Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Completely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A
read moreExcellent service. Great job done by tech and fast too.
Robert L
read moreChris was great and made my experience completely hassle free!
Rudy M
read moreArrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read moreVery nice and very good job.
Winford H
read moreThe technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreWilliam was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
read moreTech was very good thank you
Alan W
read morevery good experience overall
Michael Napolitan N
read moreI had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson R
read moreCraig was very friendly and professional.
Lanson K
read moreThey were early for appointment which is a very nice surprise. Professional attitude and friendly
Stephen C
read moreI've had many windshield replacements over the years. This was one of the best!
Dennis K
read moreWhat a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read moreWhen installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William W
read moreDear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.
read moreI was very please with the service that I received and the job that was done, replacing my windshield. The technician, George F., was such a awesome young man. Very knowledgeable and answered all my questions. Thank you for such good service.
Joyce H.
read moreBrandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A
read moreDear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She [Continue Reading]
Judy H.
read moreI would like to thank Mr. J. Foster for making my visit a pleasant one. He was very professional, courteous, and worked to get me in the very day of my windshield mishap. It was a true pleasure to do business with him. If I ever need another windshield, I will call [site] and I will definitely recommend your St. [Continue Reading]
Jaemi L.
read moreI thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude!
Niki N.
read moreBrad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M
read moreJim was very courteous and neat. Thank you Jim!
Quail Auto J
read moreVery fast
Horacio Vargas Salazar V
read moreThe tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read moreJay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.
read moreThis technician exceeded my expectations! He was so accommodating and friendly and even brought my keys to the location of my appointment!
Monica Nowak N
read moreI'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P.
read moreExcellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
read moreI needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S.
read moreHeather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti C
read moreGreat service and prices. Will definitely be my new go-to" place"
Kaprice Grismore G
read moreThank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R
read moreWife was very pleased with quality of service and professional details. Thanks
George And Aisha J
read moreJim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreJason, the technician, was very professional and courteous.
Guy C
read moreVERY PROFESSIONAL AND FAST EXCELLENT JOB....DM
Don Maxwell M
read moreDear Customer Representative, I wanted to take the time to tell you how wonderful the staff at AUTO GLASS SERVICE, an affiliate of yours, located at 5225 Highway 153, Hixon, TN 37343 is. They are a credit to your company. We were on vacation when a wild turkey flew up and hit our windshield; shattering it. We were very lucky [Continue Reading]
William H.
read moreFor the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis B
read moreMy tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.
read moreDid a great job!
Ron Z
read moreMike did a great job! Very fast and professional!
Desiree B
read morePeter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreDonnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing.
Nick N
read moreVery quick and friendly customer service rep and technician. I was very happy with the cost and service! Thank you!
Amber Montoya M
read moreJesus was very polite and knowledgeable. I was very impressed with his skill and efficiency.
Michael W
read moreQuick, easy and nice/friendly technician. Would recommend any day
Marquis Kirkwood K
read moreI was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
read moreJason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean S
read moreMs Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F.
read moreYou folks do nice, neat, and competent work with talented, skillful, and pleasant technicians. This was my second window replacement and both were pleasant experiences.
Albert W.
read moreMichael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M.
read moreJohn was extremely accommodating with my schedule. He was friendly and explained everything that needed to be done. He did an outstanding job and I can't thank him enough for bringing a smile to my face and sanity to a chaotic day!
Maureen P.
read moreWas very pleased with service and time to get job done.
Walter F
read moreJoseph was excellent! Efficient and very friendly.
Kaitlin B
read moreExcellent replacement job, courteous and knowledgeable technician. I'm well pleased.
Paul C.
read moreI am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book.
Ian S.
read morePatrick was extremely courteous and helpful with information about the process and did a great job, the area he worked in was spotless. My experience from scheduling to completion was superior and I would highly recommend Gerber Collision for their services
Deborah Perez P
read moreSuch great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreWe were totally pleased. Thank you, Doug!
Barbra D
read moreThe Tech (Antony Servidio) who installed the windshield was Very polite and Very informative. The location was Austin, TX.
Shawn C
read moreMy service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers.
