Auto Glass Service - Albany

Dear David,
After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is.

My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late in the day, and she was at a meeting off campus when this happened. I called the insurance company (I am in Maryland), got the name of your store, and spoke with Dina. She absolutely took charge of everything, taking down our insurance information, contacting my daughter and assuring me that she would take care of this as if my daughter were her own. And that’s exactly what she did.

She even volunteered (without my asking) to stay late in case my daughter decided to have the car towed to your store. In the end, we did not do so (the towing company in her warranty had to take the car to the nearest dealership at which your store is doing the work), but I was very grateful for the offer.

This morning, Dina called both myself and my daughter, to let us know the status of things. All is moving along wonderfully, thanks to Dina. She took charge in a stressful situation and took care of everything. She took the initiative as well, without my having to ask her this and that.

This email is from a very grateful mother and daughter!

Best regards,

Anne

Anne - Atlanta

I have used this service several times. Great customer service, quality work and convenience. Thanks!

Carol M - San Antonio

Holly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from Auto Glass Service and I would highly recommend this company to anyone. Thank you!

Jennifer P. - St. Louis

Service technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,

NICK KARABETSOS K - Chicago

Appreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.

KEVIN K - Merrillville