Customer Evaluation Form
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.
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Testimonials What Customers are saying
Eric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo H
read moreFast friendly service
Kristyn L
read moreThe tech was great very friendly and professional.
Armando Perez P
read moreTheresa was most helpful and courteous. Troy, the glass tech, was very nice to deal with and most knowledgeable in his field. Many thanks to both. I will highly recommend your company.
Melanie S.
read moreTim, the Glass Tech, was extremely friendly and helpful, as was the Customer Service Rep, Diane. Would definitely recommend this company to friends and family.
Marie D.
read moreThe tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the [Continue Reading]
Carolyn T.
read moreExcellent job and repaired quickly for a reaonable price, thanks!
Grant S
read moreBen, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
read moreBrian was very courteous and professional!! Thank you for an outstanding experience!
Georgia H.
read moreSteve B. was great! He called and told me when he would arrive, and then he called when he was on his way. He was prompt, efficient, careful, and did a great job!
Connie S.
read moreAlways great service
Charlie'S Auto S
read moreIt was a pleasure to meet Mike and have him replace the windshield. He was extremely professional we need more people like him in the service industry.
Robert T
read moreService technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreI am very satisfied with the whole service. Thank you
Kelly K
read moreVery pleased with service and professional! ????
Lonnie Setliff S
read moreChris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading]
Megan C
read moreGot my window in the next day. With the weather most companies would have rescheduled but your technician got it in. Absolutely excellent service.
Mike J
read moreTelephone rep Linda was very helpful and service tech Brandon did a great job. Overall experience with [site] exceeded expectations.
Mike R.
read moreHeather was wonderful. Professional, courteous, and kind! Matt was also the same as above.
Debra Colletti C
read moreYour technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C.
read moreI am very satisfied with the all service.
Miguel B
read moreDonnie was on time and communicated very effectively. He was called me before, during and after the installation. I appreciate the great work he provided me. Thanks!
John H
read moreOther than my switch got broken, very satisfied customer.Thanks again
Brian Townsend T
read moreService guys are great couldn't be more happy with the work that was performed
Adam R
read moreEveryone was very nice.Could have not asked for a better group of people.
Carlos Y
read moreDavid was professional and confident when he came to put in the windshield. He made me confident that he could do the work right.
Claire S.
read moreArrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
read morevery prompt service & pleasant experience.
Rachel M
read moreDear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and [Continue Reading]
Vincent And Jennifer R.
read moreThe technician who worked on my car was so professional and friendly.
Vlatko D
read moreHolly M., the Customer Service Rep, was very friendly and professional. The Service Technician, Bill, was courteous, accommodating, and efficient. I am very pleased with the overall service from [site] and I would highly recommend this company to anyone. Thank you!
Jennifer P.
read moreFirst time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S
read moreI had my windshield replaced by John and he did an ABSOLUTE FABULOUS JOB!! Accommodated me due to my work schedule and explained what he was doing before he did it. WONDERFUL SERVICE!! I would HIGHLY recommend [site]. THANK YOU for a very positive experience!!!
Tricia B.
read moreThank you for your excellent service.
Grace Juilano J
read moremy technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W.
read moreSteve did an extra special job. I am very happy.
Michael R
read moreMario, was great, I appreciate the fine service, he went out of his way to accomadate me!!
Tim Farrell F
read moreGlass tech was more then expected, he explained everything about what was about to happen. He made it an educational experience , highly enjoyed his company and the job he did was excellent . Would recommend Auto Glass Service to anybody just solely on the technician. Great job Auto Glass Service .
Nicholas A
read moreJoe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette R
read moreExcellent job. I was very happy with my overall experience. The telephone representative was very nice and answered all of my questions. The technician was also very nice and did an great job on replacing my window. Thank you!!
Janelle W.
read moreExcellent workmanship. i PAID OUT OF MY POCKET. I DID NOT USE MY INSURANCE. YOUR PRICES WERE VERY REASONABLE
Saundra S
read moreI am repeat customer and I can't express how great the customer service is with Auto Glass Service and they have great prices. Both the customer rep and the technician, Jim, were both very personable. Jim did a very professional job. He was highly skilled and very proficient at his job. I highly recommend them. Thanks!
Lisa R
read moreCarol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.
read moreDonnie was nice on the phone, was willing to adapt to my needs due to the rain, he was quick to get to work, he made me feel comfortable about the whole process from beginning to end. The job was finished in record time and the craftsmanship is amazing.
Nick N
read moreBrandy was prompt, friendly and professional. He represented Auto Glass Service very well!
Kathleen B
read morePaul and his manager arrived and 25 minutes later they were done. Both were courteous and professional and the results are great. I am very impressed.
Dennis B
read moreTHANK YOU SO MUCH!!! This was a very painless and pleasant experience! I will recommend you to anyone that needs glass work!
Caroline R.
read moreI was pleased to know that the technician had over 30 years experience????
