John was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.,
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Testimonials What Customers are saying
- Manchester, NH- I work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading] - Lisa P. read more
- Manchester, NH- Jay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks! - Doris S. read more
- Winchester, VA- Good Service Good Job - Michael Miller M read more
- Denver, CO- Craig was very friendly and professional. - Lanson K read more
- Tampa, FL- Will, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading] - Sandra C. read more
- Baltimore, MD- Great service. Our technician was very friendly and did great work. - Mark Hayes H read more
- Denver, CO- Jeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks! - Sandy B. read more
- Laurel, MD- Matt was very nice, prompt, and had a great attitude despite the rain! - Renee Thompson T read more
- Richmond, VA- I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service. - Joyce H. read more
- Chicopee, MA- Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading] - Alcides S. read more
- Baltimore, MD- excellent service - Winfred James Bull Jr B read more
- Tampa, FL- fast friendly service - Mary Freestone F read more
- Ft. Myers, FL- Your customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends. - John M. read more
- Richmond, VA- Ms Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you. - Tina F. read more
- Pittsburgh, PA- Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job. - David Y. read more
- Atlanta, GA- I commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading] - Earl H. read more
- San Antonio, TX- My car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back. - Cathleen O. read more
- Hoschton, GA- I was very satisfied with the work that was performed. - Robert B read more
- Livonia, MI- Steve did an extra special job. I am very happy. - Michael R read more
- Tampa, FL- I am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading] - Sandy F. read more
- Atlanta, GA- I must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am [Continue Reading] - Dawn H read more
- Hartford, CT- Rich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR. - Felippo A read more
- Chicopee, MA- Ben was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading] - Melissa A. read more
- Columbus, OH- Brad is very good at what he does. Great job! - Lee R read more
- East Hartford, CT- Telephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations. - Mike R. read more
- Denver, CO- Thank you - Mark M read more
- Worcester, MA- I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading] - David B read more
- Huntington, WV- Was very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again! - Odis B. read more
- Atlanta, GA- Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service. - Kathy Green G read more
- Nashville, TN- Give the installer a raise... He's is friendly and fast.... Appearance was clean and professional. - Matt B read more
- Gaithersburg, MD- Brandy was prompt, friendly and professional. He represented Auto Glass Service very well! - Kathleen B read more
- Merrillville, IN- Appreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task. - Kevin K read more
- Ft. Lauderdale, FL- Installer Carlos is skilled! - Paul H read more
- Endwell, NY- Joe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much. - Nannette R read more
- Lakewood, CO- Thank for good quality service and going above and beyond, inside looks as if it's a brand new car. - Scott M read more
- Newburgh, NY- Awesome service - Kenneth Reilly R read more
- Naperville, IL- Mario, was great, I appreciate the fine service, he went out of his way to accomadate me!! - Tim Farrell F read more
- Chicago, IL- Chris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading] - Megan C read more
- Lakewood, CO- These guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational. - Craig M. read more
- Laurel, MD- This company is also the preferred provider of this type of service. - Lana K read more
- Worcester, MA- I was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading] - Michelle N. read more
- St. Louis, MO- Holly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you! - Jennifer P. read more
- North Canton, OH- The Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends. - John B. read more
- North Canton, OH- Keith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone. - Judy S. read more
- Buffalo, NY- We are traveling through town. It was so nice to find a company that was helpful AND friendly and concerned with our time schedule. Eric arrived at our site when agreed upon and did a excellent thorough job. - Christine Y. read more
- Baltimore, MD- John was on time and did an excellent neat removal and installation. - David Charvat C read more
- Baltimore, MD- Great service!! Technician was right on time, very courteous and professional. My new windshield looks great! - Walter D read more
- Indianapolis, IN- Paul was extremely helpful, professional, and knowledgeable. I will be recommending him to friends and family! - Andrea M read more
- Virginia Beach, VA- The process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!! - Richard Hartman H read more
- Orlando, FL- Great tech did a great job. - James W read more
- Baltimore, MD- Thank you for your excellent service. - Grace Juilano J read more
- Columbus, OH- I really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech. - M. Knopp read more
- St. Louis, MO- Jason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you. - Sean S read more
