained the warranty and what to look for in the future with chips that can be filled to prevent cracking.
Courtney L
read moreJohn, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreI must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am [Continue Reading]
Dawn H
read moreGreat service!!!!!
Sydney T
read moreDanny was very professional in performing his work.
Sarah P
read moreExceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read moreThank you for coming on short notice especially before we leave for out of town trip.
Staci W
read moreI initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani B
read moreExcellent service. Great job done by tech and fast too.
Robert L
read moreInstaller worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee P
read moreI would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.
read moreExcellent service, top to bottom! Very pleased!
Jon J
read moreQuick, easy and nice/friendly technician. Would recommend any day
Marquis Kirkwood K
read moreTech was very courteous and professional. Great work!
Jon S
read moreAppreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin K
read moreJuan is a great and courteous guy he did an excellent job.
Ramon C
read moreVery friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreI was very satisfied with the work that was performed.
Robert B
read moreTo Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
read morePrice, quality, convenience. I will be back.
Tim - Kistler Service M
read moreJohn was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
read moreVery convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
read moreBurt was excellent!!
Mark Peacock P
read moreThe Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.
read moreExcellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
read moreWill, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.
read moreI would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg B
read moreI refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read morePatrick This is a resend of my earlier screwed up response
Edward N
read moreThank you for turning a stressful moment to a calm solution.
Cara Guettler G
read moreThank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R
read moreDid a great job!
Ron Z
read moreI would personally like to thank Bill for replacing my rear window, he did excellent work in a timely manor and was 100% courteous to my family and I. I would recommend him to anyone! Thanks again!
Kristen T.
read moreI was able to have my windshield replaced while I was sleeping. The service was excellent and the whole process easy. Thank you so much!!
Laura H.
read moreI needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreEveryone was very nice.Could have not asked for a better group of people.
Carlos Y
read moreKeith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read moretech was great
John Langstaff L
read moreThe service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.
read moreVery pleased. Went beyond expectations.
Christopher W
read moreexcellent service
Kimberly Smith S
read moreBrian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
read moreService tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt V
read moreGlassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green G
read moreYour servicemen Bill E. and Jesse F. were EXCELLENT. In this day and time you can't find people like them. Their expertise, customer service and knowledge was refreshing. I would recommend your service persons and your company to everyone. Thank you for caring enough to hire people like them . My experience was wonderful from beginning to the end starting [Continue Reading]
Ernestine L.
read moreCourteous, timely, good price. Can't beat their service and price.
Mike H
read moreYour technician was absolutely super in every way!
William K.
read moreI had used [site] before to repair my windshield. It was just a pin hole that they plugged up. And the windshield never cracked from it. This winter (2011) I got a crack in the front windshield. This time I wanted to come to the shop. I have never been so happy with the service from the initial call to [Continue Reading]
Felicia V.
read moreSee comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon L
read moreI just wanted to let your company know how pleased I am with how you handled the repair on my vehicle. The service rep, Shante, was very pleasant to communicate with; you can tell she works with a smile on her face. I got a lead call to let me know when the technician would arrive. The technician, Manny, was [Continue Reading]
David F.
read moreVery good experience! Thank you
Lori S
read moreGreat experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve!
Margaret L
read moreWow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian K
read moreBetty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
read moreThe Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreREALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
read moreFrom the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
read moreOther than my switch got broken, very satisfied customer.Thanks again
Brian Townsend T
read moreI really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech.
M. Knopp
read moreExcellent service.
Virginia C
read more