Testimonials

See what our customers are saying about their experience with Auto Glass Service.

I was pleased to know that the technician had over 30 years experience????

James B, Hoschton, GA

Amazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!

Shannon A, Peoria, IL

Excellent service, quick, no mess and friendly technician...what is not to love!

Jacqui C, New Haven, CT

Thank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.

David F, Atlanta, GA

Call Auto Glass Service today at (877) 960-1831! You'll be glad you did!

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Chattanooga, TN
Dear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She [Continue Reading]
Judy H.
Chattanooga, TN
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Albany Metro, NY
I cant say enough about how good n quick n reasonable pricing they had.i called n less then 3 hours they werr in my driveway changing 2 windows... great job great service
Chuck Mooney M
Albany Metro, NY
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Roanoke, VA
My technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A.
Roanoke, VA
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Indianapolis, IN
The whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said [Continue Reading]
Dan D.
Indianapolis, IN
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Hartford, CT
When I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
Hartford, CT
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Denver, CO
Joseph was excellent! Efficient and very friendly.
Kaitlin B
Denver, CO
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Chicopee, MA
Ben was my technician, and he was just wonderful. He came to my house to do the job, and he was pleasant, courteous, efficient, thorough...I couldn't have asked for more.
Amy W.
Chicopee, MA
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Tampa, FL
I am a district manager and had to change the location of my service 3 times in 3 days based on arrival of the windshield. I was so impressed with Will Richardson, my technician, he suggested that he meet me first thing this a.m. in my 3rd location choice> he was actually early- beat me to the store. He was [Continue Reading]
Sandy F.
Tampa, FL
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Atlanta, GA
My service tech was very nice & courteous
Kathy H
Atlanta, GA
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Ft. Myers, FL
TECH WAs great good job....
Richard S
Ft. Myers, FL
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St. Louis, MO
Jason Foster and his counter-part (on the phone) were very professional and pleasant. Thank you.
Sean S
St. Louis, MO
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New London, CT
Thank You to both Mike & Kathy for making my 1st experience with [site] a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and [Continue Reading]
Kristi M.
New London, CT
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San Antonio, TX
Technician went above normal job to help me out THANKS
Norban Jacobson J
San Antonio, TX
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Nashville, TN
Give the installer a raise... He's is friendly and fast.... Appearance was clean and professional.
Matt B
Nashville, TN
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Syracuse, NY
The technician, Joe Flanagin, was VERY professional in his work and as a person!
Jeff B
Syracuse, NY
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Colorado Springs, CO
I am repeat customer and I can't express how great the customer service is with Auto Glass Service and they have great prices. Both the customer rep and the technician, Jim, were both very personable. Jim did a very professional job. He was highly skilled and very proficient at his job. I highly recommend them. Thanks!
Lisa R
Colorado Springs, CO
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West Seneca, NY
Pete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you [site]!
Mary B.
West Seneca, NY
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Glendale, AZ
Tech was great
Alan W
Glendale, AZ
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Moraine, OH
Brad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff P
Moraine, OH
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Billerica, MA
To Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to [Continue Reading]
Ida G.
Billerica, MA
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Indianapolis, IN
Paul did a great job he was fast friendly and courteous
Matthew Murga M
Indianapolis, IN
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Danbury, CT
I was so pleased with the service received from [site] in Danbury. Fred, who booked my appointment was very friendly and prompt in returning my calls. The service technician, Joel, did an excellent job, explained the procedures as I had questions, and was professional and friendly.
Susan W.
Danbury, CT
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Newburgh, NY
I am very pleased with the work that was done to my vehicle. The technician assigned to my case was Calvin and he arrived and was excellent. He answered all of my questions and reassured me that all would be fine. This is my first encounter with [site] and I am very pleased. Excellent job Calvin!!
Maria D.
Newburgh, NY
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Orlando, FL
The tech was great very friendly and professional.
Armando Perez P
Orlando, FL
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Fairfield, CT
The rep. & technician were very professional & courteous. The tech did an excellent job on my front window. In fact the environment was warm and friendly. I definitely would recommend [site].
Mercurio B.
Fairfield, CT
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Atlanta, GA
Danny was very professional in performing his work.
Sarah P
Atlanta, GA
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St. Louis, MO
Excellent service. Technician was fast, efficient and courteous. I would definitely use you again! Thanks!
Brian Y.
St. Louis, MO
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North Canton, OH
Courteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P.
North Canton, OH
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Atlanta, GA
I commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents [Continue Reading]
Earl H.
Atlanta, GA
