Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
He got here earlier than expected and he did an amazing job. It was quick and he was very nice and friendly.
Rochelle M
read moreDonnie was excellent! He took the time to ensure the car was completely clear of any glass. The work was perfect. Would recommend him highly!!
Denise B
read moreSteve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.
read moreI was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.
read moreVery curtious and polite.
Karen Hancock H
read moreHad my windshield replaced last week while at work. GREAT JOB! Fast, friendly & professional. The tech even saved my Michigan State emblem.
Connie W.
read moreexcellent service
Winfred James Bull Jr B
read moreVery pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M.
read moreI have nothing but positive comments to make. Wendy at the office handled much of the dealings with my insurance company and Rich, the technician was excellent and professional. From the time I called my Agent, it was all handled within 30 hours without having to leave my home. Need I say more!
Bill G.
read moreI work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading]
Lisa P.
read moreI was absolutely 100% satisfied from the original phone call that was made. The technician who installed it was very knowledgeable and he explained each step of the installment. He did a beautiful job and it looked great when he finished. He was extremely courteous and knew exactly what he was doing.
Eleanor G.
read moreMike did a great job! Very fast and professional!
Desiree B
read moreJohn was extremely accommodating with my schedule. He was friendly and explained everything that needed to be done. He did an outstanding job and I can't thank him enough for bringing a smile to my face and sanity to a chaotic day!
Maureen P.
read moreWas very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.
read moreVery fast
Horacio Vargas Salazar V
read moreScott Clark is an awesome technician. He explained his work while I watched. He presented great customer service. I work at Kohls and customer service is very important. Scott answered any questions I had in a professional manner. He had a great attitude too which is another important factor when dealing with customers. I will definitely recommend this company again. [Continue Reading]
Lawrence Pedley P
read moreThank you.
Jeffrey P
read moreGreat all around job, Thanks !
George E
read moreMy technician did an amazing fast and efficient job.
Brenda B
read moreArrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreMichael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M.
read moreChris was great and made my experience completely hassle free!
Rudy M
read moreEric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo H
read moreBilly, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company.
Christine T
read moreI would personally like to thank Bill for replacing my rear window, he did excellent work in a timely manor and was 100% courteous to my family and I. I would recommend him to anyone! Thanks again!
Kristen T.
read moreMy technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.
read moreThe technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.
read moreGreat professional job
Michael E. H
read moreAppreciated the work done in my garage rather than driving up to your workshop.
Mohammed S
read moreThe technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F.
read moreI appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao R
read moreGreat Work - courteous staff - quick change out of windshield and quality work!
Andres Alvarado A
read moreKathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S.
read moreHolly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!
Jennifer P.
read moreDevon, the service tech, did a great job, very professional, on time, and finished fast.
Scott D.
read moreBill was very Professional and Polite. He is a great Service Technician.
Fred Furlano F
read moreTo Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
read moreI was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreExcellent service all around
David P
read moreI would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg B
read moreI am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.
read moreWe were pleased with the service at our home. There were advanced calls to let us know when the tech would arrive. Mike was courteous, friendly, and knowledgeable-providing info and instruction.
Shirley S.
read moreJason was very nice, and did a fantastic job!
Brenda D
read moreMy technician was great and very thorough. His seal on the glass is as good as factory.
Charles I
read moreUnbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan B
read moreKeith N. did an excellent job of servicing the claim from the beginning to the end. I would use [site] in the future based on his customer service and professional approach to his work.
Wayne B.
read moreExceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read moreI was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company.
Richard F.
read moreI decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
read moreDavid was Outstanding!
Gen Dempsey Kee D
read moreJOE WAS AWESOME AS USUAL!
Ed Bozarth Chevrolet / Aurora B
read moreService technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreThe technician who helped me went above and beyond my expectations. He not only replaced the windshield I needed, he also helped secure my dash that was curling up by the windshield. It worked perfectly. He was timely and the price was very affordable. I definitely would recommend [site] to anybody.
Bruce L.
read moreJeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B.
read moreVery pleased
Zelda Smith S
read morePatrick This is a resend of my earlier screwed up response
Edward N
read moreThe technician just left my house. The job was done perfect! My windshield is in, the car is clean, and your technician was a true professional! Because of my experience this morning, I will send friends and family to [site].
John G.
read moreCourteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
read morePatrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreDid a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read moreThis was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.
read moreJoe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette R
read moreChad was very knowledgable, friendly and professional.
Judith Pribish P
read moreBrad is very good at what he does. Great job!
Lee R
read moreThe tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read moreExcellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
read moreTech was very good thank you
Alan W
read moreRich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo A
read moreSuch great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreErik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
read moreThe Service Technician, Jessy, is kind, professional, and very knowledgeable. It was 100 degrees but he took the time to explain to me in full all that he did and all my options if there are any problems - making customer service his top priority.
Vicky T.
read moreJohn was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B.
read moreI called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick S
read moreMy tech was Steve B. Very courteous and extremely professional. He told me what needed to be done, how he was going to do it, and how long it would take. And he was right on target with the completion time. My first experience with your company leaves a good impression and I'll recommend you to my friends. Thanks!
Jack W.
read moreI am very satisfied with the whole service. Thank you
Kelly K
read moreVery nice guy. Very professional and nice.
Heinrich L
read moreDanny was very professional in performing his work.
Sarah P
read moreI was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
read moreVery good experience! Thank you
Lori S
read moreJohn, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S.
read moreCouldn't have been any easier.
Christopher M
read moreMy service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W
read moreGreat tech!
Tom Young Y
read moreI was very impressed with the services provided by Auto Glass Service. They got me an appointment right away and the technician arrived at the very beginning of the time window which made it convenient for me to get on with my day. My technician was extremely professional, friendly and quick.
Corrine J. - Merrillville, IN
read moreGreat service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreJohn was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.
read moreExcellent service delivered as promised.Excellent value.
Herbert E
read moreI owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
read morefast courteous polite made me want to break the windshield again
Larry N
read moreThe customer service rep on the phone was absolutely wonderful in helping me deal with my insurance company, and the tech sent to do my car came and picked up my car, brought it back to the shop while I was at work, and dropped it back off for me..THANKS SO MUCH! It was so easy and everyone was extremely [Continue Reading]
Jackie D.
read moreThe staff at [site] in New London CT is amazing. Scheduling an appointment and customer service are EXCELLENT!! I will definitely recommend this company to everyone I know. They saved me $550 that I would have paid to the dealer. Thank You Wendy, Kathy and mostly John, the technician who fixed my window. You folks are TOP OF THE LINE [Continue Reading]
Lisa B.
read moreDear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.
read moreThe tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K.
read moreVery nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.
read moreManny was an excellent tech. He was very polite and informative. He even saved my parking sticker and re-applied it to the new windshield. Thanks!
Mike C.
read moreExcellent workmanship. i PAID OUT OF MY POCKET. I DID NOT USE MY INSURANCE. YOUR PRICES WERE VERY REASONABLE
Saundra S
read moreService tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt V
read moreI was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 [Continue Reading]
Michelle N.
read moreVery fast and super nice!
Leslie R
read more