As a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M.,
Find a Location Nearest You
Testimonials What Customers are saying
- North Syracuse, NY- OUTSTANDING SERVICE! Windshield replaced same day I called in a claim! It was obvious that Service Technician Chris enjoys his work as he was very methodical and meticulous with every phase of the job. It was a real pleasure watching such a knowledgeable Technician go about his work. Thanks for a great (and prompt) job! - Rob H. read more
- Fairfield, CT- My Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age. - Judith B. read more
- North Canton, OH- Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service. - Jane H. read more
- Hampton Falls, NH- As a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading] - Mark M. read more
- Indianapolis, IN- technician was fine - Frank Workman W read more
- San Antonio, TX- I would like to express my appreciation to tech Juan A. He was prompt, professional and courteous. Service provided was exceptional and I would highly recommend [site] because of employees like Juan. He left a lasting impression for any repeat service I may need on my family's vehicles. I will recommend [site] to co-workers and friends because of the convenience [Continue Reading] - Lydia G. read more
- Huntington, WV- Always great service - Charlie'S Auto S read more
- Atlanta, GA- Jeremy was completely courteous, professional and a real asset to your company. He did a fantastic job. - Mike Walker W read more
- San Antonio, TX- My technician was great and very thorough. His seal on the glass is as good as factory. - Charles I read more
- Jacksonville, FL- Thanks Joey! Very friendly - Cameron H read more
- Chicago, IL- Quick, Fast and the guy that did the work wasn't trying to rip me off by having me pay for stuff I didn't need. That's always a plus. - D H read more
- Springfield, VA- The technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity. - Shirley F. read more
- Tampa, FL- Will, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading] - Sandra C. read more
- Chicago, IL- Chris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading] - Megan C read more
- Ft. Myers, FL- Robert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application. - George K. read more
- Talbott, TN- Installation technicians were very professional and efficient. There was no hesitation answering any questions I had about the install process and they obviously know their craft extremely well. They were very personable and I hope they get a chance to see this response - they certainly deserve it. - Andrew S. read more
- Colorado Springs, CO- He did a good job - Bendu W read more
- Naperville, IL- Technician was quick and efficient. Very friendly and professional - Susan Jimenez J read more
- Indianapolis, IN- Just a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions. - Tim M. read more
- Hartford (East Hartford), CT- Excellent service. - Virginia C read more
- Chicago, IL- James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization! - Vince N read more
- Baltimore, MD- John was on time and did an excellent neat removal and installation. - David Charvat C read more
- Orlando, FL- My tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks! - Jack W. read more
- St. Louis, MO- Jason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you. - Sean S read more
- Clearwater, FL- Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company! - Anne C. read more
- Colorado Springs, CO- Technician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful... - Anacleto Ignacio I read more
- Jacksonville, FL- Burt was excellent!! - Mark Peacock P read more
- Buffalo, NY- Dave is an outstanding employee - Charles L read more
- Manchester, NH- fast courteous polite made me want to break the windshield again - Larry N read more
- Jamestown, NY- I just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful! - Vicki W. read more
- New Haven, CT- Excellent service, quick, no mess and friendly technician...what is not to love! - Jacqui C read more
- Gaithersburg, MD- Brandy was prompt, friendly and professional. He represented Auto Glass Service very well! - Kathleen B read more
- Fairview Heights, IL- technician was great,proffesional, courteous,and very good at his job. - Jack W read more
- Prestonsburg, KY- The tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the [Continue Reading] - Carolyn T. read more
- Rochester, NY- frank from lee rd Rochester ny. he was very good. - Andrew Dambrosia D read more
- Johnson City, TN- I couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional. - Robert H. read more
- Chicago, IL- The installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him. - Howard D read more
- North Canton, OH- Courteous, nice, and called when they said they would; here when they said they would be. WOW ! Great ! - Ginger P. read more
- Livonia, MI- Steve did an extra special job. I am very happy. - Michael R read more
- Buffalo, NY, NY- My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone. - Katy B. read more
- Cookeville, TN- When installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou. - William W read more
- Denver, CO- Joseph was excellent! Efficient and very friendly. - Kaitlin B read more
- Atlanta, GA- Billy, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company. - Christine T read more
- Chattanooga, TN- My technician, Claude, was very friendly and professional. He arrived promptly and had my new glass installed in no time! - Amanda M. read more
- Jacksonville, FL- I initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading] - Nalani B read more
- Louisville, KY- Brian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site]. - Deborah T. read more
- New London, CT- John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors! - Eve S. read more
- Las Vegas, NV- My technician did an amazing fast and efficient job. - Brenda B read more
- Calhoun, GA- very prompt service & pleasant experience. - Rachel M read more
- New London, CT- The Service Technician, Michael, was extremely courteous and efficient, as well as prompt. - Mary D. read more
- Chattanooga, TN- very prompt and courteous. - Walt B read more
