Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
John, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreI would like to thank Mr. J. Foster for making my visit a pleasant one. He was very professional, courteous, and worked to get me in the very day of my windshield mishap. It was a true pleasure to do business with him. If I ever need another windshield, I will call [site] and I will definitely recommend your St. [Continue Reading]
Jaemi L.
read moreVery courteous and friendly technician. Did a great job, quickly.
Christena G
read moreMike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
read moreScott explained what he was going to do and did a excellent job.
Dean E Ten Bruin T
read moreREALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
read moreMy Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
read moreEric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo H
read moreQuick, easy and nice/friendly technician. Would recommend any day
Marquis Kirkwood K
read moreCraig was very friendly and professional.
Lanson K
read moreGene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.
read moreI must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am [Continue Reading]
Dawn H
read moreGreat tech!
Tom Young Y
read moreVery impressed with the service all around.
Mark Cross C
read moreVery fast and super nice!
Leslie R
read moreIt was a pleasure!
Robert J
read moreMy service tech was very nice & courteous
Kathy H
read moreInstaller worked quickly, orderly, and did all the little" things to make the job come out to satisfy my expectations."
Lee P
read moreJohn did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert G
read moreYour technician was absolutely super in every way!
William K.
read moreMy technician was great and very thorough. His seal on the glass is as good as factory.
Charles I
read moreThe staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.
read moreJames was awesome!
John P
read morePete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.
read moreQuick, Fast and the guy that did the work wasn't trying to rip me off by having me pay for stuff I didn't need. That's always a plus.
D H
read moreAn outstanding experience for what could have been a real hassle. Thank you!
Justin C
read moreAwesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek H
read moreFor the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis B
read moreAlready recommended to several neighbors
Amanda Arcati A
read moreJason was extremely well mannered and polite. Told me exactly what he would do and did a very efficient job. Thank you, Jason.
Joleen Hunt H
read moreTechnician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.
read moreErik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel L
read moreHe was great! My window looks amazing! Thanks so much!
Katie H
read moreService was courteous. prompt and helpful with a very reasonable price
Andrew F.
read moreI can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
read moreThe representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend [site].
Jackie J.
read moreFrom the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I [Continue Reading]
Frank M.
read moreThe technician, Joe Flanagin, was VERY professional in his work and as a person!
Jeff B
read moreThe technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.
read moreExcellent service and quality work
Tim Minneci M
read morea job well done, thank you
David T
read moreYou folks do nice, neat, and competent work with talented, skillful, and pleasant technicians. This was my second window replacement and both were pleasant experiences.
Albert W.
read moreWe are traveling through town. It was so nice to find a company that was helpful AND friendly and concerned with our time schedule. Eric arrived at our site when agreed upon and did a excellent thorough job.
Christine Y.
read moreI was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
read moreTheresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company.
Melanie S.
read moreThank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R
read moreGreat price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
read moreJim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreFar exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.
read moreInstallation guy was awesome! Thanks!
Carley D
read moreKeith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.
read moreThe technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreJoe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette R
read moreBetty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
read moreI was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
read moreMichael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M.
read moreVery good experience! Thank you
Lori S
read moreThe Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.
read moreThe technician just left my house. The job was done perfect! My windshield is in, the car is clean, and your technician was a true professional! Because of my experience this morning, I will send friends and family to [site].
John G.
read moreI was pleased to know that the technician had over 30 years experience????
James B
read moreJason did an awesome job. Very professional.
Richard Buesking B
read moreMatt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T
read moreDevon, the service tech, did a great job, very professional, on time, and finished fast.
Scott D.
read moreMike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.
read moreWhen my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N.
read moreJay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.
read moreCarlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
read moreWe were totally pleased. Thank you, Doug!
Barbra D
read moreThe Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn C
read moreAppreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin K
read moreI couldn't ask for beter service. Mike (Service Tech)was very courteous and an outstanding professional.
Robert H.
read moreI needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreTechnician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo G
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read moreTechs were very courteous.
Nabil S
read moreJeremiah was very professional in every sense of the word-by far the best experience I've had with windshield repair/replacement.
Martin M.
read moreWe used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H.
read moreThank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.
read moreExcellent workmanship. i PAID OUT OF MY POCKET. I DID NOT USE MY INSURANCE. YOUR PRICES WERE VERY REASONABLE
Saundra S
read moreNo store location. Orlando selected to submit.
Peter Spencer-Hayes S
read moreManny was an excellent tech. He was very polite and informative. He even saved my parking sticker and re-applied it to the new windshield. Thanks!
Mike C.
read moreAs expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read morevery good experience overall
Michael Napolitan N
read morePaul was extremely helpful, professional, and knowledgeable. I will be recommending him to friends and family!
Andrea M
read moreMy tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.
read moreThis company is also the preferred provider of this type of service.
Lana K
read moreJohn, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
read moreAlways great service
Charlie'S Auto S
read moreI would like to express my appreciation to tech Juan A. He was prompt, professional and courteous. Service provided was exceptional and I would highly recommend [site] because of employees like Juan. He left a lasting impression for any repeat service I may need on my family's vehicles. I will recommend [site] to co-workers and friends because of the convenience [Continue Reading]
Lydia G.
read moreVery pleased with service and professional! ????
Lonnie Setliff S
read moreInstallers phone calls & appointment helped my business keep working
R D Vandale Electric V
read moreGreat service all around.
Joshua S
read moreGlass tech was more then expected, he explained everything about what was about to happen. He made it an educational experience , highly enjoyed his company and the job he did was excellent . Would recommend Auto Glass Service to anybody just solely on the technician. Great job Auto Glass Service .
Nicholas A
read moreWhat a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read moreHeather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti C
read moreI am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.
read moreWhen installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William W
read moreTech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd S
read moreRod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.
read moreJohn was right on time,as promised- neatly dressed, under the circumstances, informative and completed ALL the work (FULL replacement of my windshield) in about 40-45 minutes; start to finish. He was very affable and friendly and answered ALL questions asked of him-I MOST CERTAINLY WOULD RECOMMEND YOUR COMPANY TO ANYONE WHO REQUIRED YOUR SERVICE.
Paul T.
read more