My technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally I spoke several times with a lady named Cindy in the same office who was very helpful and polite over the phone. All in all it was a great experience doing business with [site]. Thanks!
William M.,
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Testimonials What Customers are saying
North Canton, OH
I dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.
read moreNew London, CT
I would like to compliment the process from beginning to end. Your technician Robert M. was very professional and the quality of his work is excellent. Thank you for making this a stress free option.
Cheryl M.
read moreOrlando, FL
The tech was great very friendly and professional.
Armando Perez P
read moreChicopee, MA
Ben was my technician, and he was just wonderful. He came to my house to do the job, and he was pleasant, courteous, efficient, thorough...I couldn't have asked for more.
Amy W.
read moreAlbany Metro, NY
An outstanding experience for what could have been a real hassle. Thank you!
Justin C
read moreNashville, TN
Give the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
read moreNorth Canton, OH
REALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
read moreRochester, NY
frank from lee rd Rochester ny. he was very good.
Andrew Dambrosia D
read moreDanbury, CT
I was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.
read moreBaltimore, MD
The technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent D
read moreTampa, FL
Will, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.
read moreChicopee, MA
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.
read moreColorado Springs, CO
Technician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreManchester, NH
Excellent job. I was very happy with my overall experience. The telephone representative was very nice and answered all of my questions. The technician was also very nice and did an great job on replacing my window. Thank you!!
Janelle W.
read moreJacksonville, FL
Very pleased
Zelda Smith S
read moreChicago, IL
Excellent service, top to bottom! Very pleased!
Jon J
read moreNorth Canton, OH
Techs were very courteous.
Nabil S
read moreMerrillville, IN
I've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreBaltimore, MD
This was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry L
read moreLaurel, MD
Matt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T
read moreOrlando, FL
We were pleased with the service at our home. There were advanced calls to let us know when the tech would arrive. Mike was courteous, friendly, and knowledgeable-providing info and instruction.
Shirley S.
read moreWorcester, MA
Couldn't have been any easier.
Christopher M
read moreLas Vegas, NV
Wow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian K
read moreBuffalo, NY
Excellent service and quality work
Tim Minneci M
read moreMoraine, OH
Brad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff P
read moreOrlando, FL
The technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreChicago, IL
Jesus was very polite and knowledgeable. I was very impressed with his skill and efficiency.
Michael W
read moreNashville, TN
Did a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read moreOrlando, FL
No store location. Orlando selected to submit.
Peter Spencer-Hayes S
read moreLivonia, MI
I refer all my family and friends to Auto Glass Service...nephew Friday after Thanksgiving and Friend was here this AM!
Diane Reister R
read moreNorth Canton, OH
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.
read moreNorth Syracuse, NY
The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me [Continue Reading]
Ashley N.
read moreCookeville, TN
Everyone was very nice.Could have not asked for a better group of people.
Carlos Y
read moreChicago, IL
The techs were very nice and knowledgable
Catherine L Amodeo A
read moreTampa, FL
John was right on time,as promised- neatly dressed, under the circumstances, informative and completed ALL the work (FULL replacement of my windshield) in about 40-45 minutes; start to finish. He was very affable and friendly and answered ALL questions asked of him-I MOST CERTAINLY WOULD RECOMMEND YOUR COMPANY TO ANYONE WHO REQUIRED YOUR SERVICE.
Paul T.
read moreChattanooga, TN
very prompt and courteous.
Walt B
read moreChicago, IL
Great experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve!
Margaret L
read moreAtlanta, GA
I commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading]
Earl H.
read moreBaltimore, MD
John was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again.
Amber T
read moreJacksonville, FL
Erik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel L
read moreAtlanta, GA
Danny was very professional in performing his work.
Sarah P
read moreTampa, FL
John, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreChicopee, MA
Ben, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you!
Peter R.
read moreLaurel, MD
See comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon L
read moreGlendale, AZ
Fast friendly service
Kristyn L
read moreDayton, OH
Wife was very pleased with quality of service and professional details. Thanks
George And Aisha J
read moreChicago, IL
The Technicians that installed my windshield were phenomenal, they treated my truck as if it was their own, it looks better than brand new!
