Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Very nice to work with
Jeff H
read moreTech was very good thank you
Alan W
read moreJeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B.
read moreVery courteous and friendly technician. Did a great job, quickly.
Christena G
read moreJohn did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert G
read moreThe service,quality of work and people at [site] in Buffalo was amazing! I will definitely recommend them to anyone I know!
Brooke P.
read moreJeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg M
read moreJohn was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Auto Glass Service again.
Amber T
read moreBurt was excellent!!
Mark Peacock P
read moreMy service tech, Pete, was very courteous and the window on my Subaru looks great. Thanks for great service.
Evelyn B.
read moreSo Far So Good
Robert W
read moreMy daughter changed to the wrong insurance company. Found out you get what you pay for. On Christmas eve. I tried to help her by calling Roger Phegley to find out who they would recommend to use to fix her windshield. They gave me your number. I called and got your salesman in the office doing paper work and he [Continue Reading]
Melvin M.
read moreThe technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreEduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand S
read moreTechs were very courteous.
Nabil S
read moreYour servicemen Bill E. and Jesse F. were EXCELLENT. In this day and time you can't find people like them. Their expertise, customer service and knowledge was refreshing. I would recommend your service persons and your company to everyone. Thank you for caring enough to hire people like them . My experience was wonderful from beginning to the end starting [Continue Reading]
Ernestine L.
read moreThe Glass Tech, Keith N., was very professional. He went well and beyond his duties to make us satisfied customers. He did a great job. He was very professional and courteous. We will gladly recommend [site] to our family and friends.
John B.
read morethe Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read moreThe guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G
read moreI am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
read moreAwesome!!! Courteous! Fast! Highly recommended!
Wendy Hronek H
read moreThank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy S
read moreREALLY Awesome services, my Tech named Ron was great. I have already told two friends AND my local service garage owner to partner with you!!
Neil G
read moreBilly, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company.
Christine T
read moreExcellent
Pat M
read morePeter was excellent to deal with and so was his co-worker( I didn't catch his name) Appreciate the great work!
Michael Hughes H
read moreGreat all around job, Thanks !
George E
read moreSteve F. was the person who installed my replacement window. I was able to watch him work and was very impressed with his expertise, the careful nature of his work and the quality of the finished job.
Donald H.
read moreIt was a pleasure!
Robert J
read moreThe Technicians that installed my windshield were phenomenal, they treated my truck as if it was their own, it looks better than brand new!
Kevin M. C
read moreI appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao R
read moreTeck guy was great and perfection
Spyridon Rousselatos R
read moreI am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P.
read morePete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.
read moreHaven't driven away with the vehicle yet but thus far all went very well.
Regina S
read moreI was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
read moreAs a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M.
read moreThe rep. & technician were very professional & courteous. The tech did an excellent job on my front window. In fact the environment was warm and friendly. I definitely would recommend [site].
Mercurio B.
read moreExcellent workmanship. i PAID OUT OF MY POCKET. I DID NOT USE MY INSURANCE. YOUR PRICES WERE VERY REASONABLE
Saundra S
read moreGreat experience. Very prompt arrival and quick service! I feared we may be waiting around all day but not at all. Thank you for great service esp on Christmas Eve!
Margaret L
read moreI just had my windshield replaced this morning by your company. Thank you very much for your service. Overall excellent experience! My scheduled time was at 9:00 AM and the technician, Thomas P., arrived at 8:21. I was impressed by the quality of work as well as the prompt and polite customer service. I would certainly reccomend your services.
Christopher S.
read moreVery pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.
read moreVery fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreJoe, the service technician that came out to repair my windshield, was meticulous in his work and very courteous. He explained the warranty and what to look for in the future with chips that can be filled to prevent cracking.
Courtney L
read moreJoel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
read morePaul did a great job he was fast friendly and courteous
Matthew Murga M
read moreAbsolutely the best customer service I have ever experienced!
Patrick Greene G
read moreWilliam was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
read moreAmazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A
read moreJeremy was the one to put the glass in. He was a very nice and professional person and did an awesome job.
David Standifer S
read morebeing an ins. agent referring customers to AGS, always pleased with the work
Michael C
read moreYour technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.
read moreJohn was very informative and beyond reproach. He rendered good customer service and should be commended on his actions.