James B
read moreVery pleased with the friendly staff, the free onsite service, and the quick repair & installation of my rear window! Thank you!
Barabara Ann H.
read morea job well done, thank you
David T
read moreJust wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the [Continue Reading]
Sue G.
read moreMy service tech was very nice & courteous
Kathy H
read moreSuch great service and prices. Best experience I've ever had with a repair services - I'll be handing your business cards out to my family, friends and coworkers, thanks!
Nicole G
read moreTechnician was very nice. He was on time. He had great knowledge on his job and didn't mind explaining what he was doing.
Celena P
read moreMike, the service tech, was very professional, courteous, and efficient. He even change his route to accommodate my wife's doctor appointment. We are extremely pleased. Thank you.
Walter R.
read moreI had an installation today based out of Chicopee, MA. I wanted to let someone know how impressed I was with the service and especially the technician Ben. I wish I had his last name, but his service was outstanding. I am an installation manager for a service company and I continue have to work day in and day out [Continue Reading]
Derek W.
read moreCarlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
read moreI just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!
Vicki W.
read moreI was able to have my windshield replaced while I was sleeping. The service was excellent and the whole process easy. Thank you so much!!
Laura H.
read moreThe tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read moreBrian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
read moreTechnician was very polite and professional.
Daniel Korinek M
read moreJay D.did the repair work. He went over and above to explain and do the necessary work needed to repair my windshield. Will definitely recommend using this company again. Thanks!
Doris S.
read moreVery friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L
read moreKeith N. was the installer. He was very professional and informed me on how the installation would proceed. His work was very neat and when it was finished, was a top notch job. Terrific job on Keith's part. Thanks.
Thomas M.
read moreThank you
Mark M
read moreExcellent service all around
David P
read moreHe was great! My window looks amazing! Thanks so much!
Katie H
read moreVery positive experience. Gave the wrong model of car the technician did not complain and said with a smile come back tomorrow at no extra charge. You will always get my business.
Charles E
read moreGood Service Good Job
Michael Miller M
read moreJason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z.
read moreAlex R. was my technician and he was awesome, very professional and meticulous. I am extremely pleased with his work. Thanks so much.
Linda N.
read moreDonnie was excellent! He took the time to ensure the car was completely clear of any glass. The work was perfect. Would recommend him highly!!
Denise B
read moreVery courteous and friendly technician. Did a great job, quickly.
Christena G
read moreVery quick and friendly customer service rep and technician. I was very happy with the cost and service! Thank you!
Amber Montoya M
read moreScott explained what he was going to do and did a excellent job.
Dean E Ten Bruin T
read moreVery courteous and great customer service all around
Linda Rihani R
read moreVery fast and friendly service. Very polite and did an awesome job they come to your house.
Rosa Linda S
read moreFar exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M.
read moreService was courteous. prompt and helpful with a very reasonable price
Andrew F.
read moreWilliam was my technician, friendly, knowledgeable, great job! Paul
Paul Walker W
read moreGreat service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read morevery good experience overall
Michael Napolitan N
read moreI was very satisfied and would recommend your service
James B
read moreI was shocked at your willingness to quickly return to repair a gasket that had come off. No questions! Thank you for standing behind your work. Your tech, Steve B., was professional and friendly. I am pleased to be able to compliment you.
William M.
read moreI really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech.
M. Knopp
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I
read moreMy technician was a young man named Randy and I did not get his last name, but he works out of Virginia Beach VA. I want you to know he was extremely courteous and professional in all regards. It is a pleasure to do business with people who know how to treat their customers and also provide great service. Additionally [Continue Reading]
William M.
read moreSee comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
James And Sharon L
read moreTechnician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.
read moreBrad is very good at what he does. Great job!
Lee R
read moreAs a repeat customer, my experience with [site] was positive the first time and was even more so this time. Robin was again friendly and sounded genuinely happy to assist me. Upon arrival, even despite HOT temperatures, the Technician was also friendly and seemed to enjoy what he was doing; he even reattached my EZ PASS. My experience exceeded my [Continue Reading]
Mark M.
read moreI would like to compliment the process from beginning to end. Your technician Robert M. was very professional and the quality of his work is excellent. Thank you for making this a stress free option.
Cheryl M.
read moreBurt was excellent!!
Mark Peacock P
read moreAlbert M. and Herb were so efficient, effective, and kind during this stressful period. They were very assuring and competent. I especially appreciated Albert's understanding of the situation and his way of relieving my stress.
Madaline O.
read moreTech was very courteous and professional. Great work!
Jon S
read moreMy service tech, Pete, was very courteous and the window on my Subaru looks great. Thanks for great service.
Evelyn B.
read moreJohn was awesome! I called Enfield Ct store which is not in your locator listing. Peg Kelly
Margaret K
read moreBen was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can [Continue Reading]
Melissa A.
read moreDid a good job, at a good price and was great service. Thanks Allen and James.
Allen G
read more