Auto Glass Service - New London

Thank You to both Mike & Kathy for making my 1st experience with Auto Glass Service a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and providing me with outstanding customer service when Mike,my Service Technician,replaced my cracked windshield today. I was startled,disappointed and frustrated when a rock had hit my windshield while I was driving. I was very happy that I didn't have to miss any time from work while the work was being done. He performed the work right here in the back parking lot in the shade. He was punctual, professional and courteous. He called me when he arrived and when he was finished. He made sure that I was aware that I should not drive the car for at least an hour for safety reasons. I was very pleased of how convenient this process was from start to finish. Kathy who took my 1st phone call was excellent and very helpful at calling GEICO my car insurance company while I was on the line to arrange and organize everything in 1 phonecall. Thank You to both Mike & Kathy for all your help! It was very much appreciated and I will recommend you to my Family & Friends if they ever need your assistance in the future. Great Teamwork!

Kristi M. - New London

Your technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!

Joseph C. - New London

The staff at Auto Glass Service in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE and deserve great respect for what you do!!! I can not thank you enough.

Lisa B. - New London

I would like to compliment the process from beginning to end. Your technician Robert M. was very professional and the quality of his work is excellent. Thank you for making this a stress free option.

Cheryl M. - New London

The representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend Auto Glass Service.

Jackie J. - New London