Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Peter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreGive the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
read moreI was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.
read moreI just had my windshield replaced this morning by your company. Thank you very much for your service. Overall excellent experience! My scheduled time was at 9:00 AM and the technician, Thomas P., arrived at 8:21. I was impressed by the quality of work as well as the prompt and polite customer service. I would certainly reccomend your services.
Christopher S.
read moreI was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreSteve did an extra special job. I am very happy.
Michael R
read moreThe technician was extremely knowledgeable and courteous. He made the experience extremely nice for me. He represented the company so well.
Lori K.
read moreEverything was very efficient. From the phone call to the technician coming out to install. Thanks for being professional, courteous and making it easy for me.
Michelle C
read moreGentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading]
John G.
read moreFar exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.
read moreOutstanding technician
Dylan Karvin K
read moreService tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt V
read moreI've got to say I'm impressed with the workmanship of your tech Bill. Bill had an attention to detail that companies in the past have not. Thanks again!
Zachary S.
read moreI would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg B
read moreThank you for getting this done so quickly!
Kelley S
read moreTim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.
read moreThank you!
Marcus M
read moreDear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreVery friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreGreat service and prices. Will definitely be my new go-to" place"
Kaprice Grismore G
read moreMike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
read moreThe individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.
read moreSteve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.
read moreHe was great! My window looks amazing! Thanks so much!
Katie H
read moreKeith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
read moreI'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreVery convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
read moreJeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B.
read moreThe technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
read moreYour customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.
read moreBill was very Professional and Polite. He is a great Service Technician.
Fred Furlano F
read moreGreat tech!
Tom Young Y
read moreMy daughter changed to the wrong insurance company. Found out you get what you pay for. On Christmas eve. I tried to help her by calling Roger Phegley to find out who they would recommend to use to fix her windshield. They gave me your number. I called and got your salesman in the office doing paper work and he [Continue Reading]
Melvin M.
read morevery prompt and courteous.
Walt B
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreI would like to express my appreciation to tech Juan A. He was prompt, professional and courteous. Service provided was exceptional and I would highly recommend [site] because of employees like Juan. He left a lasting impression for any repeat service I may need on my family's vehicles. I will recommend [site] to co-workers and friends because of the convenience [Continue Reading]
Lydia G.
read moreJohn was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
read morethe Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read moreMario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreDid a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read moreThe tech was great very friendly and professional.
Armando Perez P
read moreMy technician, Randy G. was the most courteous and informative technician I have ever dealt with. He explained every procedure and why, while I shared unpleasant experiences with him. He cleaned up well as if he was never there. If all your technicians were like him, your business would never go down. Please let him know I appreciate what a [Continue Reading]
Debra M.
read moreJohn was on time and did an excellent neat removal and installation.
David Charvat C
read moreThe service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.
read moreMy name is Crystal B., and I’d like to share a positive comment in regards to the service of your company, [site]. My daughter’s car window was broken into the other day and needed replacement. Our insurance company, State Farm, had recommended your company and had setup scheduling you to come and replace the window. Not only were you able [Continue Reading]
Crystal B.
read moreBen, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
read moreJesus was very polite and knowledgeable. I was very impressed with his skill and efficiency.
Michael W
read moreDear Customer Representative, I wanted to take the time to tell you how wonderful the staff at AUTO GLASS SERVICE, an affiliate of yours, located at 5225 Highway 153, Hixon, TN 37343 is. They are a credit to your company. We were on vacation when a wild turkey flew up and hit our windshield; shattering it. We were very lucky [Continue Reading]
William H.
read moreI appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao R
read moreThe process was easy, from start to finish! The techs were professional, friendly and fast. They cleaned up after themselves and also cleaned up the glass from there the window broke! I would definitely recommend Glads America to anyone in need!!
Richard Hartman H
read moreJeffery was absolutely wonderful
Kevin B
read moreThe technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent D
read moreTechnician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.
read moreTechnician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma H
read moreGood Service Good Job
Michael Miller M
read morePatrick This is a resend of my earlier screwed up response
Edward N
read moreOur service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read moreI dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.
read moreI am very satisfied with the whole service. Thank you
Kelly K
read moreFrom the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.
read moreI just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.
read moreThank You very much!!!!!!
Amy F
read moreExcellent job and repaired quickly for a reaonable price, thanks!
Grant S
read moreI actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike H
read moreJoseph was excellent! Efficient and very friendly.
Kaitlin B
read moreYour servicemen Bill E. and Jesse F. were EXCELLENT. In this day and time you can't find people like them. Their expertise, customer service and knowledge was refreshing. I would recommend your service persons and your company to everyone. Thank you for caring enough to hire people like them . My experience was wonderful from beginning to the end starting [Continue Reading]
Ernestine L.
read moreCourteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreWow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian K
read moreScott explained what he was going to do and did a excellent job.
Dean E Ten Bruin T
read moreMy service tech was very nice & courteous
Kathy H
read moreMy technician was great and very thorough. His seal on the glass is as good as factory.
Charles I
read moreVery curtious and polite.
Karen Hancock H
read moreTech was very friendly and efficient.
Aubrey G
read moreVery nice guy. Very professional and nice.
Heinrich L
read moreJohn did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert G
read moreJason did an awesome job. Very professional.
Richard Buesking B
read moreThank you.
Jeffrey P
read moreTech was very courteous and professional. Great work!
Jon S
read moreTechnician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo G
read moreMy tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.
read moreI had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson R
read moreHeather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti C
read moreI was very satisfied with the work that was performed.
Robert B
read moreFor the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis B
read moreInstallers phone calls & appointment helped my business keep working
R D Vandale Electric V
read moreAlbert from the Orlando, FL location was absolutely wonderful. We did not have an appointment, but he was able to accommodate us nonetheless. The technician, Luis, did an amazing job and the windshield looks amazing! The customer service was bar none and Albert did everything he could to make it an easy, comfortable time. I highly recommend [site] for any [Continue Reading]
Jayme C.
read moreMy service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers.
Tracy L. - Tampa, FL
read moreThe service,quality of work and people at [site] in Buffalo was amazing! I will definitely recommend them to anyone I know!
Brooke P.
read moreThe technician was very professional and personable. I would recommend your company. This is the second time I needed my windshield replaced and am satisfied overall.
Karen M.
read moreWe had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
read moreFrom the initial phone call to my windshield being replaced I received friendly, prompt, efficient service. Jay arrived in the scheduled time, replaced the glass quickly, explained everything---all with a smile and kindness. It was truly refreshing to deal with such nice people.
Theresa G. - Manchester, NH
read moreYour service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.
read moreJust wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read moreBrian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
read moreThese guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational.
Craig M.
read moreDid a great job put it in same day as call and was very pleased thank you.
Bradley D
read moreWell done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.
read moreBrandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A
read moreThank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy S
read more