Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Had my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.
read moreI can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
read morehe was fast and efficient. very nice guy. thank you
Johnnette Hooker H
read moreThe technician just left my house. The job was done perfect! My windshield is in, the car is clean, and your technician was a true professional! Because of my experience this morning, I will send friends and family to [site].
John G.
read moreThank for good quality service and going above and beyond, inside looks as if it's a brand new car.
Scott M
read moreWilliam was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
read moreThe service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.
read moreJason was extremely well mannered and polite. Told me exactly what he would do and did a very efficient job. Thank you, Jason.
Joleen Hunt H
read moreMy daughter changed to the wrong insurance company. Found out you get what you pay for. On Christmas eve. I tried to help her by calling Roger Phegley to find out who they would recommend to use to fix her windshield. They gave me your number. I called and got your salesman in the office doing paper work and he [Continue Reading]
Melvin M.
read moreExceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read moreJohn was right on time,as promised- neatly dressed, under the circumstances, informative and completed ALL the work (FULL replacement of my windshield) in about 40-45 minutes; start to finish. He was very affable and friendly and answered ALL questions asked of him-I MOST CERTAINLY WOULD RECOMMEND YOUR COMPANY TO ANYONE WHO REQUIRED YOUR SERVICE.
Paul T.
read moreYour technician was absolutely super in every way!
William K.
read moreMike did a great job! Very fast and professional!
Desiree B
read moreVery nice guy. Very professional and nice.
Heinrich L
read moreMy service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers.
Tracy L. - Tampa, FL
read moreThe Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.
read moreBrandy was prompt, friendly and professional. He represented Auto Glass Service very well!
Kathleen B
read moreDanny was very professional in performing his work.
Sarah P
read moreTech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd S
read moreThe customer service rep on the phone was absolutely wonderful in helping me deal with my insurance company, and the tech sent to do my car came and picked up my car, brought it back to the shop while I was at work, and dropped it back off for me..THANKS SO MUCH! It was so easy and everyone was extremely [Continue Reading]
Jackie D.
read moreVery good experience! Thank you
Lori S
read moreFirst time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S
read moreNo store location. Orlando selected to submit.
Peter Spencer-Hayes S
read moreSo Far So Good
Robert W
read moreExcellent replacement job, courteous and knowledgeable technician. I'm well pleased.
Paul C.
read moreVery fast
Horacio Vargas Salazar V
read moreAppreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin K
read moreJeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
read moreVery nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.
read moreVery fast and super nice!
Leslie R
read moreAlways great service
Charlie'S Auto S
read moreDid a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read moreOur service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
read moreJoe, the service technician that came out to repair my windshield, was meticulous in his work and very courteous. He explained the warranty and what to look for in the future with chips that can be filled to prevent cracking.
Courtney L
read moreThanks Joey! Very friendly
Cameron H
read moreYour customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.
read moreScott explained what he was going to do and did a excellent job.
Dean E Ten Bruin T
read moreexcellent service
Winfred James Bull Jr B
read moreDavid was Outstanding!
Gen Dempsey Kee D
read moreWow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian K
read moreOUTSTANDING SERVICE! Windshield replaced same day I called in a claim! It was obvious that Service Technician Chris enjoys his work as he was very methodical and meticulous with every phase of the job. It was a real pleasure watching such a knowledgeable Technician go about his work. Thanks for a great (and prompt) job!
Rob H.
read moreJohn was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.
read moreService technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreI just wanted to thank you for the quality and service that your company gave me when I needed help. I am unemployed and needed a discount on fixing my windshield and Keith gave me a price that I could afford. Troy, the technician that replaced my windshield out of N. Canton, Ohio was one of the most courteous and [Continue Reading]
Gary L.
read moreEveryone was very nice.Could have not asked for a better group of people.
Carlos Y
read moreI was pleased to know that the technician had over 30 years experience????
James B
read moreThe guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.
read moreService tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt V
read moreI'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreThe technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
read moreThe service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.
read moreDevon, the service tech, did a great job, very professional, on time, and finished fast.
Scott D.
read moreJohn, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
read moreWhen I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
read moreBrandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A
read moreMatt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T
read moreI was very satisfied and would recommend your service
James B
read moreGene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.
read morefast courteous polite made me want to break the windshield again
Larry N
read moreExcellent service, top to bottom! Very pleased!
Jon J
read moreAuto Glass Service Service Technician was very curtious and done an excellent job. Thanks for a great experience.
Ron V
read moreCourteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreI am very pleased with the work that was done to my vehicle. The technician assigned to my case was Calvin and he arrived and was excellent. He answered all of my questions and reassured me that all would be fine. This is my first encounter with [site] and I am very pleased. Excellent job Calvin!!
Maria D.
read moreJim was very courteous and neat. Thank you Jim!
Quail Auto J
read moreAlex R. was my technician and he was awesome, very professional and meticulous. I am extremely pleased with his work. Thanks so much.
Linda N.
read moreJason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean S
read moreVery pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.
read moreThank you for coming on short notice especially before we leave for out of town trip.
Staci W
read moreYour service technician was fantastic. I would not change a thing.
Howard H.
read moreAbsolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.
read moreGood Service Good Job
Michael Miller M
read moreThank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F
read moreThe Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.
read moreBen, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
read moreSamuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa C
read moreJason, the technician, was very professional and courteous.
Guy C
read moreMy service tech was very nice & courteous
Kathy H
read moreRod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.
read moreYour service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.
read moreRich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo A
read moreThe technician, Joe Flanagin, was VERY professional in his work and as a person!
Jeff B
read moreJoel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
read moreI was very impressed with the services provided by Auto Glass Service. They got me an appointment right away and the technician arrived at the very beginning of the time window which made it convenient for me to get on with my day. My technician was extremely professional, friendly and quick.
Corrine J. - Merrillville, IN
read moreI am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book.
Ian S.
read moreJoseph was excellent! Efficient and very friendly.
Kaitlin B
read moreGreat tech!
Tom Young Y
read moreWas very pleased with service and time to get job done.
Walter F
read moreTechnician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.
read moreI owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
read moreMy technician was great and very thorough. His seal on the glass is as good as factory.
Charles I
read morePatrick This is a resend of my earlier screwed up response
Edward N
read moreDerrick was extremely pleasant and accommodating in arriving earlier than what I expected. He was very professional I was really shocked that windshield could be repaired since it was a large spider crack.
Gigi B.
read moreHaven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreGreat service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
read moreMike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
read moreThe technician was very professional and personable. I would recommend your company. This is the second time I needed my windshield replaced and am satisfied overall.
Karen M.
read moreJeffery was awesome, he was on time & very good at his job. He explained about a leak we had & even showed us how to fix it if it happened again. Great technician
Diane M
read moreThe representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend [site].
Jackie J.
read moreJesus was very polite and knowledgeable. I was very impressed with his skill and efficiency.
Michael W
read moreThe tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica P
read more