- Testimonial 2- My service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers. - Tracy L. - Tampa, FL read more
- Louisville, KY- My Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU! - Andrew A. read more
- Moraine, OH- The technician who helped me went above and beyond my expectations. He not only replaced the windshield I needed, he also helped secure my dash that was curling up by the windshield. It worked perfectly. He was timely and the price was very affordable. I definitely would recommend [site] to anybody. - Bruce L. read more
- Merrillville, IN- Very pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you! - Barabara Ann H. read more
- Hartford, CT- Steve the technician went beyond his duties as customer service was a 100% from him. I loved his work and his performance, and I am a loyal customer to [site]. I will always recommend customers to [site]. Steve is the only person that has done work to my car, because he cares about the quality and I will always be [Continue Reading] - Anthony C. read more
- Syracuse, NY- Price, quality, convenience. I will be back. - Tim - Kistler Service M read more
- Huntington, WV- David and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to [Continue Reading] - Tammy G. read more
- Newburgh, NY- Awesome service - Kenneth Reilly R read more
- Phoenix, AZ- Technician was aware of the weather change so he made me the first stop. He was friendly, informative and fast. - Lewis F Gallo G read more
- Seattle, WA- He was great! My window looks amazing! Thanks so much! - Katie H read more
- Canton, OH- Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading] - John B. read more
- Laurel, MD- The technician was extremely knowledgeable and courteous. He made the experience extremely nice for me. He represented the company so well. - Lori K. read more
- Ft. Myers, FL- TECH WAs great good job.... - Richard S read more
- Virginia Beach, VA- The process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!! - Richard Hartman H read more
- Tampa, FL- John was extremely accommodating with my schedule. He was friendly and explained everything that needed to be done. He did an outstanding job and I can't thank him enough for bringing a smile to my face and sanity to a chaotic day! - Maureen P. read more
- Indianapolis, IN- Paul did a great job he was fast friendly and courteous - Matthew Murga M read more
- Tampa, FL- I am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading] - Sandy F. read more
- Phoenix, AZ- Very impressed with the service all around. - Mark Cross C read more
- Glendale, AZ- Fast friendly service - Kristyn L read more
- Columbus, OH- Both phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice! - Megan W. read more
- North Syracuse, NY- The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading] - Ashley N. read more
- Atlanta, GA- Jeremy was the one to put the glass in. He was a very nice and professional person and did an awesome job. - David Standifer S read more
- New London, CT- Thank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading] - Kristi M. read more
- San Antonio, TX- Juan is a great and courteous guy he did an excellent job. - Ramon C read more
- Glendale, AZ- I was very satisfied and would recommend your service - James B read more
- Baltimore, MD- Great service!! Technician was right on time, very courteous and professional. My new windshield looks great! - Walter D read more
- Endwell, NY- Joe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much. - Nannette R read more
- Newburgh, NY- The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield. - Erica D. read more
- Baltimore, MD- Thank you for your excellent service. - Grace Juilano J read more
- Newburgh, NY- Jeremy was incredible. He was clear about when he was coming. He arrived early. He REALLY knew what he was doing, which he did efficiently and quickly. I have never had such good service. His assistant was also good. The experience was terrific. I have only the highest praise for Jeremy and the job he did. - Alan B. read more
- Hoschton, GA- I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection. - Mike H read more
- Murfreesboro, TN- Courteous, timely, good price. Can't beat their service and price. - Mike H read more
- Huntington, WV- Was very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again! - Odis B. read more
- Albany Metro, NY- Heather was wonderful. Professional, courteous, and kind! Matt was also the same as above. - Debra Colletti C read more
- Orlando, FL- Steve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job! - Connie S. read more
- Chattanooga, TN- James was awesome! - John P read more
- Lexington, KY- Your Installer was very experienced & very precise in what he was doing. So very friendly. I really felt satisfied with [site] in not having to worry about my windshield. Thank you very much. And I will tell all my friends and anyone looking/needing a new windshield. - Edward M. read more
- Murfreesboro, TN- Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them. - Rosie M. read more
- Murfreesboro, TN- Gentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading] - John G. read more
- Knoxville, TN- Got my window in the next day. With the weather most companies would have rescheduled but your technician got it in. Absolutely excellent service. - Mike J read more
- New London, CT- Michael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again. - Linda M. read more
- Chicopee, MA- Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy! - Jackie M. read more
- Chicopee, MA- Ben, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you! - Peter R. read more
- Tampa, FL- Thank you for coming on short notice especially before we leave for out of town trip. - Staci W read more
- Albany Metro, NY- I cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service - Chuck Mooney M read more
- Woburn, MA- Tom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with. - Henry B. read more
- Richmond, VA- I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service. - Joyce H. read more
- Towson, MD- So Far So Good - Robert W read more
- San Antonio, TX- appreciate the great service - Mary Alves A read more
