Glass tech was more then expected, he explained everything about what was about to happen. He made it an educational experience , highly enjoyed his company and the job he did was excellent . Would recommend Auto Glass Service to anybody just solely on the technician. Great job Auto Glass Service .
Nicholas A,
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Testimonials What Customers are saying
Ft. Myers, FL
Far exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.
read moreLivonia, MI
Steve did an extra special job. I am very happy.
Michael R
read moreLas Vegas, NV
He got here earlier than expected and he did an amazing job. It was quick and he was very nice and friendly.
Rochelle M
read moreOrlando, FL
The technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
read moreSan Antonio, TX
My technician was great and very thorough. His seal on the glass is as good as factory.
Charles I
read morePittsburgh, PA
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.
read moreTampa, FL
John was right on time,as promised- neatly dressed, under the circumstances, informative and completed ALL the work (FULL replacement of my windshield) in about 40-45 minutes; start to finish. He was very affable and friendly and answered ALL questions asked of him-I MOST CERTAINLY WOULD RECOMMEND YOUR COMPANY TO ANYONE WHO REQUIRED YOUR SERVICE.
Paul T.
read moreChicago, IL
Excellent service, top to bottom! Very pleased!
Jon J
read moreColorado Springs, CO
He did a good job
Bendu W
read moreChicago, IL
Great experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve!
Margaret L
read moreNew London, CT
Installers phone calls & appointment helped my business keep working
R D Vandale Electric V
read moreSan Antonio, TX
Thank you for your prompt service.
Eric L
read moreManchester, NH
Jay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.
read moreAtlanta, GA
Jeremy was the one to put the glass in. He was a very nice and professional person and did an awesome job.
David Standifer S
read moreSan Antonio, TX
Juan is a great and courteous guy he did an excellent job.
Ramon C
read moreAvondale, AZ
Jason was very nice, and did a fantastic job!
Brenda D
read moreMurfreesboro, TN
Betty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
read moreAtlanta, GA
Thank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F
read moreDayton, OH
Wife was very pleased with quality of service and professional details. Thanks
George And Aisha J
read moreChicago, IL
Service technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreIndianapolis, IN
Paul did a great job he was fast friendly and courteous
Matthew Murga M
read moreRichmond, VA
Ms Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.
read moreKerrville, TX
Absolutely the best customer service I have ever experienced!
Patrick Greene G
read moreDenver, CO
Joseph was excellent! Efficient and very friendly.
Kaitlin B
read moreMoraine, OH
As expected, the receptionist and technician were very courteous and the work was finished within the specified timeframe. I'm sure I will be back.
Marc M
read moreMoraine, OH
The technician who helped me went above and beyond my expectations. He not only replaced the windshield I needed, he also helped secure my dash that was curling up by the windshield. It worked perfectly. He was timely and the price was very affordable. I definitely would recommend [site] to anybody.
Bruce L.
read moreLivonia, MI, MI
Gene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.
read moreChicopee, MA
Ben was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.
read moreBaltimore, MD
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
read moreHuntington, WV
I am totally impressed by the quality of work and care taken by your technician David and the process by which the windshield was installed. I would highly and ONLY recommend your company to anyone I may know in need of your services. Well done!
Ryan M.
read moreBuffalo, NY
The service,quality of work and people at [site] in Buffalo was amazing! I will definitely recommend them to anyone I know!
Brooke P.
read moreNormal, IL
Great service and prices. Will definitely be my new go-to" place"
Kaprice Grismore G
read moreWinchester, VA
Great price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
read moreOrlando, FL
No store location. Orlando selected to submit.
Peter Spencer-Hayes S
read moreTampa, FL
I am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.
read moreBillerica, MA
To Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
read moreTampa, FL
John was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.
read moreChicago, IL
Patrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreGlendale, AZ
Tech was great
Alan W
read moreOrlando, FL
Albert from the Orlando, FL location was absolutely wonderful. We did not have an appointment, but he was able to accommodate us nonetheless. The technician, Luis, did an amazing job and the windshield looks amazing! The customer service was bar none and Albert did everything he could to make it an easy, comfortable time. I highly recommend [site] for any [Continue Reading]
Jayme C.
read moreLakewood, CO
The technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
read moreBelleville, IL
Jason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.
read morePhoenix, AZ
Technician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo G
read moreChattanooga, TN
James was awesome!! I'm in sales and James done a great job completing the sales process and I will recommend your company to anyone needing glass work.
