Auto Glass Service - Durham

I had an installation today based out of Chicopee, MA. I wanted to let someone know how impressed I was with the service and especially the technician Ben. I wish I had his last name, but his service was outstanding. I am an installation manager for a service company and I continue have to work day in and day out to have my techs demonstrate and execute the exact type of service procedure that Ben completed today. He called in advance, introduced himself, shook my hand, covered the scope of work and cost before the install, completed the install, explained the safety wait time and other necessary precautions, explained the warranty and who I should contact if I have any problems, and completed the transaction and shook my hand again. First class all the way and I could not have written any better of a scenario. Please see that he is recognized for his outstanding efforts.

Derek W. - Chicopee

Chad was very knowledgable, friendly and professional.

JUDITH PRIBISH P - Winchester

I refer all my family and friends to Glass America...nephew Friday after Thanksgiving and Friend was here this AM!

DIANE REISTER R - Livonia

Pete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you Auto Glass Service!

Mary B. - West Seneca

The guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!

JAMIE G - Rochester