Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Great experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve!
Margaret L
read morevery prompt service & pleasant experience.
Rachel M
read morethe Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read moreDonnie was very polite and even came earlier than scheduled. Good customer service skills. If I should need service again will definitely call your company.
Stanley A
read moreWell Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
read moreVery nice to work with
Jeff H
read moreVery fast
Horacio Vargas Salazar V
read moreThank you for turning a stressful moment to a calm solution.
Cara Guettler G
read moreJoe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette R
read moreEveryone was very nice.Could have not asked for a better group of people.
Carlos Y
read moreEric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo H
read moreThe guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G
read moreI had my windshield replaced by John and he did an ABSOLUTE FABULOUS JOB!! Accommodated me due to my work schedule and explained what he was doing before he did it. WONDERFUL SERVICE!! I would HIGHLY recommend [site]. THANK YOU for a very positive experience!!!
Tricia B.
read moreI was pleased to know that the technician had over 30 years experience????
James B
read moreThank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.
read moreErik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel L
read moreThe windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie C
read moreI was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.
read moreMy service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers.
Tracy L. - Tampa, FL
read moreVery positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles E
read moreVery nice and very good job.
Winford H
read moreGreat service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreJohn, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
read moreVery impressed with the service all around.
Mark Cross C
read moreI cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney M
read moreGreat service!!!!!
Sydney T
read morevery good experience overall
Michael Napolitan N
read moreWe had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
read moreTechnician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.
read moreThank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F
read moreGreat Tech installer and I am sure is capable of many other things. I believe God is directing this young man in all he does (without him talking about himself).Could not have done a better job.
Donald S
read moreExcellent service and quality work
Tim Minneci M
read moreAmazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
read moreVery fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreFar exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.
read moreJeffery was awesome, he was on time & very good at his job. He explained about a leak we had & even showed us how to fix it if it happened again. Great technician
Diane M
read moreBrandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A
read moreChris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading]
Megan C
read moreDonnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
read moreDonnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing.
Nick N
read moreGreat price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.
read moreVery pleased. Went beyond expectations.
Christopher W
read moreDanny was very professional in performing his work.
Sarah P
read morePatrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreIt was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
read moreThe techs were very nice and knowledgable
Catherine L Amodeo A
read moreDid a great job put it in same day as call and was very pleased thank you.
Bradley D
read moreInstallation guy was awesome! Thanks!
Carley D
read moreDavid was Outstanding!
Gen Dempsey Kee D
read moreCourteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreI refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read moreappreciate the great service
Mary Alves A
read moreJim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreTech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd S
read moreAlex R. was my technician and he was awesome, very professional and meticulous. I am extremely pleased with his work. Thanks so much.
Linda N.
read moreJoseph was excellent! Efficient and very friendly.
Kaitlin B
read moreThe installer, Ross, was very professional, courteous, and a pleasure to have work on my car. I give him the highest marks as a representative of your company. I hope you have more like him.
Howard D
read moreYour service technician was fantastic. I would not change a thing.
Howard H.
read morePaul did a great job he was fast friendly and courteous
Matthew Murga M
read moreLarry was right on time (a few minutes early, even) and did a great job.
Mitch M
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreI couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.
read moreI was very satisfied with the work that was performed.
Robert B
read moreChad was very knowledgable, friendly and professional.
Judith Pribish P
read moreMy service tech was very nice & courteous
Kathy H
read moreWe had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.
read moreI was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreDonnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John H
read moreThe technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreFrom the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
read moreFor the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis B
read moreDear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreThe technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreThis technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak N
read moreTechs were very courteous.
Nabil S
read moreNo store location. Orlando selected to submit.
Peter Spencer-Hayes S
read moreMade a difficult situation very easy. Efficient at every level. Thank you!
Anthony B
read moreMy technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A.
read moreKirk was very efficient & polite. Thank you for great & speedy service!
Conni T
read moreThe service,quality of work and people at [site] in Buffalo was amazing! I will definitely recommend them to anyone I know!
Brooke P.
read moreThe staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.
read moreI needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreThank you
Mark M
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read moreTech was very friendly and efficient.
Aubrey G
read moreBen was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P.
read moreWyatt was great. He was extremely professional. He precisely explained the work that was performed.
Bob B
read moreThe tech was great very friendly and professional.
Armando Perez P
read moreInstaller Carlos is skilled!
Paul H
read moreREALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
read moreI just wanted to thank you for the quality and service that your company gave me when I needed help. I am unemployed and needed a discount on fixing my windshield and Keith gave me a price that I could afford. Troy, the technician that replaced my windshield out of N. Canton, Ohio was one of the most courteous and [Continue Reading]
Gary L.
read moreOUTSTANDING SERVICE! Windshield replaced same day I called in a claim! It was obvious that Service Technician Chris enjoys his work as he was very methodical and meticulous with every phase of the job. It was a real pleasure watching such a knowledgeable Technician go about his work. Thanks for a great (and prompt) job!
Rob H.
read moreWas very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.
read moreMia, Sherry, and Dwight did an excellent job handling my windshield replacement. I never thought the process would be easy and they made it just that. I will definitely recommend you all to friends and family.
Doug W.
read moreWill, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.
read moreI am totally impressed by the quality of work and care taken by your technician David and the process by which the windshield was installed. I would highly and ONLY recommend your company to anyone I may know in need of your services. Well done!
Ryan M.
read moreJust a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions.
Tim M.
read moreTheresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company.
Melanie S.
read moreTechnician went above normal job to help me out THANKS
Norban Jacobson J
read moreI have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!
Bill G.
read more