Kevin A.
read moreI would definitely recommend anyone to you guys thank you very much,, Bonnie Bragg
Bonnie Bragg B
read moreChad was very knowledgable, friendly and professional.
Judith Pribish P
read moreJeffery was awesome, he was on time & very good at his job. He explained about a leak we had & even showed us how to fix it if it happened again. Great technician
Diane M
read moreTo Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
read moreBrandy was prompt, friendly and professional. He represented Auto Glass Service very well!
Kathleen B
read moreI decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
read moreExcellent service. Great job done by tech and fast too.
Robert L
read moreWhat a pleasant experience. The tech kept using my first name which actually made me feel like he was talking "to" me and not just there to do a job. He explained everything so that I completely understood the procedure. This was A+ service and I will recommend [site] to everyone. Thank you very much.
Sheri H.
read moreTECH WAs great good job....
Richard S
read moreExcellent service. Technician was fast, efficient and courteous. I would definitely use you again! Thanks!
Brian Y.
read moreHeather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti C
read moretechnician was fine
Frank Workman W
read moreWe were totally pleased. Thank you, Doug!
Barbra D
read moreTechnician was quick and efficient. Very friendly and professional
Susan Jimenez J
read moreThis was the best experience I've had with a windshield replacement. Ben, the technician, was very respectful and professional. The best.
Monica B.
read moreYour technician was absolutely super in every way!
William K.
read moreJust a quick note to say what a great job your representative just did in installing a new windshield. The temp was 93 with a heat index of 106 and installed in less than an hour in a very professional manner. He did a great job in some very tough physical conditions.
Tim M.
read moreThe Glass Tech that changed the glass was friendly, polite, and did the job quickly. He was genuinely concerned about my satisfaction of the service and I always appreciate that.
Luke H.
read moreTechnician went above normal job to help me out THANKS
Norban Jacobson J
read moreInstaller Carlos is skilled!
Paul H
read moreJust wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read moreService was courteous. prompt and helpful with a very reasonable price
Andrew F.
read moreI am repeat customer and I can't express how great the customer service is with Auto Glass Service and they have great prices. Both the customer rep and the technician, Jim, were both very personable. Jim did a very professional job. He was highly skilled and very proficient at his job. I highly recommend them. Thanks!
Lisa R
read moreWhen installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William W
read morefast friendly service
Mary Freestone F
read moreCraig was very friendly and professional.
Lanson K
read moreJim was very courteous and neat. Thank you Jim!
Quail Auto J
read moreThank You very much!!!!!!
Amy F
read moreDid a great job put it in same day as call and was very pleased thank you.
Bradley D
read moreMy tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.
read moreOutstanding technician! He's a credit to the company!
Paul C
read moreMario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreI was exceptionally satisfied with my technician George F. He was very professional and performed his job to perfection. He also explained the warranty info as far as what is covered and what would not be covered in detail and made sure I was completely satisfied with the work before leaving by doing a once over with me regarding the [Continue Reading]
Barbara M
read moreMia, Sherry, and Dwight did an excellent job handling my windshield replacement. I never thought the process would be easy and they made it just that. I will definitely recommend you all to friends and family.
Doug W.
read moreI just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.
read moreThe technician who helped me went above and beyond my expectations. He not only replaced the windshield I needed, he also helped secure my dash that was curling up by the windshield. It worked perfectly. He was timely and the price was very affordable. I definitely would recommend [site] to anybody.
Bruce L.
read moreexcellent service
Winfred James Bull Jr B
read moreKeith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
read moreYour service technician was fantastic. I would not change a thing.
Howard H.
read moreTheresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company.
Melanie S.
read moreRod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.
read moreJoseph was excellent! Efficient and very friendly.
Kaitlin B
read moreJohn the Service Technician was great! He actually vacuumed the matts and cleaned up a shoe scuff mark. A very friendly and nice guy.
William H
read moreGive the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
read moreKeith N. took my call, and was very courteous and went out of his way to pick up glass for me the same day I called. The technicians, Rod and Troy were very helpful telling me what I needed to do so that my windshield would not have pressure problems. Overall great experience from start to finish. Thanks!
Daniel S.
read moreOutstanding technician
Dylan Karvin K
read moreCarlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
read more