The guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G,
Rochester, NY
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Testimonials What Customers are saying
North Canton, OH
Techs were very courteous.
Nabil S
read moreNew Haven, CT
Excellent service, quick, no mess and friendly technician...what is not to love!
Jacqui C
read moreBuffalo, NY
Installer worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee P
read moreBaltimore, MD
Great service. Our technician was very friendly and did great work.
Mark Hayes H
read moreNewburgh, NY
Great professional job
Michael E. H
read moreAtlanta, GA
Wyatt was great. He was extremely professional. He precisely explained the work that was performed.
Bob B
read moreHartford (East Hartford), CT
Excellent service.
Virginia C
read moreBuffalo, NY
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
read moreTempe, AZ
Such great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreBuffalo, NY
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
read moreNew London, CT
John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
read moreBuffalo, NY
Very convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
read morePittsburgh, PA
Theresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company.
Melanie S.
read moreBuffalo, NY
Dave is an outstanding employee
Charles L
read moreNormal, IL
Extremely accommodating! Especially on Christmas eve. I will definitely recommend and use their service again!
Richard G
read moreNorth Syracuse, NY
The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.
read moreIndianapolis, IN
The tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica P
read moreKnoxville, TN
T. Fisher did a great job!!!!
Michael P
read moreRochester, NY
The guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G
read moreAtlanta, GA
Donnie was very polite and even came earlier than scheduled. Good customer service skills. If I should need service again will definitely call your company.
Stanley A
read moreKnoxville, TN
Very friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreNew London, CT
The guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.
read moreManchester, NH
We used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H.
read moreIndianapolis, IN
I would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.
read moreGlendale, AZ
Jason was extremely well mannered and polite. Told me exactly what he would do and did a very efficient job. Thank you, Jason.
Joleen Hunt H
read moreAtlanta, GA
For the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis B
read moreNew London, CT
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
read moreSyracuse, NY
The technician, Joe Flanagin, was VERY professional in his work and as a person!
Jeff B
read moreNew London, CT
The staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.
read moreHartford (East Hartford), CT
Haven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreTampa, FL
fast friendly service
Mary Freestone F
read moreChicopee, MA
Excellent replacement job, courteous and knowledgeable technician. I'm well pleased.
Paul C.
read moreDayton, OH
Wife was very pleased with quality of service and professional details. Thanks
George And Aisha J
read moreAtlanta, GA
Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green G
read morePittsburgh, PA
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.
read moreNewburgh, NY
Awesome service
Kenneth Reilly R
read moreFt. Lauderdale, FL
Installer Carlos is skilled!
Paul H
read moreFairfield, CT
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
read moreMurfreesboro, TN
Gentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading]
John G.
read moreFairfield, CT
My Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
read moreKnoxville, TN
Your technician was absolutely super in every way!
William K.
read moreSan Antonio, TX
Very fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreManchester, NH
I work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading]
Lisa P.
read moreRochester, NY
I was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company.
Richard F.
read moreBelleville, IL
Jason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.
read moreChicago, IL
Service technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreClearwater, FL
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.
read moreNorth Canton, OH
Keith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.
read moreSyracuse, NY
I was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
read moreWinchester, VA
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
read moreSan Antonio, TX
Great Work - courteous staff - quick change out of windshield and quality work!
Andres Alvarado A
read moreNew Haven, CT
Tech was super nice and courteous!
Dana A
read moreSt. Louis, MO
The Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.
read moreChattanooga, TN
Thank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy S
read moreAlbany Metro, NY
I cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney M
read moreClearwater, FL
Completely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A
read moreSan Antonio, TX
I have used this service several times. Great customer service, quality work and convenience. Thanks!
Carol M
read morePeoria, IL
Amazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
read moreLakewood, CO
Jeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
read moreLaurel, MD
This company is also the preferred provider of this type of service.
Lana K
read moreBaltimore, MD
Thank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R
read moreNorth Canton, OH
Keith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
read moreBeloit, WI
Very excellent work! I was also impressed with the overall time it took to finish the job. Two thumbs up!
Al R.
read moreLakewood, CO
Quick, easy and nice/friendly technician. Would recommend any day
Marquis Kirkwood K
read moreHoschton, GA
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike H
read moreHoschton, GA
I was very satisfied with the work that was performed.
Robert B
read moreCanton, OH
Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.
read moreNoblesville, IN
I have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice [Continue Reading]
Chris H.
read moreLivonia, MI, MI
Gene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.
read moreFt. Myers, FL
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.
read moreLivonia, MI
Had my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.
read moreIndianapolis, IN
Very courteous and friendly technician. Did a great job, quickly.
Christena G
read moreAtlanta, GA
Donnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John H
read moreSan Antonio, TX
David was Outstanding!
Gen Dempsey Kee D
read moreColorado Springs, CO
Technician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreWorcester, MA
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.
read moreSyracuse, NY
Price, quality, convenience. I will be back.
Tim - Kistler Service M
read moreHartford, CT
When I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
read moreNewburgh, NY
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreTampa, FL
Excellent service delivered as promised.Excellent value.
Herbert E
read moreSt. Louis, MO
Your servicemen Bill E. and Jesse F. were EXCELLENT. In this day and time you can't find people like them. Their expertise, customer service and knowledge was refreshing. I would recommend your service persons and your company to everyone. Thank you for caring enough to hire people like them . My experience was wonderful from beginning to the end starting [Continue Reading]
Ernestine L.
read moreLexington, KY
Your Installer was very experienced & very precise in what he was doing. So very friendly. I really felt satisfied with [site] in not having to worry about my windshield. Thank you very much. And I will tell all my friends and anyone looking/needing a new windshield.
Edward M.
read moreSeattle, WA
He was great! My window looks amazing! Thanks so much!
Katie H
read moreWorcester, MA
Tim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.
read moreNorth Canton, OH
I am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book.
Ian S.
read moreChicago, IL
Jesus was very polite and knowledgeable. I was very impressed with his skill and efficiency.
Michael W
read moreWest Seneca, NY
The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.
read moreNew Haven, CT
I was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano G
read moreBaltimore, MD
excellent service
Winfred James Bull Jr B
read moreBeloit, WI
We had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
read moreNorth Canton, OH
The Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.
read moreTalbott, TN
Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it.
Andrew S.
read moreChicago, IL
Great service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreLaurel, MD
See comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon L
read moreOrlando, FL
Mike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
read moreCookeville, TN
They were early for appointment which is a very nice surprise. Professional attitude and friendly
Stephen C
read moreChicago, IL
Scott explained what he was going to do and did a excellent job.
Dean E Ten Bruin T
read moreLivonia, MI
Steve did an extra special job. I am very happy.
Michael R
read moreRoanoke, VA
My technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A.
read moreSt. Louis, MO
What a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read more
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