Tracy L. - Tampa, FL
read moreMike was our service tech. He was very courteous and professional. Would recommend him and the company to our family and friends. Thank you!!
April Shepherd S
read moreI was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano G
read moreThank you for your excellent service.
Grace Juilano J
read moreI have a compliment to give your Indianapolis store. My husband had a windshield break on a car he was working on so he had our daughter call to get a price for the windshield from one of your competitors. She thought the price was too high and so she called [site]. She said that she was treated so nice [Continue Reading]
Chris H.
read moreI would like to compliment the process from beginning to end. Your technician Robert M. was very professional and the quality of his work is excellent. Thank you for making this a stress free option.
Cheryl M.
read moreJohn was right on time,as promised- neatly dressed, under the circumstances, informative and completed ALL the work (FULL replacement of my windshield) in about 40-45 minutes; start to finish. He was very affable and friendly and answered ALL questions asked of him-I MOST CERTAINLY WOULD RECOMMEND YOUR COMPANY TO ANYONE WHO REQUIRED YOUR SERVICE.
Paul T.
read moreSteve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.
read moreYour service technician was fantastic. I would not change a thing.
Howard H.
read moreDid a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read moreErik was very pleasant and professional!He called first thing to give me the eta on when he will be at my residence and followed by another call to let me know when he is on his way. He did a very thorough job.
Michelle D
read moreThe technician was great. Very personable and trustworthy. The customer service representative was great, too.
Sara E.
read moreKeith worked a miracle for me. I was scheduled to leave Feb 17th and that was the earliest day [site] could schedule my windshield to be replaced. Keith phoned me on Tuesday, the 15th and asked if he could come on Wednesday afternoon. He worked his schedule around my travel plans even though he had a full schedule. I feel [Continue Reading]
Laura S.
read moreJames was awesome!
John P
read moreBetty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M.
read moreYour service was fast and the technician was very courteous. I would recommend your company to anyone. Thanks again
Daniel H.
read moreExcellent
Pat M
read moreCory, the tech, came out of his Fort Myers area to do my repair in St Petersburg and he was wonderful. He explained everything, was very patient, and the car looks great. Completely satisfied the installer was a gem! Thanks again!
Alberta O.
read moreJohn was awesome! I called Enfield Ct store which is not in your locator listing. Peg Kelly
Margaret K
read moreDonnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John H
read moreService guys are great couldn't be more happy with the work that was performed
Adam R
read moreThe technician, Joe Flanagin, was VERY professional in his work and as a person!
Jeff B
read moreService technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreThe Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.
read moreI am repeat customer and I can't express how great the customer service is with Auto Glass Service and they have great prices. Both the customer rep and the technician, Jim, were both very personable. Jim did a very professional job. He was highly skilled and very proficient at his job. I highly recommend them. Thanks!
Lisa R
read moreAuto Glass Service Service Technician was very curtious and done an excellent job. Thanks for a great experience.
Ron V
read moretechnician was fine
Frank Workman W
read moreBurt was excellent!!
Mark Peacock P
read moreJason was extremely well mannered and polite. Told me exactly what he would do and did a very efficient job. Thank you, Jason.
Joleen Hunt H
read morefrank from lee rd Rochester ny. he was very good.
Andrew Dambrosia D
read moreThank you!
Marcus M
read moreHe did a good job
Bendu W
read moreBrad is very good at what he does. Great job!
Lee R
read moreWe had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
read moreTechnician was very nice very polite had a good experience with Auto Glass Service and definitely will use your services again if needed.
Emma H
read moreDear Mr. Rohlfing, Today, [site] came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm [Continue Reading]
Tyndale C.
read moreI owned my own body shop and saw many window installations. Your tech, Mike Fritzke, was friendly, courteous and did the best windshield installation I've ever seen. Everything was done perfectly and correctly in a timely manner. I appreciate the great work
Joe A.
read moreJason was very nice, and did a fantastic job!
Brenda D
read moreSteve the technician went beyond his duties as customer service was a 100% from him. I loved his work and his performance, and I am a loyal customer to [site]. I will always recommend customers to [site]. Steve is the only person that has done work to my car, because he cares about the quality and I will always be [Continue Reading]
Anthony C.
read more