Kevin M. C
read moreMurfreesboro, TN
I called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick S
read morePhoenix, AZ
Jason was the best!
Robert C
read moreSan Antonio, TX
My car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back.
Cathleen O.
read moreRichmond, VA
I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
read moreRenton, WA
Jeffery was absolutely wonderful
Kevin B
read morePeoria, IL
LOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A B
read moreDenver, CO
Kirk was very friendly and very professional. He made the job quick and easy. I have no problems with the installation. Treat Kirk well so he stays with your company. Thanks, Kirk!
Zachary B
read moreSt. Louis, MO
my technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreManchester, NH
We used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H.
read moreGlendale, AZ
Tech was very good thank you
Alan W
read moreNorthhampton, MA
"I gladly paid more!" The windshield on my 1998 Volvo S70 needed to be replaced. I looked up 3 local glass companies, yours, and 2 others. Yours was the highest price of all 3. Tammy was the only reason I chose to go with [site]. She was the most professional on the phone. She gave me the price in only [Continue Reading]
Michael
read moreTampa, FL
John was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.
read moreMurfreesboro, TN
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
read moreAtlanta, GA
Outstanding tech installer. Did not submit a claim to insurance company so cost was reasonable and fair for the work performed.
Donald S
read moreChicopee, MA
Excellent replacement job, courteous and knowledgeable technician. I'm well pleased.
Paul C.
read moreHuntington, WV
Very nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.
read moreWest Palm Beach, FL
Outstanding technician
Dylan Karvin K
read moreFairview Heights, IL
Jason did an awesome job. Very professional.
Richard Buesking B
read moreSt. Louis, MO
What a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read moreNew London, CT
Installers phone calls & appointment helped my business keep working
R D Vandale Electric V
read moreGaithersburg, MD
Brandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A
read moreBaltimore, MD
excellent service
Winfred James Bull Jr B
read moreNorth Canton, OH
Courteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read moreChicago, IL
Very courteous and great customer service all around
Linda Rihani R
read moreFairfield, CT
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
read moreAtlanta, GA
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreAtlanta, GA
Made a difficult situation very easy. Efficient at every level. Thank you!
Anthony B
read moreJacksonville, FL
Erik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
read moreHartford (East Hartford), CT
Excellent service.
Virginia C
read moreDetroit, MI
Great service!!!!!
Sydney T
read moreIndianapolis, IN
First time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S
read moreLaurel, MD
Tech was very friendly and efficient.
Aubrey G
read moreNoblesville, IN
I have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice [Continue Reading]
Chris H.
read moreAtlanta, GA
I must admit i was a bit nervous at first having never heard of your company. I was even more skeptical of having to prepay by credit card before services were rendered. I received next day service by a local and very reputable company, and things were done in a timely manner. The technician was very friendly and I am [Continue Reading]
Dawn H
read moreLakewood, CO
The technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
read moreCookeville, TN
They were early for appointment which is a very nice surprise. Professional attitude and friendly
Stephen C
read moreChicopee, MA
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
read moreHartford (East Hartford), CT
John was awesome! I called Enfield Ct store which is not in your locator listing. Peg Kelly
Margaret K
read moreMerrillville, IN
Appreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin K
read moreHartford, CT
Well done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.
read moreFt. Myers, FL
The service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.
read morePompano Beach, FL
Already recommended to several neighbors
Amanda Arcati A
read moreCanton, OH
Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.
read moreNorth Canton, OH
Keith worked a miracle for me. I was scheduled to leave Feb 17th and that was the earliest day [site] could schedule my windshield to be replaced. Keith phoned me on Tuesday, the 15th and asked if he could come on Wednesday afternoon. He worked his schedule around my travel plans even though he had a full schedule. I feel [Continue Reading]
Laura S.
read moreHampton Falls, NH
As a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading]
Mark M.
read moreChicago, IL
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreJacksonville, FL
I had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson R
read moreHoschton, GA
I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreKittery, ME
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read moreAtlanta, GA
THANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.
read moreGlendale, AZ
I was very satisfied and would recommend your service
James B
read moreTampa, FL
John was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
read moreSan Antonio, TX
Very fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
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