Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Excellent
Pat M
read moreLOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A B
read moreEduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand S
read moreExceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read moreKeith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
read moreThank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.
read moreHe was great! My window looks amazing! Thanks so much!
Katie H
read moreMark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.
read moreJay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.
read moreMade a difficult situation very easy. Efficient at every level. Thank you!
Anthony B
read moreI was pleased to know that the technician had over 30 years experience????
James B
read moreCarlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
read moreMy service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers.
Tracy L. - Tampa, FL
read moreVery positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles E
read moreGreat service!!!!!
Sydney T
read morethe Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read moreThe techs were very nice and knowledgable
Catherine L Amodeo A
read moreDonnie was excellent! He took the time to ensure the car was completely clear of any glass. The work was perfect. Would recommend him highly!!
Denise B
read moreAlex R. was my technician and he was awesome, very professional and meticulous. I am extremely pleased with his work. Thanks so much.
Linda N.
read moreThe windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie C
read moreMy Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
read moreMy technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.
read moreThe tech was great very friendly and professional.
Armando Perez P
read moreI was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara M
read moreJohn kept me updated about appt.The work was done on an especially bitter cold day.
Kathleen Odonnell O
read moreDid a great job put it in same day as call and was very pleased thank you.
Bradley D
read moreYour service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.
read moreTim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.
read moreEverything was very efficient. From the phone call to the technician coming out to install. Thanks for being professional, courteous and making it easy for me.
Michelle C
read moreThe technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
read moreJames was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N
read moreDear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreMy car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back.
Cathleen O.
read moreTHANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.
read moreI would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.
read moreThe technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent D
read moreThe representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend [site].
Jackie J.
read moreFast friendly service
Kristyn L
read moreTechs were very courteous.
Nabil S
read morePaul and his manager arrived and 25 minutes later they were done. Both were courteous and professional and the results are great. I am very impressed.
Dennis B
read moreMy name is Crystal B., and I’d like to share a positive comment in regards to the service of your company, [site]. My daughter’s car window was broken into the other day and needed replacement. Our insurance company, State Farm, had recommended your company and had setup scheduling you to come and replace the window. Not only were you able [Continue Reading]
Crystal B.
read moreT. Fisher did a great job!!!!
Michael P
read moreJust wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read moreThe technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush T
read moreJason, the technician, was very professional and courteous.
Guy C
read moreDid a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read moreGreat Tech installer and I am sure is capable of many other things. I believe God is directing this young man in all he does (without him talking about himself).Could not have done a better job.
Donald S
read moreI decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
read moreTech was very friendly and efficient.
Aubrey G
read moreI am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.
read moreErik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
read moreGreat professional job
Michael E. H
read moreVery fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreVery courteous and great customer service all around
Linda Rihani R
read moreYour technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.
read moreGreat all around job, Thanks !
George E
read moreJason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.
read moreGreat tech did a great job.
James W
read moreGreat job! Thanks!
Sylvia S
read moreI couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.
read moreChris was great and made my experience completely hassle free!
Rudy M
read moreTechnician was very nice. He was on time. He had great knowledge on his job and didn't mind explaining what he was doing.
Celena P
read moreHeather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti C
read moreKris was friendly and did an excellent job.
David A
read moreJames was awesome!! I'm in sales and James done a great job completing the sales process and I will recommend your company to anyone needing glass work.
John P
read moreGreat price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
read moreAppreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin K
read moreJohn, my service tech, was awesome! I really enjoyed talking to him while he diligently worked! Awesome guy!
Kyle B
read moreGreat service and prices. Will definitely be my new go-to" place"
Kaprice Grismore G
read moreExcellent job. I was very happy with my overall experience. The telephone representative was very nice and answered all of my questions. The technician was also very nice and did an great job on replacing my window. Thank you!!
Janelle W.
read moreBen was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.
read moreMario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreBurt was excellent!!
Mark Peacock P
read moreDonnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
read moreJim was very courteous and neat. Thank you Jim!
Quail Auto J
read moreTechnician went above normal job to help me out THANKS
Norban Jacobson J
read moreAppreciated the work done in my garage rather than driving up to your workshop.
Mohammed S
read moreMy service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
read moreWe are traveling through town. It was so nice to find a company that was helpful AND friendly and concerned with our time schedule. Eric arrived at our site when agreed upon and did a excellent thorough job.
Christine Y.
read moreI needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreI commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading]
Earl H.
read moreMike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
read moreGreat service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
read moreThe process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!!
Richard Hartman H
read moreMy tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.
read moreThe Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.
read moreJason was the best!
Robert C
read moreInstallation guy was awesome! Thanks!
Carley D
read morePete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.
read moreexcellent service
Winfred James Bull Jr B
read moreAlways great service
Charlie'S Auto S
read moreGood Service Good Job
Michael Miller M
read moreThank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R
read moretechnician was fine
Frank Workman W
read moreCompletely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A
read moreTech was very courteous and professional. Great work!
Jon S
read moreVery curtious and polite.
Karen Hancock H
read moreFrom the initial phone call to my windshield being replaced I received friendly, prompt, efficient service. Jay arrived in the scheduled time, replaced the glass quickly, explained everything---all with a smile and kindness. It was truly refreshing to deal with such nice people.
Theresa G. - Manchester, NH
read moreGlass tech was more then expected, he explained everything about what was about to happen. He made it an educational experience , highly enjoyed his company and the job he did was excellent . Would recommend Auto Glass Service to anybody just solely on the technician. Great job Auto Glass Service .
Nicholas A
read moreTechnician truly made this bad experience of broken window into a pleasant one.
Irvin K
read more