- Avondale, AZ- Jason was very nice, and did a fantastic job! - Brenda D read more
- Johnson City, TN- The windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good. - Connie C read more
- Newburgh, NY- My name is Crystal B., and I’d like to share a positive comment in regards to the service of your company, [site]. My daughter’s car window was broken into the other day and needed replacement. Our insurance company, State Farm, had recommended your company and had setup scheduling you to come and replace the window. Not only were you able [Continue Reading] - Crystal B. read more
- Baltimore, MD- John was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again. - Amber T read more
- West Palm Beach, FL- excellent service - Kimberly Smith S read more
- Merrillville, IN- Very pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you! - Barabara Ann H. read more
- Livonia, MI- Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job! - Tina T read more
- New London, CT- The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading] - Lisa B. read more
- West Seneca, NY- The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service! - Laura W. read more
- Denver, CO- Very quick and friendly customer service rep and technician. I was very happy with the cost and service! Thank you! - Amber Montoya M read more
- Rochester, NY- I was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company. - Richard F. read more
- Huntington, WV- Thank you! - Marcus M read more
- Indianapolis, IN- First time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend. - Matthew S read more
- Indianapolis, IN- Paul did a great job he was fast friendly and courteous - Matthew Murga M read more
- Chattanooga, TN- My technician, Claude, was very friendly and professional. He arrived promptly and had my new glass installed in no time! - Amanda M. read more
- Everett, WA- Eduardo was great! And the people at the shop were super nice. Thanks! - Christina Strand S read more
- North Canton, OH- Keith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks! - Daniel S. read more
- Normal, IL- Extremely accommodating! Especially on Christmas eve. I will definitely recommend and use their service again! - Richard G read more
- Indianapolis, IN- The whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said [Continue Reading] - Dan D. read more
- Fairview Heights, IL- Jason did an awesome job. Very professional. - Richard Buesking B read more
- Chattanooga, TN- Dear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She [Continue Reading] - Judy H. read more
- Worcester, MA- Couldn't have been any easier. - Christopher M read more
- Glendale, AZ- Jason, the technician, was very professional and courteous. - Guy C read more
- Atlanta, GA- Donnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing. - Nick N read more
- North Canton, OH- I am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book. - Ian S. read more
- Canton, OH- Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading] - John B. read more
- Glendale, AZ- Tech was very good thank you - Alan W read more
- Tampa, FL- John was extremely accommodating with my schedule. He was friendly and explained everything that needed to be done. He did an outstanding job and I can't thank him enough for bringing a smile to my face and sanity to a chaotic day! - Maureen P. read more
- Chicago, IL- Great experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve! - Margaret L read more
- Chicago, IL- Very courteous and great customer service all around - Linda Rihani R read more
- Owasso, OK- Auto Glass Service Service Technician was very curtious and done an excellent job. Thanks for a great experience. - Ron V read more
- Atlanta, GA- Billy, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company. - Christine T read more
- Phoenix, AZ- Carlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service! - Denise M read more
- Newburgh, NY- Great professional job - Michael E. H read more
- Orlando, FL- It was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry. - Robert T read more
- Orlando, FL- My tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks! - Jack W. read more
- Denver, CO- Joseph was excellent! Efficient and very friendly. - Kaitlin B read more
- Clearwater, FL- I thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude! - Niki N. read more
- Yonkers, NY- Very nice guy. Very professional and nice. - Heinrich L read more
- New London, CT- Thank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading] - Kristi M. read more
- Pittsburgh, PA- Theresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company. - Melanie S. read more
- Atlanta, GA- Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading] - Anne read more
- Atlanta, GA- Outstanding tech installer. Did not submit a claim to insurance company so cost was reasonable and fair for the work performed. - Donald S read more
- Richmond, VA- Mia is an asset beyond belief, she made certain that my appointment was scheduled at a convenient time for me and followed up with me all through the process. - Paul G. read more
- Amherst, NY- Service guys are great couldn't be more happy with the work that was performed - Adam R read more
- Hartford, CT- This was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best. - Monica B. read more
- Moraine, OH- The technician who helped me went above and beyond my expectations. He not only replaced the windshield I needed, he also helped secure my dash that was curling up by the windshield. It worked perfectly. He was timely and the price was very affordable. I definitely would recommend [site] to anybody. - Bruce L. read more
