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Testimonials What Customers are saying
The techs were very nice and knowledgable
Catherine L Amodeo A
read moreThis was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.
read moreJason was the best!
Robert C
read moreI was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara M
read moreQuick, easy and nice/friendly technician. Would recommend any day
Marquis Kirkwood K
read moreI am very please with the work done. The technician was very professional, and fast and did a great job.
Debra Ann Richardson R
read moremy technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreTim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.
read moreGene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.
read moreMy Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
read moreMy technician, Randy G. was the most courteous and informative technician I have ever dealt with. He explained every procedure and why, while I shared unpleasant experiences with him. He cleaned up well as if he was never there. If all your technicians were like him, your business would never go down. Please let him know I appreciate what a [Continue Reading]
Debra M.
read moreI thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude!
Niki N.
read moreThank you for getting this done so quickly!
Kelley S
read moreVery pleased. Went beyond expectations.
Christopher W
read moreBen, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you!
Peter R.
read moreOur service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
read moreThe technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreThis was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry L
read moreMark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.
read moreTelephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations.
Mike R.
read moreGreat service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreI am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.
read moreThe tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the [Continue Reading]
Carolyn T.
read moreappreciate the great service
Mary Alves A
read moreVery nice and very good job.
Winford H
read moreTechnician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma H
read moreDevon, the service tech, did a great job, very professional, on time, and finished fast.
Scott D.
read moreI refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read moreVery pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany M
read moreYour service technician was fantastic. I would not change a thing.
Howard H.
read moreMy service tech, Pete, was very courteous and the window on my Subaru looks great. Thanks for great service.
Evelyn B.
read moreexcellent service
Winfred James Bull Jr B
read moreI am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book.
Ian S.
read moreI just wanted to let your company know how pleased I am with how you handled the repair on my vehicle. The service rep, Shante, was very pleasant to communicate with; you can tell she works with a smile on her face. I got a lead call to let me know when the technician would arrive. The technician, Manny, was [Continue Reading]
David F.
read moreJason was extremely well mannered and polite. Told me exactly what he would do and did a very efficient job. Thank you, Jason.
Joleen Hunt H
read moreI would like to thank Mr. J. Foster for making my visit a pleasant one. He was very professional, courteous, and worked to get me in the very day of my windshield mishap. It was a true pleasure to do business with him. If I ever need another windshield, I will call [site] and I will definitely recommend your St. [Continue Reading]
Jaemi L.
read moreGreat service!!!!!
Sydney T
read moreJason, the technician, was very professional and courteous.
Guy C
read moreBill was very Professional and Polite. He is a great Service Technician.
Fred Furlano F
read moreChad was very knowledgable, friendly and professional.
Judith Pribish P
read moreJoseph was excellent! Efficient and very friendly.
Kaitlin B
read moreKeith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.
read moreJohn did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert G
read morebeing an ins. agent referring customers to AGS, always pleased with the work
Michael C
read moreDid a great job put it in same day as call and was very pleased thank you.
Bradley D
read moreExcellent service.
Virginia C
read moreKathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.
read moreDear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.
read moreGreatest service encounter I've had in ages.
Peggy G
read moreMs Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.
read moreThe process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!!
Richard Hartman H
read moreSteve did an extra special job. I am very happy.
Michael R
read moreThe technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent D
read moreCarol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.
read moreI was pleased to know that the technician had over 30 years experience????
James B
read moreWe had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.
read moreDavid and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to [Continue Reading]
Tammy G.
read moreMario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreI am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.
read moreAbsolutely the best customer service I have ever experienced!
Patrick Greene G
read moreGreat tech!
Tom Young Y
read moreDanny was very professional in performing his work.
Sarah P
read moreJeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B.
read moreBetty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
read moreKeith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
read moreThe windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie C
read moreExcellent service and quality work
Tim Minneci M
read moreGlassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green G
read moreWhat a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read moreAs a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M.
read moreGreat service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
read moreI was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano G
read moreThank you for your prompt service.
Eric L
read moreThe guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.
read moreThe whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said [Continue Reading]
Dan D.
read moreI can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
read moreDid a great job!
Ron Z
read moreDavid was Outstanding!
Gen Dempsey Kee D
read moreJoel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
read moreJeffery was absolutely wonderful
Kevin B
read moreExcellent service all around
David P
read moreService tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt V
read moreFar exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.
read moreJohn the Service Technician was great! He actually vacuumed the matts and cleaned up a shoe scuff mark. A very friendly and nice guy.
William H
read moreWe are traveling through town. It was so nice to find a company that was helpful AND friendly and concerned with our time schedule. Eric arrived at our site when agreed upon and did a excellent thorough job.
Christine Y.
read moreVery pleased
Zelda Smith S
read moreVery nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.
read moreYou folks do nice, neat, and competent work with talented, skillful, and pleasant technicians. This was my second window replacement and both were pleasant experiences.
Albert W.
read moreThe tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.
read moreMichael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M.
read moreVERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell M
read moreBen was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.
read moreBen was my technician, and he was just wonderful. He came to my house to do the job, and he was pleasant, courteous, efficient, thorough...I couldn't have asked for more.
Amy W.
read moreThe technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreJoe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette R
read moreArrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreLOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A B
read moreAwesome service
Kenneth Reilly R
read moreThe technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.
read moreAmazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
read more