Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
John was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.
read morea job well done, thank you
David T
read moreYour service technician was fantastic. I would not change a thing.
Howard H.
read moreI was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreMy technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.
read moreExcellent replacement job, courteous and knowledgeable technician. I'm well pleased.
Paul C.
read moreI am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.
read moreEverything was very efficient. From the phone call to the technician coming out to install. Thanks for being professional, courteous and making it easy for me.
Michelle C
read moreLarry was right on time (a few minutes early, even) and did a great job.
Mitch M
read moreInstaller worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee P
read moreKeith N. was the installer. He was very professional and informed me on how the installation would proceed. His work was very neat and when it was finished, was a top notch job. Terrific job on Keith's part. Thanks.
Thomas M.
read moreDavid was Outstanding!
Gen Dempsey Kee D
read moreMy Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
read moreDanny was very professional in performing his work.
Sarah P
read moreThe windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie C
read moreAs expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read moreOutstanding technician
Dylan Karvin K
read moreOutstanding tech installer. Did not submit a claim to insurance company so cost was reasonable and fair for the work performed.
Donald S
read moreHaven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreDave is an outstanding employee
Charles L
read moreThank you for getting this done so quickly!
Kelley S
read moreGreat service all around.
Joshua S
read moreJoel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
read moreEveryone was very nice.Could have not asked for a better group of people.
Carlos Y
read moreI needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreMike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
read moreThe service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.
read moreThe guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G
read moreFrom the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
read moreMy name is Crystal B., and I’d like to share a positive comment in regards to the service of your company, [site]. My daughter’s car window was broken into the other day and needed replacement. Our insurance company, State Farm, had recommended your company and had setup scheduling you to come and replace the window. Not only were you able [Continue Reading]
Crystal B.
read moreThank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.
read moreI work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading]
Lisa P.
read moreGreat Work - courteous staff - quick change out of windshield and quality work!
Andres Alvarado A
read moreThe Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn C
read morePaul and his manager arrived and 25 minutes later they were done. Both were courteous and professional and the results are great. I am very impressed.
Dennis B
read moreJohn the Service Technician was great! He actually vacuumed the matts and cleaned up a shoe scuff mark. A very friendly and nice guy.
William H
read moreKeith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
read moreSteve did an extra special job. I am very happy.
Michael R
read moreWas very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.
read moreVERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell M
read moreMy technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.
read moreVery pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany M
read moreSuch great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreMy service tech was very nice & courteous
Kathy H
read moreI work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.
read moreBrad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M
read moreMichael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M.
read moreFrom the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.
read moreBurt was excellent!!
Mark Peacock P
read moreBilly, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company.
Christine T
read moreI would like to express my appreciation to tech Juan A. He was prompt, professional and courteous. Service provided was exceptional and I would highly recommend [site] because of employees like Juan. He left a lasting impression for any repeat service I may need on my family's vehicles. I will recommend [site] to co-workers and friends because of the convenience [Continue Reading]
Lydia G.
read moreDid a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read moreJohn was on time and did an excellent neat removal and installation.
David Charvat C
read moreVery pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M.
read moreVery nice and very good job.
Winford H
read moreGentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading]
John G.
read moreThe Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.
read moreAlbert from the Orlando, FL location was absolutely wonderful. We did not have an appointment, but he was able to accommodate us nonetheless. The technician, Luis, did an amazing job and the windshield looks amazing! The customer service was bar none and Albert did everything he could to make it an easy, comfortable time. I highly recommend [site] for any [Continue Reading]
Jayme C.
read moremy technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreAwesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek H
read moreThis was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.
read moreOutstanding technician! He's a credit to the company!
Paul C
read moreCourteous, timely, good price. Can't beat their service and price.
Mike H
read more"I gladly paid more!" The windshield on my 1998 Volvo S70 needed to be replaced. I looked up 3 local glass companies, yours, and 2 others. Yours was the highest price of all 3. Tammy was the only reason I chose to go with [site]. She was the most professional on the phone. She gave me the price in only [Continue Reading]
Michael
read moreNo store location. Orlando selected to submit.
Peter Spencer-Hayes S
read moreThe technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreTo Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
read moreThank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F
read moreGreat experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve!
Margaret L
read moreAs a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading]
Mark M.
read moreThank you for your excellent service.
Grace Juilano J
read moreI initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani B
read moreThe tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read moreThe staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.
read moreHe got here earlier than expected and he did an amazing job. It was quick and he was very nice and friendly.
Rochelle M
read moreThe technician was extremely knowledgeable and courteous. He made the experience extremely nice for me. He represented the company so well.
Lori K.
read moreGreat service. Our technician was very friendly and did great work.
Mark Hayes H
read moreJohn, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreIt was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
read moreMark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.
read moreI would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg B
read moreDonnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
read moreI was pleased to know that the technician had over 30 years experience????
James B
read moreDerrick was extremely pleasant and accommodating in arriving earlier than what I expected. He was very professional I was really shocked that windshield could be repaired since it was a large spider crack.
Gigi B.
read moreExcellent service. Great job done by tech and fast too.
Robert L
read moreInstallers phone calls & appointment helped my business keep working
R D Vandale Electric V
read moreOur service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
read moreJoe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette R
read moreDid a great job!
Ron Z
read moreWhat a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read moreWhen installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William W
read moreJohnny was very polite and did a great job. He even noticed my wiper was not on correctly and fixed that for me. Would highly recommend your company and services.
Sylvia L
read moreGreat service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read moreJason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean S
read moreI was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.
read moreJust wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read moreThe Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.
read moreJason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy A
read more