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San Antonio, TX
My technician was great and very thorough. His seal on the glass is as good as factory.
Charles I
San Antonio, TX
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Wilmington, MA
Samuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa C
Wilmington, MA
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Hartford, CT
I've got to say I'm impressed with the workmanship of your tech Bill. Bill had an attention to detail that companies in the past have not. Thanks again!
Zachary S.
Hartford, CT
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Renton, WA
Jeff provided excellent service and I trust in the work he did. He clearly knew what he was doing, was on time and was attentive to questions I had. In managing teams a long time and I recognize Jeff's skill and approach as being top notch.
Greg M
Renton, WA
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Baltimore, MD
Great service!! Technician was right on time, very courteous and professional. My new windshield looks great!
Walter D
Baltimore, MD
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Hartford, CT
Rich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo A
Hartford, CT
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Columbus, OH
Arrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S.
Columbus, OH
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Endwell, NY
Joe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette R
Endwell, NY
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Orlando, FL
I was shocked at your willingness to quickly return to repair a gasket that had come off. No questions! Thank you for standing behind your work. Your tech, Steve B., was professional and friendly. I am pleased to be able to compliment you.
William M.
Orlando, FL
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Ft. Lauderdale, FL
Installer Carlos is skilled!
Paul H
Ft. Lauderdale, FL
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Beloit, WI
We had our windshield replaced by [site] in the summer of 2009. This week, water started dripping inside the vehicle. Paul was our technician today. He explained the sunroof was possibly the cause, took time to test, seal, tighten, and explain the possible problem to me. He was very polite and courteous. And, did I mention the temps were hovering [Continue Reading]
Lori W.
Beloit, WI
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Syracuse, NY
I was referred by our insurance agency. That worked out very well for me with work being done in our driveway.
Gerald H
Syracuse, NY
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Phoenix, AZ
Jason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy A
Phoenix, AZ
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Newburgh, NY
I would personally like to thank Bill for replacing my rear window, he did excellent work in a timely manor and was 100% courteous to my family and I. I would recommend him to anyone! Thanks again!
Kristen T.
Newburgh, NY
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Phoenix, AZ
Great tech!
Tom Young Y
Phoenix, AZ
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St. Louis, MO
I am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
St. Louis, MO
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Baltimore, MD
Thank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R
Baltimore, MD
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Clearwater, FL
Teck guy was great and perfection
Spyridon Rousselatos R
Clearwater, FL
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Syracuse, NY
Technician was excellent, arrived ahead of schedule and very courteous. Thank you.
Margaret V
Syracuse, NY
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Hartford (East Hartford), CT
John was awesome! I called Enfield Ct store which is not in your locator listing. Peg Kelly
Margaret K
Hartford (East Hartford), CT
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Clearwater, FL
Carol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C.
Clearwater, FL
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San Antonio, TX
John did a great job. Explained what he was doing and answered any questions I had. Was very professional and friendly.. Would ask for John again next time we need glass service.
Robert G
San Antonio, TX
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Orlando, FL
No store location. Orlando selected to submit.
Peter Spencer-Hayes S
Orlando, FL
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Worcester, MA
I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.
Amy S.
Worcester, MA
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Buffalo, NY, NY
My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.
Buffalo, NY, NY
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Murfreesboro, TN
Thank You very much!!!!!!
Amy F
Murfreesboro, TN
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Clearwater, FL
Completely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A
Clearwater, FL
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Buffalo, NY
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
Buffalo, NY
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Knoxville, TN
Your technician was absolutely super in every way!
William K.
Knoxville, TN
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Gaithersburg, MD
Brandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A
Gaithersburg, MD
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Tampa, FL
John was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D.
Tampa, FL
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West Seneca, NY
The technician was so nice, and the windshield looks beautiful! I had a problem with the wipers being out of alignment after-wards, and the technician came back the very next day and fixed them. Thank you for your excellent service!
Laura W.
West Seneca, NY
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Chicopee, MA
Excellent replacement job, courteous and knowledgeable technician. I'm well pleased.
Paul C.
Chicopee, MA
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Calhoun, GA
very prompt service & pleasant experience.
Rachel M
Calhoun, GA
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Winchester, VA
Good Service Good Job
Michael Miller M
Winchester, VA
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Baltimore, MD
