Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Find a Location Nearest You
Testimonials What Customers are saying
Steve did an extra special job. I am very happy.
Michael R
read moreJeffery was absolutely wonderful
Kevin B
read moreCarlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
read moreI was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading]
Michelle N.
read moreWell Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
read moreThis technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak N
read moreThe technician, Joe Flanagin, was VERY professional in his work and as a person!
Jeff B
read moreI am very please with the work done. The technician was very professional, and fast and did a great job.
Debra Ann Richardson R
read moreMark, the service tech, was very helpful and did a great job. He was professional, on time, and answered any questions I had.
Mandy S.
read moreBen, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you!
Peter R.
read moreRich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo A
read moreFor the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis B
read more"I gladly paid more!" The windshield on my 1998 Volvo S70 needed to be replaced. I looked up 3 local glass companies, yours, and 2 others. Yours was the highest price of all 3. Tammy was the only reason I chose to go with [site]. She was the most professional on the phone. She gave me the price in only [Continue Reading]
Michael
read moreI had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson R
read moreI was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano G
read moreWe had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.
read moreVery pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.
read moreexcellent service
Winfred James Bull Jr B
read moreAs expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read moreDave is an outstanding employee
Charles L
read moreBrad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M
read moreGentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading]
John G.
read moreI had an installation today based out of Chicopee, MA. I wanted to let someone know how impressed I was with the service and especially the technician Ben. I wish I had his last name, but his service was outstanding. I am an installation manager for a service company and I continue have to work day in and day out [Continue Reading]
Derek W.
read moreI couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.
read moreGot my window in the next day. With the weather most companies would have rescheduled but your technician got it in. Absolutely excellent service.
Mike J
read moreKeith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read moreTech was very courteous and professional. Great work!
Jon S
read moreHad my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.
read moreService tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt V
read moreVery pleased with service and professional! ????
Lonnie Setliff S
read morethe Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read moreMia, Sherry, and Dwight did an excellent job handling my windshield replacement. I never thought the process would be easy and they made it just that. I will definitely recommend you all to friends and family.
Doug W.
read moreTheresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company.
Melanie S.
read moreI am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
read moreDerrick was extremely pleasant and accommodating in arriving earlier than what I expected. He was very professional I was really shocked that windshield could be repaired since it was a large spider crack.
Gigi B.
read moreTelephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations.
Mike R.
read moreVery friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreI'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreBurt was excellent!!
Mark Peacock P
read moreGreat Work - courteous staff - quick change out of windshield and quality work!
Andres Alvarado A
read moreI've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreThe Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
read moreGreat tech!
Tom Young Y
read moreI was shocked at your willingness to quickly return to repair a gasket that had come off. No questions! Thank you for standing behind your work. Your tech, Steve B., was professional and friendly. I am pleased to be able to compliment you.
William M.
read morePeter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreT. Fisher did a great job!!!!
Michael P
read moreThe technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.
read moreGreat service and prices. Will definitely be my new go-to" place"
Kaprice Grismore G
read moreExcellent service, top to bottom! Very pleased!
Jon J
read moreBen was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P.
read moreExcellent service. Great job done by tech and fast too.
Robert L
read moreService guys are great couldn't be more happy with the work that was performed
Adam R
read moreIt was a pleasure!
Robert J
read moreMs Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.
read moreAwesome service
Kenneth Reilly R
read morePatrick This is a resend of my earlier screwed up response
Edward N
read moreThe service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.
read morePatrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreI was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreThe guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and [Continue Reading]
Ed Z.
read moreI called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick S
read moreAlex R. was my technician and he was awesome, very professional and meticulous. I am extremely pleased with his work. Thanks so much.
Linda N.
read moreMade a difficult situation very easy. Efficient at every level. Thank you!
Anthony B
read moreI was very impressed with the services provided by Auto Glass Service. They got me an appointment right away and the technician arrived at the very beginning of the time window which made it convenient for me to get on with my day. My technician was extremely professional, friendly and quick.
Corrine J. - Merrillville, IN
read moreWe had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
read moreThe technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreJason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.
read moreGreat service all around.
Joshua S
read moreKathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.
read moreJeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B.
read moreExcellent job and repaired quickly for a reaonable price, thanks!
Grant S
read moreDear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreGreat price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.
read moreThe technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreI was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara M
read moreThank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F
read moreI was pleased to know that the technician had over 30 years experience????
James B
read moreI needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreDear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreVery pleased with the service and the service technician was very informative, polite and did an excellent job. I will be using Auto Glass Service for any future glass needs. Thank you
Brittany M
read moreJim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreThis was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.
read moreJim was very courteous and neat. Thank you Jim!
Quail Auto J
read moreFrom the initial phone call to my windshield being replaced I received friendly, prompt, efficient service. Jay arrived in the scheduled time, replaced the glass quickly, explained everything---all with a smile and kindness. It was truly refreshing to deal with such nice people.
Theresa G. - Manchester, NH
read moreAlways great service
Charlie'S Auto S
read moreI would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg B
read moreJoe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette R
read moreYou folks do nice, neat, and competent work with talented, skillful, and pleasant technicians. This was my second window replacement and both were pleasant experiences.
Albert W.
read moreMy service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
read moreThe individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.
read moreHe got here earlier than expected and he did an amazing job. It was quick and he was very nice and friendly.
Rochelle M
read moreJohn, my service tech, was awesome! I really enjoyed talking to him while he diligently worked! Awesome guy!
Kyle B
read moreI commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading]
Earl H.
read moreTechnician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.
read moreThe representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend [site].
Jackie J.
read moreJohn was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again.
Amber T
read moreCraig was very friendly and professional.
Lanson K
read moreTech was very friendly and efficient.
Aubrey G
read moreGreat service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreYour service technician was fantastic. I would not change a thing.
Howard H.
read more