Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Find a Location Nearest You
Testimonials What Customers are saying
tech was great
John Langstaff L
read moreFrom the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
read moreDid a great job!
Ron Z
read moreInstaller worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee P
read moreGreat tech!
Tom Young Y
read morefrank from lee rd Rochester ny. he was very good.
Andrew Dambrosia D
read moreJohn did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert G
read moreChris was great and made my experience completely hassle free!
Rudy M
read moreExcellent job. I was very happy with my overall experience. The telephone representative was very nice and answered all of my questions. The technician was also very nice and did an great job on replacing my window. Thank you!!
Janelle W.
read moreDonnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing.
Nick N
read moreThank you for turning a stressful moment to a calm solution.
Cara Guettler G
read moreSteve did an extra special job. I am very happy.
Michael R
read moreI thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude!
Niki N.
read moreDonnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
read moreYour Installer was very experienced & very precise in what he was doing. So very friendly. I really felt satisfied with [site] in not having to worry about my windshield. Thank you very much. And I will tell all my friends and anyone looking/needing a new windshield.
Edward M.
read moreAwesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek H
read moreThe whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said [Continue Reading]
Dan D.
read moreDonnie was very polite and even came earlier than scheduled. Good customer service skills. If I should need service again will definitely call your company.
Stanley A
read moreI couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.
read moreJohn, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreJames was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N
read moreI have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice [Continue Reading]
Chris H.
read moreDear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She [Continue Reading]
Judy H.
read moreTECH WAs great good job....
Richard S
read moreMike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
read moreThe installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard D
read moreexcellent service
Kimberly Smith S
read moreKeith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.
read moreI have used this service several times. Great customer service, quality work and convenience. Thanks!
Carol M
read moreMy Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.
read moreWhen I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
read moreI am totally impressed by the quality of work and care taken by your technician David and the process by which the windshield was installed. I would highly and ONLY recommend your company to anyone I may know in need of your services. Well done!
Ryan M.
read moreBrad is very good at what he does. Great job!
Lee R
read moreGreat service all around.
Joshua S
read moreThank you so much, my technician was very kind, friendly, and did an awesome job!
Melissa Mazurowski M
read moreThis was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.
read moreThank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R
read moreJeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B.
read moreArrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreJason was the best!
Robert C
read morePaul was extremely helpful, professional, and knowledgeable. I will be recommending him to friends and family!
Andrea M
read moreWhen installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William W
read moreMy service tech was very nice & courteous
Kathy H
read moreI would personally like to thank Bill for replacing my rear window, he did excellent work in a timely manor and was 100% courteous to my family and I. I would recommend him to anyone! Thanks again!
Kristen T.
read moreWyatt was great. He was extremely professional. He precisely explained the work that was performed.
Bob B
read moreDavid was Outstanding!
Gen Dempsey Kee D
read moreThis technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak N
read moreThe technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreHeather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti C
read moreTHANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.
read moreVery impressed with the service all around.
Mark Cross C
read moreLOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A B
read moreDear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreBrad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M
read moreBen was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.
read moreI'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreThe individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.
read moreOUTSTANDING SERVICE! Windshield replaced same day I called in a claim! It was obvious that Service Technician Chris enjoys his work as he was very methodical and meticulous with every phase of the job. It was a real pleasure watching such a knowledgeable Technician go about his work. Thanks for a great (and prompt) job!
Rob H.
read moreThe technician who helped me went above and beyond my expectations. He not only replaced the windshield I needed, he also helped secure my dash that was curling up by the windshield. It worked perfectly. He was timely and the price was very affordable. I definitely would recommend [site] to anybody.
Bruce L.
read moreSteve F. was the person who installed my replacement window. I was able to watch him work and was very impressed with his expertise, the careful nature of his work and the quality of the finished job.
Donald H.
read moreVery fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreAlways great service
Charlie'S Auto S
read moreThe technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreOutstanding technician
Dylan Karvin K
read moreTechnician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.
read moreMy technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreMike did a great job! Very fast and professional!
Desiree B
read moreJohn was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.
read moreI was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
read moreBrian was very courteous and professional!! Thank you for an outstanding experience!
Georgia H.
read moreMy name is Crystal B., and I’d like to share a positive comment in regards to the service of your company, [site]. My daughter’s car window was broken into the other day and needed replacement. Our insurance company, State Farm, had recommended your company and had setup scheduling you to come and replace the window. Not only were you able [Continue Reading]
Crystal B.
read moreExcellent service delivered as promised.Excellent value.
Herbert E
read moreJohn was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.
read moreI've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreExcellent workmanship. i PAID OUT OF MY POCKET. I DID NOT USE MY INSURANCE. YOUR PRICES WERE VERY REASONABLE
Saundra S
read moreI refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read moreMy tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.
read moreHE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer M
read moreMy car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back.
Cathleen O.
read moreAuto Glass Service Service Technician was very curtious and done an excellent job. Thanks for a great experience.
Ron V
read moreThe service,quality of work and people at [site] in Buffalo was amazing! I will definitely recommend them to anyone I know!
Brooke P.
read moreGive the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
read moreExcellent job and repaired quickly for a reaonable price, thanks!
Grant S
read moreTechnician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma H
read moreMia is an asset beyond belief, she made certain that my appointment was scheduled at a convenient time for me and followed up with me all through the process.
Paul G.
read moreTo Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
read moreDanny was very professional in performing his work.
Sarah P
read moreGlassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green G
read moreFrom the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great [Continue Reading]
Brendan S.
read moreI was very impressed with the services provided by Auto Glass Service. They got me an appointment right away and the technician arrived at the very beginning of the time window which made it convenient for me to get on with my day. My technician was extremely professional, friendly and quick.
Corrine J. - Merrillville, IN
read moreKeith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
read moreGreat experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve!
Margaret L
read moreService guys are great couldn't be more happy with the work that was performed
Adam R
read moreWhen my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.
read moreJames was awesome!
John P
read moreYou folks do nice, neat, and competent work with talented, skillful, and pleasant technicians. This was my second window replacement and both were pleasant experiences.
Albert W.
read morePete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read moreJust wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read more