Outstanding technician! He's a credit to the company!
Paul C
Baltimore, MD
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Chicago, IL
Excellent service, top to bottom! Very pleased!
Jon J
Chicago, IL
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Kerrville, TX
Our service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L
Kerrville, TX
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Manchester, NH
I work with Multiband the HSP for Directv. I have used your service twice so far and am very pleased with the service and the serivice technician Norman who has come out both times. He is very professional and courteous & does his job efficiently. You should be happy/proud to have a service technician with such qualities. My kudos to [Continue Reading]
Lisa P.
Manchester, NH
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Merrillville, IN
Other than my switch got broken, very satisfied customer.Thanks again
Brian Townsend T
Merrillville, IN
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Phoenix, AZ
Technician was aware of the weather change so he made me the first stop. He was friendly, informative and fast.
Lewis F Gallo G
Phoenix, AZ
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Hoschton, GA
I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
Hoschton, GA
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Fairfield, CT
Joel S. has exceptional customer service skills and very knowledgeable in performing the windshield replacement.
Greg G.
Fairfield, CT
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Cookeville, TN
Everyone was very nice.Could have not asked for a better group of people.
Carlos Y
Cookeville, TN
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Livonia, MI
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
Livonia, MI
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Chicago, IL
The Technicians that installed my windshield were phenomenal, they treated my truck as if it was their own, it looks better than brand new!
Kevin M. C
Chicago, IL
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Orlando, FL
Marybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K.
Orlando, FL
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Seattle, WA
He was great! My window looks amazing! Thanks so much!
Katie H
Seattle, WA
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Las Vegas, NV
Kris was friendly and did an excellent job.
David A
Las Vegas, NV
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Baltimore, MD
excellent service
Winfred James Bull Jr B
Baltimore, MD
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Everett, WA
Eduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand S
Everett, WA
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Atlanta, GA
Donnie was excellent! He took the time to ensure the car was completely clear of any glass. The work was perfect. Would recommend him highly!!
Denise B
Atlanta, GA
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Livonia, MI
Well Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K
Livonia, MI
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North Canton, OH
Keith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H.
North Canton, OH
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Louisville, KY
My Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A.
Louisville, KY
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Hartford, CT
Well done, from start to finish. Helen, the woman who scheduled our service appointment, was most helpful. And Mark, who installed the new windshield, inspired confidence that our car would be good as new after he completed his careful work.
Chip G.
Hartford, CT
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Lakewood, CO
Thank for good quality service and going above and beyond, inside looks as if it's a brand new car.
Scott M
Lakewood, CO
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Nashville, TN
Everything was very efficient. From the phone call to the technician coming out to install. Thanks for being professional, courteous and making it easy for me.
Michelle C
Nashville, TN
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Laurel, MD
Matt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T
Laurel, MD
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Louisville, KY
Brian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T.
Louisville, KY
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Worcester, MA
Technician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.
Worcester, MA
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Moraine, OH
Brad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M
Moraine, OH
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Chicopee, MA
Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work [site] your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!
Jackie M.
Chicopee, MA
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Buffalo, NY
Very convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M
Buffalo, NY
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Chicago, IL
Chris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who [Continue Reading]
Megan C
Chicago, IL
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East Hartford, CT
The entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J.
East Hartford, CT
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Worcester, MA
I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i [Continue Reading]
David B
Worcester, MA
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New London, CT
The Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D.
New London, CT
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Jacksonville, FL
I initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior [Continue Reading]
Nalani B
Jacksonville, FL
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Amherst, NY
Appreciated the work done in my garage rather than driving up to your workshop.
Mohammed S
Amherst, NY
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Huntington, WV
Was very impressed with this service! The tech that performed the work was very knowledgeable and told me of how this company was certified and all. Would recommend you all gladly. Will notify my Insurance company and let them know how pleased I am also. Thanks again!
Odis B.
Huntington, WV
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