John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.,
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Testimonials What Customers are saying
Chicago, IL
Very courteous and great customer service all around
Linda Rihani R
read morePhoenix, AZ
Jason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy A
read moreWorcester, MA
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.
read moreLaurel, MD
This company is also the preferred provider of this type of service.
Lana K
read moreSan Antonio, TX
Very pleased with service and professional! ????
Lonnie Setliff S
read moreEverett, WA
Eduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand S
read moreNew London, CT
I have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!
Bill G.
read moreWest Seneca, NY
Peter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read morePittsburgh, PA
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.
read moreClearwater, FL
Completely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A
read moreManchester, NH
The technician just left my house. The job was done perfect! My windshield is in, the car is clean, and your technician was a true professional! Because of my experience this morning, I will send friends and family to [site].
John G.
read moreBeloit, WI
We had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
read moreHuntersville, NC
Installation guy was awesome! Thanks!
Carley D
read moreWorcester, MA
I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading]
David B
read moreWorcester, MA
Couldn't have been any easier.
Christopher M
read moreNewburgh, NY
I am very pleased with the work that was done to my vehicle. The technician assigned to my case was Calvin and he arrived and was excellent. He answered all of my questions and reassured me that all would be fine. This is my first encounter with [site] and I am very pleased. Excellent job Calvin!!
Maria D.
read moreRochester, NY
I was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company.
Richard F.
read moreHuntington, WV
Always great service
Charlie'S Auto S
read moreTampa, FL
Will, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.
read moreFt. Myers, FL
I was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.
read moreChicago, IL
Great service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreBuffalo, NY
The service,quality of work and people at [site] in Buffalo was amazing! I will definitely recommend them to anyone I know!
Brooke P.
read moreOrlando, FL
tech was great
John Langstaff L
read moreColumbus, OH
Very positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles E
read moreOrlando, FL
Steve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.
read moreChicago, IL
Tech was very courteous and professional. Great work!
Jon S
read moreNashville, TN
Very pleased. Went beyond expectations.
Christopher W
read moreSt. Louis, MO
Larry was right on time (a few minutes early, even) and did a great job.
Mitch M
read moreAtlanta, GA
Excellent
Pat M
read moreSpringfield, VA
The technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.
read moreColorado Springs, CO
Jim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreLaurel, MD
The technician was extremely knowledgeable and courteous. He made the experience extremely nice for me. He represented the company so well.
Lori K.
read moreRoanoke, VA
Unbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan B
read moreSan Antonio, TX
The Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn C
read moreOrlando, FL, FL
Mike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.
read moreHuntington, WV
I am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.
read moreSyracuse, NY
Technician was excellent, arrived ahead of schedule and very courteous. Thank you.
Margaret V
read moreClearwater, FL
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.
read morePeoria, IL
My daughter changed to the wrong insurance company. Found out you get what you pay for. On Christmas eve. I tried to help her by calling Roger Phegley to find out who they would recommend to use to fix her windshield. They gave me your number. I called and got your salesman in the office doing paper work and he [Continue Reading]
Melvin M.
read moreFairview Heights, IL
Greatest service encounter I've had in ages.
Peggy G
read moreTampa, FL
John the Service Technician was great! He actually vacuumed the matts and cleaned up a shoe scuff mark. A very friendly and nice guy.
William H
read moreLivonia, MI
I refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read moreClearwater, FL
Teck guy was great and perfection
Spyridon Rousselatos R
read moreKnoxville, TN
T. Fisher did a great job!!!!
Michael P
read moreMoraine, OH
Brad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M
read moreTampa, FL
John was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
read moreWorcester, MA
I was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading]
Michelle N.
read moreKerrville, TX
Absolutely the best customer service I have ever experienced!
Patrick Greene G
read moreLivonia, MI
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read morePhoenix, AZ
Carlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
read moreMurfreesboro, TN
Excellent service all around
David P
read moreHuntington, WV
Was very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.
read moreSan Antonio, TX
VERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell M
read moreMurfreesboro, TN
I called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick S
read moreAtlanta, GA
Donnie was excellent! He took the time to ensure the car was completely clear of any glass. The work was perfect. Would recommend him highly!!
Denise B
read moreKittery, ME
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read moreMoraine, OH
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read moreMerrillville, IN
Very pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.
read moreWoburn, MA
I just had my windshield replaced this morning by your company. Thank you very much for your service. Overall excellent experience! My scheduled time was at 9:00 AM and the technician, Thomas P., arrived at 8:21. I was impressed by the quality of work as well as the prompt and polite customer service. I would certainly reccomend your services.
Christopher S.
read moreColumbus, OH
Arrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreHoschton, GA
I was pleased to know that the technician had over 30 years experience????
James B
read moreSt. Louis, MO
Your service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.
read moreSeattle, WA
He was great! My window looks amazing! Thanks so much!
Katie H
read moreBaltimore, MD
Outstanding technician! He's a credit to the company!
Paul C
read moreTowson, MD
Patrick This is a resend of my earlier screwed up response
Edward N
read moreOrlando, FL
The technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
read moreAtlanta, GA
THANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.
read moreDenver, CO
JOE WAS AWESOME AS USUAL!
Ed Bozarth Chevrolet / Aurora B
read moreColorado Springs, CO
My service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
read moreChicago, IL
HE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer M
read moreChicago, IL
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreChicopee, MA
I can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
read moreVirginia Beach, VA
The process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!!
Richard Hartman H
read moreSan Antonio, TX
Great Work - courteous staff - quick change out of windshield and quality work!
Andres Alvarado A
read moreManchester, NH
Excellent job. I was very happy with my overall experience. The telephone representative was very nice and answered all of my questions. The technician was also very nice and did an great job on replacing my window. Thank you!!
Janelle W.
read moreSan Antonio, TX
My car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back.
Cathleen O.
read morePhoenix, AZ
The tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read moreAtlanta, GA
Danny was very professional in performing his work.
Sarah P
read moreHartford, CT
As a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M.
read moreDenver, CO
From the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.
read moreJacksonville, FL
Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel L
read moreWinchester, VA
We were totally pleased. Thank you, Doug!
Barbra D
read moreHartford, CT
When I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
read moreFt. Myers, FL
Your customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.
read moreNorth Canton, OH
Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read moreNaperville, IL
I just wanted to let your company know how pleased I am with how you handled the repair on my vehicle. The service rep, Shante, was very pleasant to communicate with; you can tell she works with a smile on her face. I got a lead call to let me know when the technician would arrive. The technician, Manny, was [Continue Reading]
David F.
read moreWoburn, MA
Tom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with.
Henry B.
read moreOrlando, FL
The technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreNew London, CT
The representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend [site].
Jackie J.
read moreCookeville, TN
When installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William W
read moreMurfreesboro, TN
Courteous, timely, good price. Can't beat their service and price.
Mike H
read morePhoenix, AZ
Very impressed with the service all around.
Mark Cross C
read moreLas Vegas, NV
Wow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian K
read morePhoenix, AZ
Technician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo G
read moreIndianapolis, IN
I contacted another glass company prior to calling [site]. The price quoted by [site] was quite a bit less. The other company wanted to charge to come to my home to replace the glass in addition to much higher rate for the install. When I stated the price was too high they wanted to negotiate. [site] gave me the best [Continue Reading]
Patsy H.
read moreNewburgh, NY
Awesome service
Kenneth Reilly R
read moreFairview Heights, IL
Jason did an awesome job. Very professional.
Richard Buesking B
read moreHartford (East Hartford), CT
Haven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreMurfreesboro, TN
Gentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading]
John G.
read moreBuffalo, NY
Very convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
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