John P
read moreTampa, FL
I needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreOrlando, FL, FL
Mike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.
read moreOrlando, FL
It was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
read moreLouisville, KY
Brian was very courteous and professional!! Thank you for an outstanding experience!
Georgia H.
read moreFairfield, CT
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
read moreSt. Louis, MO
Your service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.
read moreYonkers, NY
Very nice guy. Very professional and nice.
Heinrich L
read moreColumbus, OH
I really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech.
M. Knopp
read moreNew London, CT
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
read moreWorcester, MA
I was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading]
Michelle N.
read moreWest Palm Beach, FL
Outstanding technician
Dylan Karvin K
read moreNew London, CT
John, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
read moreColumbus, OH
Arrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreLivonia, MI
Well Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
read moreAtlanta, GA
Dear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreChattanooga, TN
Dear Customer Representative, I wanted to take the time to tell you how wonderful the staff at AUTO GLASS SERVICE, an affiliate of yours, located at 5225 Highway 153, Hixon, TN 37343 is. They are a credit to your company. We were on vacation when a wild turkey flew up and hit our windshield; shattering it. We were very lucky [Continue Reading]
William H.
read moreOrlando, FL
Great tech did a great job.
James W
read moreChicago, IL
Customer service was superb, from start to finish we were extremely happy with everything. Thank you!
Kortnie O
read moreJacksonville, FL
Thanks Joey! Very friendly
Cameron H
read moreFt. Myers, FL
Your customer service was Excellent. Windshield broke yesterday evening and was repaired this morning. I am very pleased with the quality of service and how you all repaired my windshield in such a timely manner. Very Pleased. Will refer you to all my friends.
John M.
read moreChicago, IL
HE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer M
read moreGaithersburg, MD
Brandy was prompt, friendly and professional. He represented Auto Glass Service very well!
Kathleen B
read moreTampa, FL
I had my windshield replaced by John and he did an ABSOLUTE FABULOUS JOB!! Accommodated me due to my work schedule and explained what he was doing before he did it. WONDERFUL SERVICE!! I would HIGHLY recommend [site]. THANK YOU for a very positive experience!!!
Tricia B.
read morePeoria, IL
I'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreKnoxville, TN
being an ins. agent referring customers to AGS, always pleased with the work
Michael C
read moreWorcester, MA
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.
read moreJacksonville, FL
Very pleased
Zelda Smith S
read morePhoenix, AZ
a job well done, thank you
David T
read moreNew London, CT
I have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!
Bill G.
read moreLaurel, MD
This company is also the preferred provider of this type of service.
Lana K
read moreSt. Louis, MO
Excellent service. Technician was fast, efficient and courteous. I would definitely use you again! Thanks!
Brian Y.
read moreWorcester, MA
I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading]
David B
read moreMerrillville, IN
Other than my switch got broken, very satisfied customer.Thanks again
Brian Townsend T
read moreLas Vegas, NV
Wow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian K
read morePhoenix, AZ
Very impressed with the service all around.
Mark Cross C
read moreMoraine, OH
Brad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff P
read moreDetroit, MI
Great service!!!!!
Sydney T
read moreChattanooga, TN
James was awesome!
John P
read moreBaltimore, MD
This was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry L
read moreKnoxville, TN
Your technician was absolutely super in every way!
William K.
read moreOrlando, FL
Thank you for turning a stressful moment to a calm solution.
Cara Guettler G
read moreNashville, TN
Very pleased. Went beyond expectations.
Christopher W
read moreRichmond, VA
I was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
read moreChicago, IL
Jesus was very polite and knowledgeable. I was very impressed with his skill and efficiency.
Michael W
read moreKittery, ME
Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read morePeoria, IL
LOCATION: CALEDONIA, IL My location is not available in store Location" options. So l selected Peoria as the best option because I grew up near-by."
Gerald A B
read moreEast Hartford, CT
The entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J.
read moreColorado Springs, CO
Technician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreChicago, IL
James was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N
read moreChicago, IL
Quick, Fast and the guy that did the work wasn't trying to rip me off by having me pay for stuff I didn't need. That's always a plus.
D H
read moreAtlanta, GA
the Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read moreLaurel, MD
Matt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T
read moreNorth Canton, OH
Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read moreSt. Louis, MO
I am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
read moreKnoxville, TN
Very friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreIndianapolis, IN
I would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.
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