Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Great service. Our technician was very friendly and did great work.
Mark Hayes H
read moreTechnician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.
read moreCustomer service was superb, from start to finish we were extremely happy with everything. Thank you!
Kortnie O
read moreI was shocked at your willingness to quickly return to repair a gasket that had come off. No questions! Thank you for standing behind your work. Your tech, Steve B., was professional and friendly. I am pleased to be able to compliment you.
William M.
read moreGreat service!!!!!
Sydney T
read moreTECH WAs great good job....
Richard S
read moreVery curtious and polite.
Karen Hancock H
read moreThe technician was very professional and personable. I would recommend your company. This is the second time I needed my windshield replaced and am satisfied overall.
Karen M.
read moreDid a great job!
Ron Z
read moreMia is an asset beyond belief, she made certain that my appointment was scheduled at a convenient time for me and followed up with me all through the process.
Paul G.
read moreWell Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
read moreQuick, easy and nice/friendly technician. Would recommend any day
Marquis Kirkwood K
read moreI owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
read moreI was very impressed with the services provided by Auto Glass Service. They got me an appointment right away and the technician arrived at the very beginning of the time window which made it convenient for me to get on with my day. My technician was extremely professional, friendly and quick.
Corrine J. - Merrillville, IN
read moreThe technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush T
read moreI am totally impressed by the quality of work and care taken by your technician David and the process by which the windshield was installed. I would highly and ONLY recommend your company to anyone I may know in need of your services. Well done!
Ryan M.
read moreI have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!
Bill G.
read moremy technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreIt was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
read moreOutstanding technician
Dylan Karvin K
read moreThe technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.
read moreCraig was very friendly and professional.
Lanson K
read moreI would like to express my appreciation to tech Juan A. He was prompt, professional and courteous. Service provided was exceptional and I would highly recommend [site] because of employees like Juan. He left a lasting impression for any repeat service I may need on my family's vehicles. I will recommend [site] to co-workers and friends because of the convenience [Continue Reading]
Lydia G.
read moreI appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao R
read moreOutstanding technician! He's a credit to the company!
Paul C
read moreHaven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreI was very satisfied and would recommend your service
James B
read moreJust a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions.
Tim M.
read moreI've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreTechs were very courteous.
Nabil S
read moreBurt was excellent!!
Mark Peacock P
read moreGreat service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreVery pleased
Zelda Smith S
read moreThank you for coming on short notice especially before we leave for out of town trip.
Staci W
read moreFor the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis B
read moreYour service technician was fantastic. I would not change a thing.
Howard H.
read moreJohn was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
read moreKeith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.
read moreDavid was Outstanding!
Gen Dempsey Kee D
read moreVery impressed with the service all around.
Mark Cross C
read moreKeith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.
read moreAn outstanding experience for what could have been a real hassle. Thank you!
Justin C
read moreManny was an excellent tech. He was very polite and informative. He even saved my parking sticker and re-applied it to the new windshield. Thanks!
Mike C.
read moreThis was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry L
read moreGive the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
read moreBen, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you!
Peter R.
read moreVery nice guy. Very professional and nice.
Heinrich L
read moreMike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
read moreVery pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany M
read moreTechnician was very polite and professional.
Daniel Korinek M
read moreSteve did an extra special job. I am very happy.
Michael R
read moreSo Far So Good
Robert W
read moreThe Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.
read moreI really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech.
M. Knopp
read morefast friendly service
Mary Freestone F
read moreMy technician, Claude, was very friendly and professional. He arrived promptly and had my new glass installed in no time!
Amanda M.
read moreThe technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreJohn was extremely accommodating with my schedule. He was friendly and explained everything that needed to be done. He did an outstanding job and I can't thank him enough for bringing a smile to my face and sanity to a chaotic day!
Maureen P.
read moreI dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.
read moreMy Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.
read moreI had my windshield replaced by John and he did an ABSOLUTE FABULOUS JOB!! Accommodated me due to my work schedule and explained what he was doing before he did it. WONDERFUL SERVICE!! I would HIGHLY recommend [site]. THANK YOU for a very positive experience!!!
Tricia B.
read moreOther than my switch got broken, very satisfied customer.Thanks again
Brian Townsend T
read moreGene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.
read morevery prompt and courteous.
Walt B
read moreMy service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
read moreJames was awesome!
John P
read moreMarybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.
read moreEric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo H
read moreScott Clark is an awesome technician. He explained his work while I watched. He presented great customer service. I work at Kohls and customer service is very important. Scott answered any questions I had in a professional manner. He had a great attitude too which is another important factor when dealing with customers. I will definitely recommend this company again. [Continue Reading]
Lawrence Pedley P
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read moreI actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike H
read moreI was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreWow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian K
read moreExcellent service delivered as promised.Excellent value.
Herbert E
read moreIf we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Z
read moreJohn was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.
read moreBrian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
read moreTech was great
Alan W
read moreThe guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G
read moreFrom the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
read moreTechnician was very nice. He was on time. He had great knowledge on his job and didn't mind explaining what he was doing.
Celena P
read moreTechnician truly made this bad experience of broken window into a pleasant one.
Irvin K
read moreGreat tech did a great job.
James W
read moreFrom the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great [Continue Reading]
Brendan S.
read moreExcellent job:). Very pleased.
Jeremy Grove G
read moreThe technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
read moreI couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.
read moreI thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude!
Niki N.
read moreYour customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.
read moreVery nice and very good job.
Winford H
read moreI would personally like to thank Bill for replacing my rear window, he did excellent work in a timely manor and was 100% courteous to my family and I. I would recommend him to anyone! Thanks again!
Kristen T.
read moreDear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.
read moreAs expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read moreWas very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.
read moreWe were pleased with the service at our home. There were advanced calls to let us know when the tech would arrive. Mike was courteous, friendly, and knowledgeable-providing info and instruction.
Shirley S.
read moreSteve the technician went beyond his duties as customer service was a 100% from him. I loved his work and his performance, and I am a loyal customer to [site]. I will always recommend customers to [site]. Steve is the only person that has done work to my car, because he cares about the quality and I will always be [Continue Reading]
Anthony C.
read moreThe whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said [Continue Reading]
Dan D.
read moreVery nice to work with
Jeff H
read moreKirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary B
read moreI am very please with the work done. The technician was very professional, and fast and did a great job.
Debra Ann Richardson R
read more