Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Thank you
Mark M
read moreTHANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.
read moreYour technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.
read moreJay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.
read moreGreat Work - courteous staff - quick change out of windshield and quality work!
Andres Alvarado A
read moreBen was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.
read moreGreat tech did a great job.
James W
read moreThank you for your prompt service.
Eric L
read moreI am very satisfied with the whole service. Thank you
Kelly K
read moreI am very please with the work done. The technician was very professional, and fast and did a great job.
Debra Ann Richardson R
read moreI've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreJOE WAS AWESOME AS USUAL!
Ed Bozarth Chevrolet / Aurora B
read moreWe were totally pleased. Thank you, Doug!
Barbra D
read moreThe technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
read moreFrom the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great [Continue Reading]
Brendan S.
read moreI work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.
read moreBetty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
read moreThe Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn C
read moreBen was my technician, and he was just wonderful. He came to my house to do the job, and he was pleasant, courteous, efficient, thorough...I couldn't have asked for more.
Amy W.
read moreSuch great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreExcellent service. Great job done by tech and fast too.
Robert L
read moreThe technician, Joe Flanagin, was VERY professional in his work and as a person!
Jeff B
read moreSo Far So Good
Robert W
read moreThe Technicians that installed my windshield were phenomenal, they treated my truck as if it was their own, it looks better than brand new!
Kevin M. C
read moreAmazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
read moreVery quick and friendly customer service rep and technician. I was very happy with the cost and service! Thank you!
Amber Montoya M
read moreBen, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
read moretechnician was fine
Frank Workman W
read morePatrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreJason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean S
read moreOur service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
read moreMike did a great job! Very fast and professional!
Desiree B
read moreKeith N. was the installer. He was very professional and informed me on how the installation would proceed. His work was very neat and when it was finished, was a top notch job. Terrific job on Keith's part. Thanks.
Thomas M.
read morePaul was extremely helpful, professional, and knowledgeable. I will be recommending him to friends and family!
Andrea M
read moreI called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick S
read moreThe customer service rep on the phone was absolutely wonderful in helping me deal with my insurance company, and the tech sent to do my car came and picked up my car, brought it back to the shop while I was at work, and dropped it back off for me..THANKS SO MUCH! It was so easy and everyone was extremely [Continue Reading]
Jackie D.
read moreDonnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John H
read moreJeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg M
read moreI was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
read moretechnician was great,proffesional, courteous,and very good at his job.
Jack W
read moreYour service technician was fantastic. I would not change a thing.
Howard H.
read moreIf we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Z
read moreI really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech.
M. Knopp
read moreTelephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations.
Mike R.
read moreJeffery was awesome, he was on time & very good at his job. He explained about a leak we had & even showed us how to fix it if it happened again. Great technician
Diane M
read moreGreat price, great service! Eric, my tech showed up on time. I had to leave for work, and took my other car. Eric called me an hour later to tell me one windshield wiper arm had broken during the install, and that he had a new one on order. Later that day the broken part was replaced free of charge! [Continue Reading]
Butch H.
read moreAlex R. was my technician and he was awesome, very professional and meticulous. I am extremely pleased with his work. Thanks so much.
Linda N.
read moreThank you for coming on short notice especially before we leave for out of town trip.
Staci W
read moreRod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.
read moreChris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading]
Megan C
read moreVery fast
Horacio Vargas Salazar V
read moreWife was very pleased with quality of service and professional details. Thanks
George And Aisha J
read moreIt was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
read moreJames was awesome!
John P
read moreVery pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M.
read moreThanks Joey! Very friendly
Cameron H
read moreTo Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
read moreFar exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.
read moremy technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreJason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.
read moreVery nice to work with
Jeff H
read moreI'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreTech was very good thank you
Alan W
read moreVery impressed with the service all around.
Mark Cross C
read moreThe tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the [Continue Reading]
Carolyn T.
read moreAlready recommended to several neighbors
Amanda Arcati A
read moreThank you so much, my technician was very kind, friendly, and did an awesome job!
Melissa Mazurowski M
read moreHaven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreMy Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B.
read moreI appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao R
read moreThis was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry L
read moreWhen installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William W
read moreAbsolutely the best customer service I have ever experienced!
Patrick Greene G
read moreKirk was very efficient & polite. Thank you for great & speedy service!
Conni T
read moreBrad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff P
read moreVERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell M
read moreCourteous, timely, good price. Can't beat their service and price.
Mike H
read moreExceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read moreTechnician was very polite and professional.
Daniel Korinek M
read moreGreat service all around.
Joshua S
read moreSteve did an extra special job. I am very happy.
Michael R
read moreSamuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa C
read morethe Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read moreThank You very much!!!!!!
Amy F
read moreExcellent service all around
David P
read moreDid a great job!
Ron Z
read moreTom, the tech. was great. Arrived even ahead of my expectations. Great service, courteous, just a pleasure to meet and work with.
Henry B.
read moreBoth phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice!
Megan W.
read moreI am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.
read moreJohn, Wendy, & Kathy could not have been any more helpful & professional - a great experience ... and the replacement windshield made the whole car seem like it was new! I will happily share my experience with my friends & neighbors!
Eve S.
read moreSteve did an extra special job. I am very happy.
Michael R
read moreI needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreDear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.
read moreI have used this service several times. Great customer service, quality work and convenience. Thanks!
Carol M
read moreVery friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreTeck guy was great and perfection
Spyridon Rousselatos R
read moreAs a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading]
Mark M.
read moreVery convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
read moreVery fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreWilliam was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
read more