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Testimonials What Customers are saying
My Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.
read moreWe had a vehicle theft earlier this week that was devastating and resulted in a broken window. Our homeowner's agent arranged for your company to repair the window and we are more than pleased. When the installer arrived he discovered the wrong window had been ordered and said we may not get it until Friday. I explained our situation and [Continue Reading]
Alice H.
read moreOther than my switch got broken, very satisfied customer.Thanks again
Brian Townsend T
read moreJason did an awesome job. Very professional.
Richard Buesking B
read moreScott Clark is an awesome technician. He explained his work while I watched. He presented great customer service. I work at Kohls and customer service is very important. Scott answered any questions I had in a professional manner. He had a great attitude too which is another important factor when dealing with customers. I will definitely recommend this company again. [Continue Reading]
Lawrence Pedley P
read moreI dealt with Keith from Canton, OH - and he was excellent to deal with. Very personable, friendly, and knowledgeable. From the first phone call, then to the visit at the house, he was very respectful and down to earth.
Nate K.
read moreTechnician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo G
read moreWell Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
read moreMy service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers.
Tracy L. - Tampa, FL
read moreThe tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read moreKeith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.
read moreService tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt V
read moreThe Technicians that installed my windshield were phenomenal, they treated my truck as if it was their own, it looks better than brand new!
Kevin M. C
read moreAlbert M. and Herb were so efficient, effective, and kind during this stressful period. They were very assuring and competent. I especially appreciated Albert's understanding of the situation and his way of relieving my stress.
Madaline O.
read moreI am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading]
David B
read moreBrad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M
read moreThank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.
read moreMy technician was great and very thorough. His seal on the glass is as good as factory.
Charles I
read moreJohn was awesome! I called Enfield Ct store which is not in your locator listing. Peg Kelly
Margaret K
read moreI was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.
read moreThe technician was professional, polite, and very efficient. I will recommend him to everyone!
Rose Thrush T
read moreTHANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.
read moreMatt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T
read moreKathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.
read moreVery courteous and friendly technician. Did a great job, quickly.
Christena G
read moreWow! Super fast informative service. Pardon my French but Kris is a fucking rock star!
Brian K
read moreREALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
read moreGentlemen: Just a note to let you know that we recently received outstanding service from [site] in Murfreesboro, Tennessee. I had a family medical emergency while Mr. Ellis Brandan was installing the windshield on my van. I needed to meet my young daughter at the doctor and was not able to use the van. Mr. Brandan volunteered to take me [Continue Reading]
John G.
read moreFrom the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.
read moreJeremy was the one to put the glass in. He was a very nice and professional person and did an awesome job.
David Standifer S
read moreTechnician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma H
read moreCustomer service was superb, from start to finish we were extremely happy with everything. Thank you!
Kortnie O
read moreVery fast
Horacio Vargas Salazar V
read moreThe tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica P
read moreSo Far So Good
Robert W
read moreThese guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational.
Craig M.
read moreI had used [site] before to repair my windshield. It was just a pin hole that they plugged up. And the windshield never cracked from it. This winter (2011) I got a crack in the front windshield. This time I wanted to come to the shop. I have never been so happy with the service from the initial call to [Continue Reading]
Felicia V.
read moreThank you for coming on short notice especially before we leave for out of town trip.
Staci W
read moreWe were totally pleased. Thank you, Doug!
Barbra D
read moreJim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreBilly, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company.
Christine T
read moreThe Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
read moreMy service tech was very nice & courteous
Kathy H
read moreIt was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
read moreSee comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon L
read moreJoe, the service technician that came out to repair my windshield, was meticulous in his work and very courteous. He explained the warranty and what to look for in the future with chips that can be filled to prevent cracking.
Courtney L
read moreSteve did an extra special job. I am very happy.
Michael R
read moreI was very impressed with the services provided by Auto Glass Service. They got me an appointment right away and the technician arrived at the very beginning of the time window which made it convenient for me to get on with my day. My technician was extremely professional, friendly and quick.
Corrine J. - Merrillville, IN
read moreBill was very Professional and Polite. He is a great Service Technician.
Fred Furlano F
read moreGreat tech!
Tom Young Y
read moreTechnician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.
read moreDear David, After receiving such attentive assistance from Dina in your Atlanta location, I asked her to give me your name so that I could send you an email letting you know how great she is. My daughter goes to school in Atlanta, and someone threw a rock into her window yesterday afternoon and stole her GPS. This happened late [Continue Reading]
Anne
read moreCarol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.
read moreGreat all around job, Thanks !
George E
read moreI initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani B
read moreThank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy S
read moreCost was very reasonable.
Douglas Chapman C
read moreExcellent service.
Virginia C
read moreTom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with.
Henry B.
read moreGlassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green G
read moreI was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.
read moreJohn, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreJason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy A
read moreTech was super nice and courteous!
Dana A
read moreJames was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N
read moreChris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading]
Megan C
read moreGive Don Pirillo A raise. He returned the call in hours and had the appointment to install the the broken window. The repair crew called to insure the appointment. Showed up when expected and did a great job.
Michele H
read moreGene, the glass tech, was very nice and answered any questions I had. He worked fast and cleaned up after. I was very happy with my repair!
Sandy B.
read moreDave is an outstanding employee
Charles L
read moreBen, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you!
Peter R.
read moreWhen I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
read moreCourteous, timely, good price. Can't beat their service and price.
Mike H
read moreTechnician was quick and efficient. Very friendly and professional
Susan Jimenez J
read moreAs a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M.
read moreGive the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
read moreI have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice [Continue Reading]
Chris H.
read moreJeffery was absolutely wonderful
Kevin B
read moreGreat price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
read moreInstaller Carlos is skilled!
Paul H
read moreWill, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job [Continue Reading]
Sandra C.
read moreI really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech.
M. Knopp
read moreFast friendly service
Kristyn L
read moreJohn was on time and did an excellent neat removal and installation.
David Charvat C
read moreMy Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
read moreI contacted another glass company prior to calling [site]. The price quoted by [site] was quite a bit less. The other company wanted to charge to come to my home to replace the glass in addition to much higher rate for the install. When I stated the price was too high they wanted to negotiate. [site] gave me the best [Continue Reading]
Patsy H.
read moreI work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading]
Lisa P.
read moreJeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker W
read moreMy tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.
read moreExcellent service. Great job done by tech and fast too.
Robert L
read moreThe windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie C
read moreWhen installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William W
read moreAppreciate you coming on Christmas Eve. Bill was very accommodating and did an excellent job with locating me at my place of employment to perform his task.
Kevin K
read moreChris was great and made my experience completely hassle free!
Rudy M
read moreI was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreErik was on time and very professional, his work ethic is top notch, will recommend to friends and family for auto glass needs.
Dilcia Luciano/ Pacesetter Personel L
read moreJust wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read moreSteve did an extra special job. I am very happy.
Michael R
read moreI can't believe how quickly and efficiently my glass was installed. We were very traumatized by the tornado that took the auto glass out. Getting it fixed was virtually painless. Jay was very courteous and did an outstanding job. Friendly, knowledgeable ...couldn't ask for better. Will definitely recommend in the future.
Dorothy U.
read moreKris was friendly and did an excellent job.
David A
read moreBrian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
read more